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About The RoleThis is a fantastic opportunity for someone who is attracted to covering occasional shifts on a casual basis or for short term periods in our supported housing services in North Somerset.At saha we are dedicated to providing comprehensive, good quality housing services, support and resettlement.
The Relief Support Worker will within our accommodation based services team with young people who have recently experienced homelessness and who are in need of support and accommodation.
As a relief support worker you will need to:Get to know and build the trust of our clientsUnlock our clients’ potential to live independentlyEnhance their social integration by encouraging participation in social and leisure programmes,Help residents with their support needs and with the practicalities of everyday living.About The CandidateWorking in a way that aligns with our Values and Behaviours will come naturally to you.
We also need you to have energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives.You will need to :Be a confident and capable communicatorBe able to build trusting, professional relationshipsBe able to help people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groupsWhat happens next?If you would like to be part of the Saha story please apply now, by clicking on “Apply” and if you need any support in completing your application, please contact peopleservices@saha.org.uk.For an informal chat about the job, Heather Stamp or Hugh Symons on 01934 416804.About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.
In order to succeed, however, we need the right people in place.
Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement.
services to our residents.
That’s where you come in.As an equal opportunities’ employer, saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We invite and welcome applications to apply for saha opportunities without concern of bias or discrimination. ....Read more...
Type: Permanent Location: WestonsuperMare,England
Start: 06/10/2022
Salary / Rate: £11.31 per hour and £9.90 per hour for sleep-in shifts
Posted: 2022-10-06 12:53:02
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re you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in?If so, saha has an exciting opportunity for a Neighbourhood Manager role based in the South West At saha, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation.This rewarding, stretching role gives you the opportunity to work with and positively influence services for our tenants within our general need stock. You will:• Be at the forefront of delivering excellent services and improving resident satisfaction across all schemes within your area• Seek out and develop partnerships within your patch area to benefit saha and tenants• To deliver effective tenancy sustainment, resident engagement, customer satisfaction and community development• Deliver an efficient an effective housing management service to tenants and meet Key Performance indicators in relation to voids and arrears• Take ownership of geographical generic patch and be solution focused to provide services to internal and external partners• Work proactively with residents when dealing with anti-social behaviour and Safeguarding concerns• Ensure tenants needs and problems are identified early and responded promptly to enable people to sustain their tenancies The benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits.
These include:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CandidateWe're looking for someone who is passionate about tenants, thrives in a fast-paced environment, and has an unshakeable positive, can-do attitude with a high level of resilience.
You will be:• A confident, capable communicator with knowledge of a range of methods to problem solve• Able to inspire and engage others, and enhance learning through reflection and positive risk taking.• A natural people-person and team player.• Excited by developing and implementing savvy new ideas.• Unfazed by having several competing priorities to manage.• Able to use technology in day-to-day work.What happens next?If you would like to be part of the Saha story please apply now, by clicking on “Apply” and if you need any support in completing your application, please contact peopleservices@saha.org.ukAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.
In order to succeed, however, we need the right people in place.
Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement.
services to our residents.
That’s where you come in.As an equal opportunities’ employer, Saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We invite and welcome applications to apply for Saha opportunities without concern of bias or discrimination ....Read more...
Type: Permanent Location: South West England,England
Start: 30/09/2022
Salary / Rate: £32,009.60 per annum plus car allowance & great benefits
Posted: 2022-09-30 17:07:03
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About The RoleAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in?If so, saha has an exciting opportunity for a Neighbourhood Manager role based in the Midlands.At saha, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation.This rewarding, stretching role gives you the opportunity to work with and positively influence services for our tenants within our general need stock. You will:• Be at the forefront of delivering excellent services and improving resident satisfaction across all schemes within your area• Seek out and develop partnerships within your patch area to benefit saha and tenants• To deliver effective tenancy sustainment, resident engagement, customer satisfaction and community development• Deliver an efficient an effective housing management service to tenants and meet Key Performance indicators in relation to voids and arrears• Take ownership of geographical generic patch and be solution focused to provide services to internal and external partners• Work proactively with residents when dealing with anti-social behaviour and Safeguarding concerns• Ensure tenants needs and problems are identified early and responded promptly to enable people to sustain their tenanciesThe benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits.
These include:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CandidateWe're looking for someone who is passionate about tenants, thrives in a fast-paced environment, and has an unshakeable positive, can-do attitude with a high level of resilience.
You will be:• A confident, capable communicator with knowledge of a range of methods to problem solve• Able to inspire and engage others, and enhance learning through reflection and positive risk taking.• A natural people-person and team player.• Excited by developing and implementing savvy new ideas.• Unfazed by having several competing priorities to manage.• Able to use technology in day-to-day work.What happens next?If you would like to be part of the Saha story please apply now, by clicking on “Apply” and if you need any support in completing your application, please contact peopleservices@saha.org.uk.About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.
In order to succeed, however, we need the right people in place.
Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement.
services to our residents.
