Helpdesk Administrator

Helpdesk Administrator - FM Provider - Upminster, Essex - £25-28k per annum 

Are you tired of working in London and want a job closer to home?   CBW is currently recruiting for a Helpdesk Administrator looking to take on a new challenge within Facilities Management.

One of our leading Facilities Management clients, who are still privately owned, are looking for a hardworking, ambitious individual to work in a team in their Upminster office to join a large team of Helpdesk Administrators.

Details:

• Monday to Friday 
• 8:30am to 17:30pm 
• Office based 
• Permanent 
• £25-28k per annum 

• Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
• Check and maintain FM Helpdesk Inbox
• Schedule reactive and help desk call outs.
• To review jobs received during the working day and allocate accordingly to Engineers.
• Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
• Support the Office & Contract Managers in the administration & delivery of departmental objectives
• Attending to queries should they arise
• General administration support
• Raising Corrective maintenance tasks following on from PPM completed tasks
• Organisation of day-to-day work to ensure that all key tasks are fulfilled

• Help Desk Experience
• Experience in FM 
• General Administration 
• CAFM knowledge