Marketing Assistant

Marketing Assistant
Location - Hybrid of home and office (Wilmslow)
Contract - Full-time, permanent

Are you looking for a role that's as diverse as you? We're looking for a Marketing Assistant with a difference - someone who can put themselves in the shoes of a client, and genuinely recognises the power of a great customer experience- and can help deliver that in a B2B environment.



As part of the wider Citation Group marketing team, you'll join a vibrant team of retention marketers who obsess over customer success, optimise customer engagement and increase customer lifetime value.

In a world where it costs?five times more to attract a new customer than to keep an existing one, this role is vital to deliver high client retention rates.

Key responsibilities:

, Support the development and implementation of client marketing campaigns across multiple brands, such as client welcome, nurturing, monthly newsletters, service and legal updates
, Support the implementation of referral programs and incentives across the group
, Support Citation's online review profile and other routes to client feedback including surveys and client case studies
, Support with the reporting on activity and results
, Liaise with colleagues to gain and share insights and best practice
, Work alongside design and content teams to create engaging and on-brand assets for client marketing communications
, Identify trends and make suggestions for continuous improvements
, Monitor marketing enquiries both externally and from colleagues across our group.
, Get stuck into any new marketing activities that may come up and be a supportive member of the team.

The candidate must:

, Be passionate about marketing, customers and learning
, Understand opportunities for growth
, Possess excellent written and verbal communication skills
, Be a team player willing to adapt and get fully involved in the fast-paced and fun environment of our fantastic marketing team
, Have good experience with Microsoft Office
, Have self-belief to push your ideas forward and help make them a reality
, Be ready to learn and enhance skills, leveraging the extensive expertise of our multi-channel marketing team.



Why us?

What we want from you is your desire to progress in marketing, in a company where your marketing skills are just as important as your personality.

If that sounds like you, don't delay in applying.

Hit Apply now to forward your CV.