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Family Support Worker

Black Country Women's Aid

Let us introduce ourselves…

Black Country Women's Aid (BCWA) is an established charity that provides a range of specialist abuse support services to women, men and children across the Black Country.

Our holistic, trauma-informed support enables victims to escape violence and abuse, cope with trauma, build resilience and establish life after abuse.

Our successful accommodation service continues to expand as demand for services increases and new areas identified.

The accommodation support service has an outstanding reputation with its partners.

The Accommodation Services Directorate manages 71 units of accommodation.

Black Country Women's Aid Accommodation Services include;

, 24hr access refuge accommodation for victims of domestic abuse (women and children only)
, Dispersed accommodation for victims of domestic abuse - accommodation includes house in multiple occupation, blocks of flats and individual flats across the borough (women, children, male victims)
, Resettlement Support post departure from domestic abuse accommodation services
, Access to BCWA Victim Safety Adviser post departure from domestic abuse accommodation services
, Access to BCWA community services group activity
, Safe house for victims of modern-day slavery in the National referral mechanism (women and children only.)
, Dispersed accommodation for victims of modern-day slavery in the national referral mechanism - accommodation includes house in multiple accommodation, groups of flats and individual accommodation across the borough.

(women, children, male victims)
, Access to Counselling Services (part of BCWA Community services)

Job role

Job Title: Family Support Worker (Accommodation Services)
Positions available: 1 full-time position (37.5 hours per week- 7.5 hours per day with flexible shift pattern)
Salary: £22,308
Location: Sandwell.

This role is directly supporting clients living within BCWA residential sites.

You will be located and visible at a residential site supporting clients living within BCWA accommodation services.

This position is not eligible for Hybrid working.
Closing date: 22 March 2024
All interviews will be held via Microsoft Teams

Is this you?

We are looking for a compassionate and organised individual to undertake our brand new Family Support Worker role.

The post holder will support clients and their children based within our refuge accommodation and raise awareness of the impact of domestic abuse on the family.

The role:

You will be based within our domestic abuse refuge accommodation as an integral part of the support offered to victims and children who have fled abuse.

As part of the role, you will raise awareness of the impact that domestic abuse has on family dynamics and the challenges that are faced by adult victims in protecting their children from abuse.

You will work with the client, their children and their Domestic Abuse Intervention Support Worker to develop and agree an appropriate support plan for the family, promoting welfare and development.

If you have excellent interpersonal skills, empathy and are hardworking, we would love to hear from you.

Click "Apply" to be emailed information about how to complete your application.

CVs will not be accepted.

Important information for all positions

Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.

It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.

Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

The post holder must be female.

Employment checks

As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:

Right to work in the UK
Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally.

To avoid discrimination we treat all job applicants equally.

We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.

A copy of these will be taken.

Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially.

You may be refused an interview if you do not bring the correct documents with you.


Following your interview, two employment references will be sought.

One of these should be your current or most recent employer.

If you have finished full-time education and you have no employer reference, we will accept a reference from:

, a professional from your centre of study, for instance, a teacher, lecturer or headteacher
, GP or health visitor
, a character reference from a person who knows you
, a civil servant from a government agency
, a bank manager


All positions are subject to DBS checks at the relevant level.

  • Start: ASAP
  • Rate: Up to £22308.00 per annum
  • Location: Sandwell, England
  • Type: Permanent
  • Industry: Other
  • Recruiter: 2MES
  • Contact: 2M Employment Solutions
  • Tel: 02392 387722
  • Email: to view click here
  • Posted: 2024-03-08 16:25:00 -

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