Account Manager

Account Manager - Landmark Building - North London - up to 85k

Are you from a critical services maintenance background?

Would you like to work at one of the most recognisable buildings in North London?

If so please read on...

One of the leading FM service providers is currently looking to recruit an Account Manager to work on one of their biggest and most prestigious contracts based in North London. 

As a company, they manage properties for a number of well known blue chip clients and are considered one of the best in their field in providing a high end maintenance provision. 

This critical building is one of the most recognised in the area and is home to the biggest biomedical laboratories in Europe, housing over 1,500 staff, including 1,250 scientists

The main purpose of the role will be to ensure that all day to day hard service operations in the building are maintained to a very high standard and an extremely high level service is delivered.

There will also be a high level of responsibility with regards to compliance, engineering systems and contractor management across the contracts.

The main duties will also include:

• Manage and work alongside the appointed maintenance contractors.
  
  
• Manage all technical issues including HV systems and shutdowns.
  
  
• Manage agreed KPI and SLA’s.
  
  
• Management of P&L
  
  
• Responsible for managing the company’s H&S and environmental performance on site.
  
  
• Plan and implement building shutdowns and complex client project works.
  
  
• Responsible for managing the company’s quality procedures on site.
  
  
• Recruitment of any new staff required on sites.
  
  
• Responsible for the technical development of all staff, which will include annual appraisals.
  
  
• Management of client relationships on a daily basis.
  
  
• Management of all reports.
  
  
• Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.
  
  
• Responsible for the permit system. 
  
  

• Qualified in engineering discipline; C&G, HNC, HND or higher.
  
  
• Strong understanding of HV systems and ideally HV approved.
  
  
• Strong technical engineering understanding.
  
  
• Financial understanding including P&L and budgets.
  
  
• Previous experience of managing large engineering teams.
  
  
• Experience of managing large 24/7 sites.
  
  
• Experience of managing service delivery in high profile commercial offices.
  
  
• Ability to communicate both verbally and in writing with all levels of staff and clients.
  
  
• Ability to manage and prioritise a demanding and varying workload.
  
  
• Ability to deliver projects on time and on budget. 
  
  

• Salary up to 85k.
  
  
• 25 days holiday.
  
  
• Pension and Healthcare