CAFM Manager

Job Title: CAFM Manager
Location: Canary Wharf, London
Working Pattern: Monday to Friday, 8:00am – 5:00pm
Working Model: Hybrid (3 days in the office, 2 days working from home)

Overview
We are seeking an experienced CAFM Manager to lead the administration, development, and optimisation of a Computer Aided Facilities Management (CAFM) system across a portfolio of Mechanical & Electrical (M&E) contracts.

This role is responsible for ensuring the accuracy and integrity of asset data, the effective delivery of Planned Preventive Maintenance (PPM) schedules, statutory compliance monitoring, and the production of high-quality management information (MI).

The CAFM Manager will play a key role in supporting operational performance, regulatory compliance, and strategic decision-making through reliable data insights, system governance, and continuous improvement.

Key Responsibilities

Asset & Data Management

• Oversee the upload, validation, and maintenance of asset registers within the CAFM system
  
  
• Ensure all asset data is accurate, complete, and compliant with contractual and statutory requirements
  
  
• Maintain asset hierarchies, locations, attributes, and statutory classifications
  
  
• Manage bulk data imports and lead data cleansing initiatives
  
  
• Support contract mobilisation and demobilisation from a CAFM perspective
  
  

• Oversee the development and maintenance of PPM schedules in line with statutory requirements, SFG20 guidance, and contract specifications
  
  
• Ensure maintenance frequencies are correctly configured and updated in response to operational or asset changes
  
  
• Monitor PPM compliance and escalate risks to senior stakeholders where required
  
  
• Support lifecycle planning using asset condition and maintenance performance data
  
  

• Monitor statutory compliance across all M&E assets within the CAFM system
  
  
• Produce and review compliance reports highlighting risks, gaps, and overdue tasks
  
  
• Support internal and external audit preparation and ensure accurate evidence collation
  
  
• Identify opportunities to improve data quality, reporting accuracy, and system performance
  
  

• Lead the development and maintenance of dashboards and MI reporting
  
  
• Produce weekly and monthly operational and performance reports for stakeholders
  
  
• Analyse trends in reactive maintenance, PPM performance, asset failures, and contractor performance
  
  
• Translate complex data into clear insights to support operational and strategic decision-making
  
  
• Support KPI and SLA reporting aligned with contractual requirements
  
  

• Drive improvements in CAFM processes, governance, and data integrity
  
  
• Identify opportunities for automation, reporting efficiencies, and system optimisation
  
  
• Support system upgrades, testing, and configuration improvements
  
  
• Provide guidance and support to operational teams on CAFM processes and best practices
  
  

• Strong communication and stakeholder management skills
  
  
• Proven experience managing or administering CAFM systems within a facilities management environment
  
  
• Strong understanding of Mechanical & Electrical assets and maintenance regimes
  
  
• Experience overseeing and managing PPM schedules
  
  
• Advanced Excel skills including pivot tables and lookups
  
  
• Experience producing management information and dashboard reporting
  
  
• Excellent attention to detail and data accuracy
  
  
• Ability to interpret complex data and present insights clearly to stakeholders