Senior Civil Enforcement Officer - Lambeth - Full-time 42.5 hours per week - £29804.53 per annum 

Do you have supervisory experience? Have you led a team of people? Are you well organised? Do you have a Full Clean UK Driving Licence? 
 
An exciting opportunity has arisen for a Senior Parking Enforcement Officer in Lambeth. Civil Enforcement Officers are responsible for ensuring that all drivers follow parking regulations on public streets and in car parks.

They are an important part of keeping our roads moving and ensuring public safety. This role will be to assist in managing a team of Civil Enforcement Officers, enforcing regulations as directed under the Traffic management Act(TMA) 2004.

What will you do?: 

• Ensure all known and agreed policies are followed setting a good example. 
• You will make sure the correct number of Civil Enforcement Officers are deployed as per agreed service levels and contractual conditions. 
• Ensure all Request for Actions are commenced and managed effectively. 
• You will review, monitor, supervise and direct staff according to contract requirements.
•  Train all staff in aspects of their job and in Health and Safety. 
• Conducting back to work interviews and maintaining attendance levels within your teams.
•  To “cascade” information to all members of staff and maintain good communications throughout the contract. 
• To prepare reports as required by contract management.
•  Ensure overall client approval and attend training courses where required. 
• To ensure contract standards and quality are maintained at all times. 

•  At least one year’s experience of working in a managing role, in a parking or customer services industry. 
• Experience with the traffic management act 2004 and other parking legislation. 
• Aptitude to organise and motivate large numbers of contract staff.
• Creation of reports.
•  Excellent personal skills with the competence to build and maintain positive working relationships.
•  Excellent problem-solving skills.
• A Full Clean UK driving licence 

• £29804.53 per annum
• 42.5 hours per week
• 20 days holiday plus 8 Bank Holidays 
• Training and Development
• Pension Scheme