Head of Product & Service Delivery – Sustainability & Energy Tech for a leading SaaS Company

Location: UK (hybrid/remote considered)

About Us
We are a rapidly growing, mission-driven SaaS provider operating in the climate-tech space.

Our solutions help businesses measure, manage and reduce energy consumption and carbon emissions.

Backed by global clients and investors, we build intuitive tools that empower organisations to meet net-zero commitments and streamline ESG reporting.

We are intentionally confidential to protect our competitive edge, but we can promise an environment driven by innovation, purpose and collaboration.

The Opportunity
We are seeking an experienced leader to oversee both product strategy and service delivery across our flagship energy-analytics and sustainability platforms.

This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go-to-market execution and ensure exceptional customer outcomes.

Key Responsibilities

• Define and refine product vision, roadmap and strategy in line with market trends and client needs.
• Lead and mentor a multi-disciplinary team (product managers, engineers, data scientists and customer-success specialists) to deliver new features and scalable solutions.
• Oversee service delivery and customer implementation, ensuring SLAs are met and clients gain maximum value from our software.
• Manage stakeholder relationships across sales, marketing, partnerships and leadership teams.
• Monitor product performance metrics and customer feedback to drive continual improvement.
• Support channel partners and strategic alliances to help expand adoption globally.

• 5-10 years in SaaS, energy-tech, IoT or sustainability software, with leadership experience in product management and/or service delivery.
• Demonstrated success in defining product roadmaps and bringing B2B solutions to market.
• Strong operational acumen with a track record of delivering complex projects on time and within budget.
• Deep understanding of energy efficiency, carbon management or ESG reporting is highly desirable.
• Skilled communicator who thrives in cross-functional settings and enjoys working in fast-paced, purpose-driven environments.

• Make a tangible impact on climate action while leading high-growth products.
• Collaborate with a passionate team committed to innovation and sustainability.
• Competitive salary, equity and benefits package.
• Flexible working arrangements (London-based with hybrid/remote options).