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Claims Handler

Claims Handler | Insurance | Gibraltar | Competitive salary package | Office Based

Claims Handler required for an established Insurance company specialising in personal lines based in Gibraltar.

You will ideally have a minimum of two years in a similar role investigating claims and appreciate the need to work at speed and to the highest levels of customer service.

As the Claims Handler you will establish the validity of a claim and its content and then process all the claims relating to motor vehicles, household and commercial while ensuring a high level of customer service and satisfaction.

What's on offer to you?

  • Genuine career progression

  • Summer Hours are offered

  • Extensive benefits including health cover and academic support

  • Reporting to the Team Lead

What You Will Be Doing

  • Investigate and handle all motor, household and commercial insurance claims up to established limits which will be communicated by the Team Leader

  • Negotiate settlements with claimants, third party insurers and suppliers, within an Authority Limit that will be set by Management

  • Liaise with claims adjusters, engineers and approved contractors in Gibraltar and abroad where necessary

  • Perform any other duties as assigned by Senior management team

  • Where necessary investigate claims through on site visits and interviews and prepare reports any other documentation on investigations

  • You will be responsible for all claims recoveries

  • Proactively action audit feedback from the Claims Supervisor or the European Claims Manager

What You Will Need to Succeed in This Role

  • Minimum of 2 years of experience in insurance claims handling or a related field

  • Proven track record of effectively managing insurance claims from initiation to resolution

  • Excellent communication skills, both verbal and written, with the ability to effectively interact with clients, colleagues, and third-party service providers

  • Strong negotiation skills to resolve claims efficiently while maintaining positive relationships with stakeholders

  • Attention to detail and accuracy in documentation and data entry

  • Ability to work independently and as part of a team in a fast-paced environment

  • Customer-focused with a commitment to providing exceptional service to clients

  • Ethical and principled approach to handling insurance claims with integrity and professionalism

  • Collaborative attitude with a willingness to learn and grow within the insurance industry

Keywords: Claims Handler | Insurance | Gibraltar | Third Party Insurers | Claims Adjuster | Third Parties |Claims investigation

  • Start: ASAP
  • Duration: Permanent
  • Rate: Competitive salary plus benefits
  • Location: Gibraltar
  • Type: Permanent
  • Industry: Other
  • Recruiter: SRGEurope
  • Contact: Angelique Pearson
  • Tel: 0207 183 6462
  • Email: to view click here
  • Posted: 2024-04-03 16:23:41 -

  • View all Jobs from SRGEurope