Planner/Scheduler

Planner/Scheduler - Glasgow - Salary up to £28,000

Are you organised, detail-oriented, and experienced in coordinating schedules and customer activities? We are seeking a Planner to join a busy and supportive team.

Key Responsibilities:

• Receive and manage calls in support of sales and service activities, ensuring enquiries are handled professionally and any issues are resolved efficiently.
  
  
• Plan and schedule engineers’ daily workloads in a logical, cost-effective, and timely manner.
  
  
• Assign and distribute jobs to engineers, escalating ongoing issues where necessary.
  
  
• Maintain clear communication with clients, engineers, and colleagues to ensure work is completed to the required standard.
  
  
• Support general administrative duties, including record-keeping, reporting, and updating job management systems.
  
  
• Monitor workloads and proactively plan ahead to ensure smooth day-to-day operations.
  
  

• Proven experience in a planning or coordination role with a strong customer service focus.
  
  
• Excellent telephone manner and professional communication skills.
  
  
• Strong organisational, time management, and multitasking abilities.
  
  
• Ability to prioritise tasks and work under pressure to meet deadlines.
  
  
• Computer literate with experience using planning or job management systems.
  
  
• Team player with a proactive and positive approach.
  
  
• Awareness of health and safety procedures and commitment to working safely.
  
  

• Salary up to £28,000 DOE
• Competitive benefits package
• Opportunities for professional development and career progression
• Compnay pension
• On site parking