FM Operations Manager

FM Operations Manager - Northwich - National Facilities Management Organisation

CBW Staffing Solutions are seeking an experienced Operations Manager with a strong Mechanical & Electrical (M&E)/Technical background to join our national FM client’s growing team, managing FM contracts across a range of sectors including retail, NHS healthcare sites, commercial office real estate, and logistics operations.

Your area of responsibility will span the Midlands up to the North West, working out of their regional office in Northwich, Cheshire.

Package:

• Competitive salary between £55,000 - £60,000 per annum (depending on experience)
• Company car or car allowance up to £5,000 per annum
• Core hours are Monday - Friday (40 hours per week)
• 25 days annual leave plus bank holidays
• Generous workplace pension scheme
• Training, development & progression opportunities

• Lead and manage the day to day operations of FM services across multiple client contracts
• Directly manage a Works Scheduler and Technical Supervisor, with 7 indirect reports (Maintenance Engineers)
• Ensure all planned and reactive maintenance is delivered efficiently, on time, and in line with client expectations and SLAs
• Monitor performance and compliance across sites, ensuring high standards of safety, quality, and technical delivery
• Build and maintain strong relationships with clients, acting as the primary point of contact for operational matters
• Drive service improvements, cost efficiencies and innovation across your contracts
• Oversee contract budgets, resource allocation and performance reporting

• Proven experience in an Operations Manager role or similar, ideally within hard FM/M&E services
• Strong technical knowledge of building services and maintenance (Mechanical & Electrical)
• Experience managing multi-site FM contracts across various sectors (retail, healthcare, office & logistics)
• Confident leadership skills with experience managing both direct and indirect reports
• Full UK Driving Licence and flexibility to travel across the Midlands and North West as required