Helpdesk Administrator

Helpdesk Administrator – 6–12 Month FTC (Potential to Become Permanent)
Location: Borehamwood
Salary: £30,000 per annum
Start Date: ASAP

A leading organisation based in Borehamwood is seeking a proactive and organised Helpdesk Administrator to join their team on a 6–12 month fixed-term contract, covering maternity leave.

There is strong potential for the role to become permanent.

Key Responsibilities:

  • Serve as the first point of contact for all helpdesk and facilities-related queries

  • Log and manage requests, ensuring they are resolved or escalated appropriately

  • Coordinate with internal departments and external contractors to complete tasks efficiently

  • Maintain accurate records and update systems as required

  • Provide general administrative support to ensure smooth daily operations

Requirements:

  • Previous experience in a helpdesk or facilities administration role

  • Strong communication and customer service skills

  • Highly organised with the ability to manage multiple priorities

  • Confident using Microsoft Office and helpdesk management systems

  • Able to work independently and within a team

Additional Information:

  • Full-time, site-based role in Borehamwood

  • Free onsite parking

  • Immediate start available

If you're detail-oriented, customer-focused, and ready to hit the ground running, we’d love to hear from you.

Please apply online or send your CV directly to abbie@cbwstaffingsolutions.com 




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