The Role
Customer Service Advisor - Wigan
£23,795.20 Per Annum | 40 Hours per Week | Flexible Shifts (08:00 – 20:00)
Are you a natural problem solver with a passion for delivering exceptional customer experiences?
If so, we’d love to hear from you!
Join our friendly and dedicated team as a Customer Service Advisor, where every interaction makes a difference.

You’ll become the friendly voice of our company, helping customers with tailored solutions while working in a fast-paced, supportive environment that values your development and celebrates individuality.
Why Join Us?

• A Dynamic Work Environment: Be part of a team that takes pride in offering first-class customer service.
• Growth Opportunities: We invest in your career, offering training and development to help you reach your potential.
• Recognition & Support: Celebrate your successes and be rewarded for going the extra mile.

• Providing outstanding service to customers over the phone, email, and live webchat.
• Offering tailored solutions to create seamless customer experiences.
• Staying informed about our services to offer natural, confident advice.
• Assisting with customer issues and keeping communication smooth and effective.

• Excellent communication and teamwork skills.
• The ability to stay calm and work efficiently under pressure.
• Strong time management, reliability, and a positive "can-do" attitude.
• A safety-first mindset and passion for problem-solving.

• Competitive Salary: £23,795.20 per annum
• Flexible Work Schedule: 40 hours across 5 out of 7 days (including weekends)
• Comprehensive Training & Career Development
• Monthly Free Lunch & Employee Discounts
• Company Pension Scheme