Contract Support

Contract Support - £32-34k (DOE) - Greenwich, South East London 

Are you an experienced Contract support looking for a new challenge? Do you have experience within facilities management?   If so please read on...


CBW are currently recruiting for a Contract Support to work for an established FM service provider based in Greenwich, South East London.

You will be responsible for the day to day operations which includes scheduling engineers diaries and all aspects of Finance.


Brief Overview;

•  Monday to Friday
• 08:00am to 17:00pm
• £32-34k (DOE) 
• Permanent position
• Hybrid working available - 3 days in office, 2 days WFH 

• At least 2 years proven experience of working within a challenging Service & Maintenance related environment.
• Experience in using and understanding a CAFM system.
• Ability to Coordinate, administrate and manage reactive and PPM works in line with strict Contract and Company performance measures.
• Adept in PPM related items ensuring Assets, Schedule, Scope of Works, Inclusions/Exclusion items are undertaken via our CAFM system.
• Provide dedicated support to the Contract Manager for all contracts and works matters, communicating frequent and detailed feedback on works progress or queries.
• Ability to work under pressure to achieve required Client + Contract Service Level.
• To demonstrate excellent standards of due diligence when auditing all core company and client reports, to ensure that we remain compliant, and works can be invoiced in a fluid manner.
• Adaptable to a variety of works and contract demands.
• Have a logical and organised method to the 100% completion of all works.
• Able to prioritise and multitask to a high level, whilst achieving strict deadlines.
• Able to liaise with Engineer’s and Sub Contractors and ensure standards of works are maintained and communication of progress and issues are escalated.
• IT literate in all Microsoft packages especially Word and Excel - in order to produce detailed Excel and Word reports.
• Ability to work overtime if and when required.
• Custodian of ensuring invoicing of all works are completed within timeframes and fully transparent.
• Be the focal point for ensuring PPM’s are raised with monthly hrs tracked and closed with applicable updates checked with the Contract Manager.
• Raise all quotes, as per costing sheet from Contract Manager.
• Be responsible for tracking all reactive and additional works including 

• CAFM proficient 
• Due diligence / Accurate
• Efficient in Microsoft Word, Excel and Outlook
• Have good people skills and be able to manage engineers
• Experience within FM