Helpdesk Planner

Helpdesk Planner  - Facilities Company - Renfrewshire - Salary Circa £23,500 

CBW are delighted to be working with a specialist engineering company based in Renfrewshire in the recruitment of helpdesk administrators.  This is a National company with strong contracts and do to a National win of a new contract they have several openings for helpdesk administrators. 

Hours of work: 

• Shifts: Mix of 08.00 - 16.00 / 10.00 - 20.00 and 1 weekend in 4, however days back in lieu after the weekend shifts.  Shifts will be discussed at the interview stage. 

• To organise and prioritise engineer’s workload.
• Work with engineering and Maintenance staff to ensure workload is completed and PPMs scheduled and actioned.
• Monitor and organise day to day performance of the engineering team and ensure schedules and rotas are in place and communicated.
• Coordinate spares and parts procurement and scheduling of fitting.
• Advise appropriate Services Manager of issues affecting performance.
• Develop & maintain key interdepartmental relationships
• Understand and operate customers Maintenance Management System

• £23,500 after probation this will increase 
• 32 days holiday 
• Health care
• Pension 4% contribution