Contract Manager

Contract Manager – FM Service Provider – Central London – £80,000 per annum

CBW Staffing Solutions are currently recruiting for an experienced Contract Manager to join a leading FM service provider who are continuing to expand their portfolio across Central London.

The position will offer the opportunity to manage either a prestigious trophy building or a mixed mobile portfolio, taking full responsibility for the day-to-day delivery of Hard FM services.

This is an excellent opportunity for a technically strong Contract Manager with a proven background in commercial building maintenance, strong client-facing skills, and experience successfully managing engineering teams and service delivery.

Working Hours

Monday to Friday – 08:00am – 17:00pm

Key Responsibilities

• Reporting directly to the Operations Manager.
• Leading the day-to-day delivery of Hard FM services across either a prestigious commercial building or a mobile portfolio.
• Managing, supporting and developing engineering and supervisory teams.
• Ensuring all PPM and reactive maintenance is completed efficiently and to the required standard.
• Monitoring contract KPIs and SLAs to ensure performance targets are consistently achieved.
• Taking responsibility for Health & Safety, statutory compliance and environmental standards across the contract.
• Coordinating maintenance activities, shutdowns, lifecycle works and minor projects.
• Building and maintaining strong relationships with clients, tenants and key stakeholders.
• Ensuring compliance with statutory regulations, company policies and quality procedures.
• Leading recruitment, onboarding, training and performance management across the engineering team.
• Conducting appraisals, managing attendance and handling employee matters where required.
• Managing permit-to-work systems and ensuring safe systems of work are followed at all times.
• Producing contract reports and attending regular client and operational review meetings.
• Identifying opportunities to improve service delivery, operational efficiency and overall contract value.
• Providing technical support and guidance to engineering teams.
• Managing contract budgets, financial performance and profitability.

• Engineering qualification in either Electrical or Mechanical disciplines – City & Guilds, HNC, HND, Degree or equivalent.
• Proven experience managing Hard FM services within a large commercial building or similar high-profile environment.
• Demonstrable experience managing engineering teams within a building maintenance environment.
• Strong technical knowledge of M&E building services, statutory compliance and Health & Safety legislation.
• Excellent communication, client-facing and stakeholder management skills.
• Ability to manage multiple priorities within a fast-paced commercial environment.
• Strong organisational, leadership and people management capabilities.
• Experience managing budgets, financial performance and contract profitability.