Product Support Administrator (6month -FTC)

Location: Amersham
Contract: 6-month fixed term, potential extension
Salary: £26,000–£30,000 per annum
About the Role:
Join an innovative toy company as a Product Administrator, managing product information to ensure smooth operations and successful product launches.

This role focuses on accurate data entry, organisation, and communication across teams, not data analysis or coding.

You’ll support the product lifecycle from setup to market, working closely with Development, Sales, Marketing, and Sourcing teams.

Key Responsibilities:

• Maintain product databases (TLP, Apprise ERP) with accurate SKUs, specifications, and costs
• Check and validate product information before it is used by teams
• Collaborate with Product Development, QA, Sales, Marketing, and Operations to ensure data consistency
• Manage product codes, barcodes, and relevant documentation
• Conduct regular data audits and correct discrepancies
• Improve processes for efficient product information management
• Prepare reports for stakeholders on product listings and data quality

• Strong attention to detail and organisational skills
• Confident in Microsoft Excel (pivot tables, VLOOKUP helpful)
• Comfortable handling and organising large datasets
• Good communication skills to work across multiple teams
• GCSE (or equivalent) in Maths and English

• Previous product data management or administration experience
• Experience creating efficient processes for managing product information
• Ability to present product data clearly to colleagues