Service Director

Service Director - Newcastle - £75K + Car Allowance 
 
Would you like to work at one of the most recognised and established HVAC specialists providers in Newcastle?
Have you got a proven track record with the HVAC for the commercial building services industry?
If so please read on...
 
An excellent opportunity has arisen to join one of the leading companies in the facilities industry.
They currently maintain a number of high end maintenance contracts in and are looking for an experienced Service Director to head up the Service and Maintenance division.
The main purpose of the job will be to ensure clients are services, provide quotes and manage teams of engineers and work alongside the Helpdesk and Business Support teams.

The role of Service Director responsible for holding overall accountability for the successful planning, direction and coordination of business operations.

The Service Director will lead and manage all aspects of service delivery for the Service and Maintenance division.
The main duties will also include:

• Manage all financial budgets, P&L and technical issues.
• Manage agreed KPI and SLA’s.
• Responsible for managing the delivery of HVAC projects. 
• Responsible for sales and delivery of works.
• Recruitment of any new staff required on sites.
• Responsible for the technical development of all staff, which will include annual appraisals.
• Management of client relationships on a daily basis.
• Management of all reports.
• Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.

• Qualified in HVAC engineering discipline; C&G, HNC, HND or higher.
• Proven background in understanding of budgets and P&L. 
• Strong technical engineering understanding.
• Sales experience would be an advantage. 
• Previous experience of managing large engineering teams.
• Experience of service delivery to high profile technical clients.
• Ability to communicate both verbally and in writing with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.
• Ability to deliver projects on time and on budget.

• Salary up to £75k + car allowance.
• Bonus.
• 31 days holiday.
• Healthcare.
• Pension.