FM Contract Support

Facilities Contract Support - Carlisle - Global Facilities Management Client: Commercial & FMCG

CBW Staffing Solutions are recruiting for a Facilities Contract Support on the behalf of our global facilities management client based in Carlisle, Cumbria.

Working closely with the Senior Management team, hybrid working arrangements are available for the right candidate.

As the Contract Support, you will play a pivotal role in supporting the delivery of high-quality facilities management services.

You’ll oversee contract performance, drive financial accountability, and ensure seamless coordination between operations, finance, and clients.

Package:

• Competitive salary between £33,000 - £35,000 per annum (depending on experience) 
• Core hours are Monday - Friday (40 hours per week) 
• 25 days annual leave plus bank holidays 
• Generous workplace pension scheme 
• Training, development & progression opportunities

• Financial Management: Oversee P&L performance, track costs, and ensure profitability across contracts.
  
  Provide insightful financial reporting and analysis to drive informed decision-making
  
• Client Support: Act as the primary point of contact for clients, ensuring expectations are met or exceeded.
  
  Build strong, lasting relationships and foster trust and collaboration
  
• Team Leadership: Lead and mentor a team of contract support professionals, ensuring they deliver exceptional results and continuously develop their skills
  
• Operational Excellence: Coordinate with operational teams to ensure service delivery aligns with contractual obligations.
  
  Identify areas for improvement and implement process enhancements
  
• Compliance and Reporting: Ensure adherence to all statutory and company policies.
  
  Deliver accurate and timely reports to both internal and client stakeholders

• Proven expertise in facilities management with significant P&L accountability
• Strong understanding of financial principles, budgets, and cost control
• Exceptional client relationship and communication skills
• Leadership experience with the ability to inspire and manage a team effectively