Engineering Planner

Engineering Planner - Glasgow - Salary up to £31,000

 

Key Responsibilities:

• Plan and assign daily tasks to the team.
• Help the team reach performance targets.
• Suggest ways to improve the service desk and help put those changes into action.
• Understand what’s in customer contracts and help meet agreed targets.
• Work closely with engineers and maintenance staff to make sure tasks are completed and planned maintenance (PPMs) is scheduled and carried out.
• Oversee daily performance of the engineering team, making sure work schedules and shift rotas are planned and shared clearly.
• Organise the ordering of spare parts and arrange times for them to be installed.
• Keep managers informed about any problems that may affect team performance.
• Build and maintain good working relationships with other departments.
• Learn and use the customer’s maintenance management system effectively.
• Follow all health and safety laws, company policies, and regulations.
• Use the correct personal protective equipment (PPE) when required, as per company guidelines.
• Report any unresolved safety concerns to a supervisor or the Health & Safety Manager.

• Friendly, helpful, and professional in customer interactions.
• Responds to enquiries promptly and appropriately refers/escalates issues.
• Builds strong relationships and adapts to meet customer needs.
• Delivers high-quality service and focuses on practical solutions.
• Punctual and dependable.

• Salary up to £31,000.
• 32 days holiday.
• Healthcare benefits.
• 4% employer pension contribution.