Contract Manager

Contract Manager – FM Service Provider – Central London – £70,000 - £75,000 per annum

Are you a Contract Manager looking for a fresh challenge?
Are you a Supervisor ready to take the next step into management?
Do you have a proven background in Facilities Management?

If the answer is yes, then read on.... 

CBW is currently working in partnership with a leading SME / FM Service Provider to recruit an experienced Contract Manager. This role presents a rare opportunity to oversee the hard services delivery across a high-rise, multi-tenanted commercial building that hosts some of the world’s leading finance, legal, and technology organisations.

The building is known for its cutting-edge design, premium amenities, and exceptional engineering infrastructure.

Hours of Work:

Monday to Friday | 08:00 – 17:00

Key Duties & Responsibilities:

• Report directly to the Operations Manager
• Deliver against agreed KPIs and SLAs
• Manage health & safety, compliance, and environmental performance
• Plan and oversee building shutdowns and complex project works
• Ensure adherence to quality procedures across the site
• Lead on staff recruitment, training, and development (including annual appraisals)
• Handle staff absenteeism and disciplinary processes as required
• Manage client relationships and act as the main point of contact
• Oversee reporting and documentation
• Identify and develop additional business opportunities to increase revenue and client satisfaction
• Provide technical support to both client and engineering team
• Manage the permit system
• Attend and lead on client meetings
• Have a strong commercial understanding (P&L, budgeting, forecasting)

• Qualified in an engineering discipline (Electrical or Mechanical) – C&G, HNC, HND or higher
• Strong background in hard FM service delivery in commercial environments
• Experience managing an FM engineering team
• Solid track record in commercial building maintenance
• Excellent verbal and written communication skills
• Ability to prioritise and manage a demanding workload
• Strong client-facing and customer service skills