Operations & Office Coordinator - Fire Protection

Job Title: Operations & Office Coordinator
Location: London Borough of Bexley
Salary: £25,000 – £28,000 per annum
Working Hours: 8:00 AM – 5:00 PM, Monday to Friday

Position Overview: We are looking for a detail-oriented and self-motivated Operations & Office Coordinator to join a well-established client in the Fire & Security sector.

This position plays a pivotal role in supporting daily operations by managing schedules, coordinating field engineers, and handling data uploads across internal systems and client-facing portals.

If you have strong administrative experience and thrive in a structured yet fast-paced environment, this could be a fantastic opportunity to grow within the expanding passive fire industry.

Key Duties & Responsibilities:

• Appointment Scheduling: Arrange and manage bookings for both internal team members and external stakeholders.
  
  
• Diary Coordination: Maintain and organise engineers’ calendars, ensuring efficient allocation of time and avoiding scheduling conflicts.
  
  
• Portal Administration: Upload and update critical project and job information accurately on internal and external platforms.
  
  
• Communication Management: Act as the central point of contact between engineers, clients, and third-party providers to ensure administrative processes are completed on time.
  
  
• General Office Support: Provide a range of administrative assistance, including document preparation, digital filing, and accurate data entry.
  
  
• Reporting & Record-Keeping: Contribute to internal reporting functions and ensure all records are kept up to date and well organised.
  
  

• At least 2 years’ experience in an administrative or business support role, ideally within the fire safety or construction-related industry.
  
  
• Proven organisational and multitasking abilities, with the capacity to manage shifting priorities.
  
  
• Strong written and verbal communication skills.
  
  
• Exceptional attention to detail and accuracy in all administrative work.
  
  
• Proficient in Microsoft Office (Excel, Word, Outlook).
  
  
• Capable of working effectively under pressure and to deadlines.
  
  
• Experience with scheduling systems or client/engineer portals is a plus, but not mandatory.
  
  

• Background in the fire & security industry, particularly passive fire protection.
  
  
• A proactive approach with the ability to work independently and as part of a team.
  
  
• Professional, approachable, and positive attitude.