Senior Regional Cleaning Manager

Senior Regional Cleaning Manager - West Midlands

Salary: £45,000 to £ 55,000 (DOE) - plus package 
Location: West Midlands
Contract: Full-time, Permanent

Exciting opportunity for an experienced Senior Regional Manager to work for an established Facilities company across the West Midlands.

The successful candidate will have a proven track record working in Cleaning Management and can start immediately.

This is an exciting opportunity for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in ensuring everything runs smoothly behind the scenes.

Key responsibilities include:

• Oversee all cleaning staff across assigned sites, ensuring high standards of cleanliness and service delivery in line with company and client expectations
• Develop and manage staff schedules, rotas, and work allocations to ensure effective site coverage
• Monitor stock levels, place orders for cleaning materials, and maintain appropriate inventory levels
• Conduct regular site inspections and audits to ensure compliance with agreed standards
• Liaise proactively with clients to address feedback, resolve issues, and maintain strong working relationships
• Ensure full compliance with Health & Safety and COSHH regulations at all times
• Manage waste disposal contractors, ensuring accountability for controlled and bulk waste in line with environmental regulations
• Oversee budget expenditure and payroll, ensuring operations deliver value for money and remain within financial parameters
• Continuously monitor and manage assigned budgets, preparing for annual reviews and accounting for any necessary variations
• Hold regular team meetings to communicate performance updates, share business information, and promote engagement
• Address health and safety concerns, conduct Toolbox Talks, and oversee staff inductions and ongoing training
• Work closely with HR to ensure teams are fully resourced and effectively managed, including recruitment, absence management, disciplinary actions, and performance reviews
• Ensure all facilities services maintain consistently high standards, promptly reporting building faults to the Help Desk
• Engage with stakeholders and tenants to assess satisfaction levels, resolve concerns, and continuously improve service delivery

• Understanding of health & safety regulations (COSHH)
• Waste management and front of house services
• Directly responsibility for the management and delivery of cleaning operations in a diverse
• and challenging environment
• Managed auditing processes for a range of services and performed to service KPI’s
• Excellent communication (both written and verbal) and presentation skills
• Competent in the use of IT including all MS Office packages
• Demonstrate a proven track record in delivering excellence in the facilities services environment
• Financial management of an equivalent value in budget for staff, contractors and commodities
• Relevant personnel management skills and experience
• Direct responsibility for operational H&S compliance