Contract Manager

Contract Manager – Commercial Maintenance – Dartford, Kent - up to 65k 

Would you like to work for an established, stable building maintenance contractor?

Do you have experience of managing multi-site contracts?

Do you live in the Dartford area and would like to be based close to home. 

If so, this could be the role for you...

One of the established names in the commercial building maintenance industry is looking to recruit a contract manager to be based in Dartford and remotely manage a number of key commercial properties in the Midlands and South West. 

They are looking for a Contract Manager who will be able to provide a first class customer service and be able to organise, manage and motivate their team. 

Most time will be spent based out of the Kent office with once a month travel to the Midlands and the South West to attend meetings at each of the locations as and when needed.  

The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:

• Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.
• Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
• Ensure contractually agreed KPIs / SLAs are met.
• Attend remote strategic contractual/operational meetings with the clients on a weekly basis, or as required.
• Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.
• Provide leadership and management to the site team as necessary.
• Manage helpdesk and make sure all the ELogbooks system is kept up to date.

• Full understanding of electrical and mechanical building maintenance within commercial buildings.
• Proven experience and involvement in managing multi site maintenance businesses.
• Strong understanding of Elogbooks and how it operates.
• A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.
• Must be a team player committed to working in a quality and professional environment.
• Strong people management skills.
• Excellent written and verbal communication skills.