Customer Service Attendant – Heathrow Airport – 4 on 4 off shifts – Days and Nights – 42 Hours per Week - £13.15 Per Hour

Do you have customer service experience? 
Are you a great communicator? 
Are you Customer Focused?

What you’ll do:
 

• To carry out relevant basic maintenance of payment machines, entry and exit barriers and other company equipment
• To ensure that patrols are carried out at all times in accordance with the sites KPI’s
• To complete report sheets or any other log sheets, in full and as instructed
• To report to your line manager any element of car park service that might compromise the level of service we wish to achieve as well as any irregularities.
• To maintain a standard of deportment and behavior that will always represent the company in the best possible manner
• To work on the reception desk dealing with customer payments, pre-bookings and using credit card machines and cash handling.
• To ensure a consistently high level of customer care
• To assist with the cleaning of the car park including litter picking and cleaning of all public areas.
• To carryout Enforcement within the Car Parks
• To comply with Transport Regulations, Company Procedures, Health & Safety Law and HAL Regulations.

• Interpersonal skills, with the knack to build positive working relations.
• Competence to prioritise work, multi- task and maintain organisation.
• Self motivated with a pro-active nature
• Excellent problem solving skills.
• Exceptional customer service skills