Scheduler
Planner/Scheduler - Sidcup, South East London, £28-33,000 per annum
Are you an experienced Works Coordinator/Scheduler and looking for your next opportunity? CBW are are working with a fantastic, family-run business in the Sidcup area to recruit the perfect candidate.
The offices in Sidcup are newly refurbished with secure parking on site.
Key responsibilities:
- Monitoring calls received from the customer through to call completion and updating records
- Managing the supply chain and driving them to attend to required SLAs
- Driving the engineering team to attend to all call outs within required SLAs
- Effective communication with all levels of internal teams and external customers
- Ensure QHSE documentation if maintained and readily available using company systems
- Managing the CAFM system
- Answering calls and emails within a timely manner
- Ensure all the reactive requests are raised on the Helpdesk and that they have the correct engineer assigned
- Allocation of internal engineers to callouts and maintenance visits, driving the engineering team to attend to all callouts within required SLAs
- Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations
- Raise and assign work orders to relevant
- To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out following the contract scope and not outside of this
- Obtaining supplier quotes and uploading them onto the internal system for the client approval
- Arranging agency cover and submitting timesheet on the portal
- Previous Facilities & Maintenance experience
- Excellent and professional telephone manner
- Excellent customer service skills
- Time Management
- The capacity to think ahead, plan and prioritise own workload
- The ability to work under pressure and meet deadlines
- Computer literacy
- The ability to work as part of a team
- Work safely in accordance with the company's current health and safety policy and procedures.
- A positive approach, with the determination to succeed
- Start: 24/10/2024
- Rate: £28000 - £33000 per annum
- Location: Sidcup,England
- Type: Permanent
- Industry: Secreterial
- Recruiter: CBW Staffing Solutions
- Contact: Abbie Hamilton
- Tel: 02035833099
- Email: to view click here
- Reference: V-39188
- Posted: 2024-10-24 09:00:06 -
- View all Jobs from CBW Staffing Solutions
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