Senior Contract Support

Senior Contract Support – Chiswick Park, West London
Leading FM Service Provider | Up to £40,000 per annum | Permanent Opportunity

Are you an experienced Contract Support professional seeking a fresh challenge within the Facilities Management (FM) sector?

Looking for an opportunity to join a forward-thinking company on a unique site in West London?

If so, we’d love to hear from you.

CBW Staffing Solutions are currently recruiting on behalf of a well-established building services provider for a Senior Contract Support to be based at a prestigious site in Chiswick Park.

This is a fantastic permanent opportunity to join a high-performing team and take ownership of a dynamic and varied role.

Role Details:

• Location: Chiswick Park, West London
  
  
• Contract Type: Permanent
  
  
• Working Hours: Monday to Friday | 08:00 – 17:00
  
  

• Minimum 2 years’ experience within a demanding Service & Maintenance environment
  
  
• Confident user of CAFM systems and understanding of PPM/reactive processes
  
  
• Coordinate and manage PPM and reactive works to meet contractual and company SLAs
  
  
• Oversight of P&L performance on large commercial contracts
  
  
• Provide hands-on support to the Contract Manager across all works and contract-related tasks
  
  
• Conduct detailed audits to ensure compliance and enable smooth invoicing processes
  
  
• Track all reactive and additional works to ensure completion within agreed timeframes
  
  
• Responsible for raising quotes based on Contract Manager costing sheets
  
  
• Serve as the main point of contact for all PPM-related coordination, tracking monthly hours and ensuring timely closure
  
  
• Liaise with engineers and subcontractors to maintain high standards of work
  
  
• Adaptable, well-organised, and capable of multitasking in a deadline-driven environment
  
  
• Produce clear and detailed reports using Microsoft Excel and Word
  
  
• Support invoicing processes to ensure transparency and timely billing
  
  
• Willingness to work overtime when required
  
  

• Strong working knowledge of CAFM systems
  
  
• Excellent attention to detail and due diligence
  
  
• Financial acumen with experience managing budgets and invoicing
  
  
• Proficiency in Microsoft Word, Excel, and Outlook
  
  
• Excellent communication and interpersonal skills
  
  
• Previous experience working within Facilities Management
  
  
• Ability to manage engineers and subcontractor relationships effectively