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IT Technician
IT Support Technician – Halifax HX2 - up to £26k per year (DOE) – Full Time hours 40 per week > Apply Today!
Centric Talent are currently recruiting for a talented and experienced IT support Technician for one of our manufacturing clients based in Halifax.
Our client is one of the UK’s leading manufacturers and distributors of bathroom products.
The business has manufacturing operations in the UK (Halifax), China (Shanghai) and the UAE (Fujairah/Dubai) employing over 600 people across 6 sites with an annual turnover of £80m+.
The majority of sales are into the UK market (dominated by sales to major on-line retailers) with a growing presence in the North American market as the business expands its international operations.
IT support Technician - The Role & Responsibilities
Reporting to the IT director the IT Technician will be responsible for providing technical support, troubleshooting, and maintenance of computer systems, hardware, software, and networks.
The role involves ensuring the smooth operation of IT infrastructure and services, assisting end-users with technical issues, and contributing to IT projects.
Your role will include but is not limited to:
Technical Support:
- Provide first-line support for all IT-related issues.
- Diagnose and resolve hardware and software problems.
- Assist with network troubleshooting and support.
- Offer technical assistance and training to end-users.
- Respond to user inquiries and provide timely solutions.
- Install, configure, and maintain computer systems and software.
- Perform regular system updates and maintenance tasks.
- Monitor and maintain computer systems and networks.
- Ensure security and privacy of networks and computer systems.
- Maintain accurate records of issues and resolutions.
- Create and update technical documentation and manuals.
- Document user issues and resolutions in a helpdesk system.
- Set up new hardware, including computers, printers, and other devices.
- Repair or replace faulty hardware components.
- Manage inventory of hardware and software assets.
- Work closely with other IT team members to resolve complex issues.
- Participate in team meetings and contribute to the improvement of IT services.
- Assist in IT projects and initiatives as required.
Skills:
- Strong troubleshooting and critical thinking skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Knowledge of networking basics (e.g., TCP/IP, DNS, DHCP).
- Proficiency in Microsoft Office Suite and other common software applications.
Qualifications:
- Relating qualifications in Information Technology, Computer Science, or a related field preferred.
Experience:
- Proven experience as an IT Support Technician or similar role.
- Experience with Windows/Mac OS environments.
- Familiarity with remote desktop applications and helpdesk software.
- CompTIA A+
- Microsoft Certified: Modern Desktop Administrator Associate
- Cisco Certified Network Associate (CCNA)
- ITIL Foundation
- This role may require occasional after-hours or weekend work.
- Must be able to lift and transport moderately heavy objects, such as computers and peripherals.
- Must have own transport and able to work on both sides of Halifax & Bolton.
This is a full-time position working 40 hours per week.
Monday to Friday 830am – 5pm
Pay rate Depending on experience is £24 - £26k.
(DOE)
This is a really exciting opportunity to become a member of the team, and be part of a lively and diverse team of people that continues to grow and develop, working at our client's busy, exciting site
If you feel you have what it takes to join this team and would like to speak to someone about this superb job, please click ‘Apply’ today, and we will be in touch ASAP to progress your application.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Centric Talent will be acting within your interest and will contact you in relation to the role, either by email, phone, or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or the GDPR please contact us.
We are an equal opportunities business and we are determined to ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Please be aware, Centric Talent do NOT charge any fees for arranging work for you – if anyone asks you for money to organise an interview or assessment, please contact us immediately.
- Start: 11/07/2024
- Rate: £24000 - £26000 per annum
- Location: Halifax,England
- Type: Permanent
- Industry: IT
- Recruiter: Centric Talent
- Contact: Jacqui Campbell
- Tel: 01484 90 30 40
- Email: to view click here
- Reference: JC-270
- Posted: 2024-07-11 16:49:03 -
- View all Jobs from Centric Talent
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