Service Desk Coordinator
Service desk Coordinator - FM Service Provider - Central London - Up to £34,000 per annum Are you looking for a new challenge in Central London? Do you have experience scheduling operatives diaries within FM? CBW is currently recruiting for a Service desk Coordinator.
The Service Desk Coordinator will have responsibility for the overall process to ensure that all aspects of production are operating as effectively as possible.
Details/Hours of work
- Monday to Friday
- 08:30am to 17:00pm
- Permanent position
- Office based in Central London
- Up to £34,000 per annum
- Service Desk Coordinator (Water) will be reporting into the Head of Water Treatment
- Responsible for planning and scheduling engineers’ workload/diaries by allocating jobs and re-arranging engineers jobs on a reactive basis
- You will also be responsible for liaising with our customers via email and phone, ensuring our high level of professionalism is consistently maintained
- Be responsible for maintaining a portfolio of clients
- Organising works in line with client’s defect trackers & KPI’s
- Data logging and reviewing of our CAFM system
- Uphold high levels of communication with the client, responding to queries and requests in a timely manner.
- Aid in the management of permits, RAMS and health and safety documents as per work requirements
- Ensure all service records are recorded accurately, with all relevant information detailed, within the agreed timelines.
- Overall, to undertake all reasonable requests in line with this role and the wider business requirements.
- Other general Administration tasks
- CAFM proficient
- Experience within FM
- General Administration
- IT proficient
- Start: 02/10/2024
- Rate: £34000 per annum
- Location: London,England
- Type: Permanent
- Industry: Secreterial
- Recruiter: CBW Staffing Solutions
- Contact: Abbie Hamilton
- Tel: 02035833099
- Email: to view click here
- Reference: V-39003
- Posted: 2024-10-02 10:11:14 -
- View all Jobs from CBW Staffing Solutions
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