Helpdesk Operator

Helpdesk Operator - Dartford, Kent - FM provider - Up to £12 per hour  
 
CBW are currently looking for a Helpdesk Operator to be based in Dartford, Kent to work with one of their key clients.

The successful candidate will look after a mobile portfolio and their day to day duties will include scheduling engineers diaries and all aspects of Finance. 

Hours of Work / Details:

• 07:00am to 16:00pm 
• Start date 22nd November until 31st January 2025
• Monday to Friday
• Full time in office 

• Raising Quotes for client portfolio
• Raising Purchase Orders and placing orders for engineers, sub-contractors
• Completing all paperwork for monthly billing
• Supervision of all WIP for the Contract portfolio ensuring that invoices are produced in a timely manner.
• Compiling month end billing, inclusive of sales invoices + closure of WIP
• Ensuring all client files are maintained accurately and kept up-to-date
• Processing timesheets / job sheets / expenses weekly
• Producing monthly payroll including labour / on call and expenses report
• Maintaining engineer on call rota
• Maintenance of E-log books – Online portal for PPM planner
• Positively respond to both internal and external customers through effective communication and personal accessibility, while optimising contract performance
• Ensuring that all documentation is received from Sub-contractors with regards to Health & Safety and Company Legislation.

• Experience working in a fast paced environment
• General administration experience
• IT proficient