Helpdesk Administrator

Immediate Temporary Helpdesk Administrator - Hatfield, Hertfordshire - Up to £30k per annum depending on experience      

Are you an experienced Helpdesk Administrator looking for a new challenge?
Do you have experience within facilities management?
If so please read on...



CBW are currently recruiting for a Helpdesk Administrator to work for an established FM service provider based in Hertfordshire.

Your main duties will consist of  helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails.

Hours/details

• Monday to Friday
• 08:00am to 17:00pm
• Immediate start 7th October 
• £14.42 per hour 
• Contract type - 1 month

• Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
• Check and maintain FM Helpdesk Inbox
• Schedule reactive and help desk call outs.
• Open and close jobs
• To review jobs received during the working day and allocate accordingly to Engineers.
• Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
• Support the Office & Contract Managers in the administration & delivery of departmental objectives
• Attending to queries should they arise
• General administration support
• Chasing and liaison daily
• Raising Corrective maintenance tasks following on from PPM completed tasks
• Organisation of day-to-day work to ensure that all key tasks are fulfilled 

• Help Desk Experience
• Experience in FM
• General Administration
• CAFM knowledge