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Helpdesk Operator

Helpdesk Operator - Dartford, Kent - FM provider - Up to £12 per hour  
 
CBW are currently looking for a Helpdesk Operator to be based in Dartford, Kent to work with one of their key clients.

The successful candidate will look after a mobile portfolio and their day to day duties will include scheduling engineers diaries and all aspects of Finance. 

Hours of Work / Details:

  • 07:00am to 16:00pm 
  • Start date 22nd November until 31st January 2025
  • Monday to Friday
  • Full time in office 
Key Duties:
  • Raising Quotes for client portfolio
  • Raising Purchase Orders and placing orders for engineers, sub-contractors
  • Completing all paperwork for monthly billing
  • Supervision of all WIP for the Contract portfolio ensuring that invoices are produced in a timely manner.
  • Compiling month end billing, inclusive of sales invoices + closure of WIP
  • Ensuring all client files are maintained accurately and kept up-to-date
  • Processing timesheets / job sheets / expenses weekly
  • Producing monthly payroll including labour / on call and expenses report
  • Maintaining engineer on call rota
  • Maintenance of E-log books – Online portal for PPM planner
  • Positively respond to both internal and external customers through effective communication and personal accessibility, while optimising contract performance
  • Ensuring that all documentation is received from Sub-contractors with regards to Health & Safety and Company Legislation.
Requirements:
  • Experience working in a fast paced environment
  • General administration experience
  • IT proficient  
 Please send your CV to Brooke at CBW Staffing Solutions for more information.