Cleaning Area Manager

Cleaning Area Manager - FM Service Provider - Cambridge -  up to £40k per annum

Exciting opportunity for an experienced Cleaning Manager to work for an established Facilities company on a unique site based in Cambridge.

The successful candidate will have a proven track record working in Cleaning Management and can start immediately.

Hours / Details

• Monday to Friday
• 08:00am to 17:00pm
• Contract type - Permanent 

• Excellent communication skills in English, both verbal and written, are required to interact with diverse teams and customers.
• Lead and manage a team of supervisors and staff across designated locations to achieve operational goals.
• Manage staff schedules to ensure all areas are cleaned on time to standards and specification.
• Develop and maintain the relationship with the customer to ensure their expectations are met whilst working within defined specifications.
• Adjust schedules as needed based on workload and client needs.
• Check and complete monthly audits accurately and on time, carrying out any resolution actions identified within timescales.
• Prepare site performance, staff productivity, and client feedback to senior management.
• Ensure all cleaning materials and machinery are available, in good working order and used in a safe manner.
• Ensure all staff are trained in, and adhere to, Health and Safety and COSHH policies and procedures.
• Respond promptly to all emails and calls from clients.
• Previous experience of supervising/managing a team.
• Previous training in Health and Safety regulations and COSHH legislation.
• Ability to work flexible hours, including evenings and weekends as required.
• Ability to use MS Office.
• Address customer concerns promptly and professionally, ensuring satisfaction and retention.

• Waste management and front of house services
• Directly responsibility for the management and delivery of cleaning operations in a diverse
  and challenging environment
• Managed auditing processes for a range of services and performed to service KPI’s
• Excellent communication (both written and verbal) and presentation skills
• Competent in the use of IT including all MS Office packages
• Demonstrate a proven track record in delivering excellence in the facilities services environment
• IOSH qualified
• Financial management of an equivalent value in budget for staff, contractors and commodities
• Relevant personnel management skills and experience
• Direct responsibility for operational H&S compliance