Contract Support

Contract Support – Up to £35,000 per annum Location: Finsbury Park, London
Type: Permanent | Full-time | Office-based

We are currently recruiting for a highly organised and proactive Contract Support to join a thriving and fast-growing contract based in Finsbury Park, London.

This is a brilliant opportunity to become part of a welcoming, close-knit team within a well know FM Service Provider that genuinely values its employees and fosters a collaborative and supportive work culture

  Role Details:

• Working Hours: Monday to Friday, 08:00am – 17:00pm
• Location: Office-based, London
• Salary: Up to £35,000 per annum
• Contract Type: Permanent
• Team Culture: Friendly, inclusive, and team-focused
• Environment: Fast-paced and professional with opportunities for growth

• Act as a first point of contact for Facilities Management enquiries via phone and email, ensuring a professional and responsive service.
• Manage and monitor the FM Helpdesk inbox, ensuring all reactive and planned maintenance requests are accurately logged, tracked, and closed.
• Schedule and coordinate reactive maintenance and helpdesk call-outs, allocating work to engineers in line with priorities and SLA requirements.
• Open, update and close jobs on CAFM systems, maintaining high levels of data accuracy and compliance.
• Raise, process, and track purchase orders, ensuring adherence to financial and contractual controls.
• Process and reconcile supplier invoices, matching against purchase orders and completed works, and resolving any discrepancies.
• Monitor and manage Work in Progress (WIP), chasing outstanding works, approvals and financial closures to support accurate cost reporting.
• Issue and close planned and reactive maintenance visits, ensuring works are financially and operationally completed.
• Support contract financial administration, including cost tracking, accruals and month-end reporting processes.
• Raise corrective maintenance tasks following PPM completion to ensure continuity of service delivery.
• Liaise daily with engineers, subcontractors, and management teams to progress works and resolve issues.

• Experience in Facilities Management (FM) or a similar fast-paced operational environment
• Strong background in administration, finance processing, or procurement
• Confident in raising POs, managing quotes, and invoicing
• IT-literate with the ability to quickly learn and adapt to new systems
• Excellent organisational skills, attention to detail, and the ability to multitask
• Strong communication and problem-solving abilities
• A proactive, solutions-driven mindset

• Competitive salary up to £35,000 per annum
• Be part of a growing, long-term contract with genuine career development potential
• Supportive and friendly team environment with ongoing training
• Work with a reputable, family-owned business that truly values its people