Cleaning Supervisor

Permanent - Cleaning Supervisor - FM Service Provider - Central London - £15.20 per hour  

Exciting opportunity to work for an established FM Service Provider situated in Central London.

CBW are currently recruiting for a Cleaning Supervisor to develop their career in FM based in London.

The successful candidate will have a proven track record in cleaning within a commercial environment.


Details/Hours of work:

• Monday to Friday
• 05:00am to 14:00pm
• 1 weekend in every 4 from 08:00am to 18:00pm
• Immediate start 

• The supervision of front-line operatives
• Daily liaison with the Visitor Experience Team (primarily Duty Managers) attending
• Regular meetings as directed by line management
• Feedback to line management regarding service delivery issues and overall perception of
• Service delivery
• Undertake regular service audits
• React to all requests from the client or management team within the specified time frame
• Ensure that all operations are conducted safety and appropriate risk assessment is conducted
• for non-recorded activities
• Notice and report any H&S issues that may arise within the estate
• Assist the Cleaning & Services Managers in delivering a fully compliant operation
• Meet regularly with The Cleaning Manager to discuss service delivery and the changing
• Requirements for the estate
• Support the delivery of training to the soft services team
• With the Cleaning Manager, conduct performance reviews and appraisals
• Monitor and complete accurate registration of attendances and the rescheduling of cleaning
• Staff to cover absences, lateness and holidays
• Note and report any general maintenance issues across the estate
• Be flexible in covering planned and unforeseen absence by colleagues

• Minimum of 3 years’ experience in a similar role
• Previous experience of supervising operations in a demanding environment
• Customer service focused
• Excellent communication skills both verbally and written
• Excellent interpersonal skills
• Knowledge and application of relevant standards and legislation such as COSHH
• Assessments, hygiene standards and health and safety management
• Good command of English language, both written and oral