Customer Service Advisor – Wigan - Full time; 40 hours per week - £23795.20 per annum
Do you have customer service experience? Are you a good communicator? 

Full time (40 hours) : Any 5 out of 7 days : Working hours between 8AM – 8PM  : 1x Hour Lunch, 2x 15 minute break.
Shift Patterns:

•  08:00-17:00
•  10:00-19:00
• 09:00-18:00
• 11:00 –20:00

• You will answer inbound calls from clients, customers and mobile enforcement officers to arrange clamping, and de-clamping of vehicles parked incorrectly in Ireland.
• You will handle inbound email queries from clients and customers, and advise them how to appeal correctly.
• You will be placed in a rotating roster with your fellow CSC members and must be flexible to change working hours.
• You will work 5 x 9-hour shifts per week although this may change if overtime is required (1 hour deducted for lunch)
• You will be required to work between the operating hours of 8AM – 8PM.
• You’ll be required to work in our office as our contracts are essential services

• Previous experience working in a call centre environment is an advantage, although not essential
• We are looking for someone with a basic knowledge on computers, although not essential.
• You will be target-oriented, customer-focused, and have a friendly manner.