That’s where you come in.As an equal opportunities’ employer, saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We invite and welcome applications to apply for saha opportunities without concern of bias or discrimination. ....Read more...
Type: Permanent Location: Midlands,England
Start: 30/09/2022
Salary / Rate: £32,009.60 per annum plus car allowance & great benefits
Posted: 2022-09-30 16:58:04
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About The RoleAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in?If so, saha has an exciting opportunity for a Senior Housing Services Manager to lead our Neighbourhood Managers and Income team providing services across the Country.At saha, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation.This rewarding, stretching role gives you the opportunity to lead, work with and positively influence services for our tenants within our general need homes. The benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits.
These include:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CandidateYou will:Be responsible for the provision and delivery of Saha’s housing management services helping ensure we meet our strategic objectives.Oversee the work of Neighbourhood Managers and the Income Management team, delivering excellent customer service to our tenants improving resident satisfaction across all schemesBe the lead in building and managing internal and external relationships with stakeholders to deliver collaborative and joined up servicesDevelop and deliver strategic and operational excellence in tenancy management, tenancy sustainment, resident engagement, customer satisfaction, complaints management, safeguarding, health and safety and community developmentDeliver an efficient and effective housing management service to tenants meeting Key Performance indicators such as for arrears, voids, anti-social behaviour and the range of tenancy and estate servicesTake the lead on developing, renewing and performance managing estate services contracts, service level agreements and other relevant general needs services with a focus on value for moneyDevelop and implement best in class housing services including providing the team with clear operational processes and tool kits to achieve high quality and consistent services and administration across all areas of operationAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.
In order to succeed, however, we need the right people in place.
Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement.
services to our residents.
That’s where you come in.As an equal opportunities’ employer, saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We invite and welcome applications to apply for saha opportunities without concern of bias or discrimination. ....Read more...
Type: Permanent Location: Homebased,England
Start: 30/09/2022
Salary / Rate: £47,206.13 per annum plus car allowance & great benefits
Posted: 2022-09-30 16:28:03
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About The RoleAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player and manager who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in?If so, saha has an exciting opportunity for a Senior Income Management Officer to join our Housing Team. At Saha, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation.This rewarding, stretching management role gives you the opportunity to work with and positively influence services for our tenants within our general need homes across the country. You and your income team will deliver an effective rent income collection and recovery service in accordance with legislation, Saha’s policies, performance standards, targets and customer satisfaction requirements.You will also ensure that all residents adhere to their tenancy conditions regarding rent payment, receive advice on financial inclusion and benefit entitlement and that appropriate recovery action is taken where necessary to maximise rental income.The benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits.
These include:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CandidateWe're looking for a manager who is passionate about tenants, developing and supporting their team, thrives in a fast-paced environment, and has an unshakeable positive, can-do attitude with a high level of resilience.
Of course, we will want a manager who is equally passionate about supporting and developing their team which includes an Income Management Officer and Rent Administrator.You will be:Able to demonstrate experience in managing a successful income service along with the knowledge and commitment to implementing proactive income maximisation.
This includes ensuring your team develops and uses best in class Financial Inclusion initiatives and Welfare Benefits Advice to tenants mitigating the impact of Welfare Reform.A collaborator working with internal colleagues and agencies to deliver effective resultsA confident, capable communicator with knowledge of a range of methods to problem solveCustomer focused with great customer service experience and the ability to engage with challenging customersAble to inspire and engage others and enhance learning through reflection and positive risk taking.A natural people-person, team player and manager with a coaching style.Excited by developing and implementing savvy new ideas and contributing to the implementation of best in class services and administration.Unfazed by having several competing priorities to manage including developing the team and service through a period of changeAble to use technology in day-to-day work including generating, producing and presenting performance and ad hoc reports.What happens next?If you would like to be part of the Saha story please apply now, by clicking on “Apply” and if you need any support in completing your application, please contact peopleservices@saha.org.uk.About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.
In order to succeed, however, we need the right people in place.
Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement.
services to our residents.
That’s where you come in.As an equal opportunities’ employer, saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We invite and welcome applications to apply for saha opportunities without concern of bias or discrimination. ....Read more...
Type: Permanent Location: Homebased,England
Start: 30/09/2022
Salary / Rate: £34,867 per annum plus car allowance & great benefits
Posted: 2022-09-30 15:46:02
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Community Facilities Technician - Part time / 25 hours per week - FM Service Provider - East Dunbartonshire.I have a new opportunity for a Community Technician to join a leading Facilities company based in East Dunbartonshire.
Ideally you will have some building fabric experience, plumbing, basic electrics and maintenance experience.Hours of work: 25 hours per week.Shifts Monday-Thursday 6pm -10pm and Saturday 8am - 5pmOvertime availableDuties include: Open and close school in accordance with required school occupancy times.Carry out internal and external checks of the building and report faults to Help Desk such as damaged tiles, leaks etc.Carry out non-specialist repairs / assist facilities technicianEnsure subcontractors carry out tasks as per accepted RAMSEnsure subcontractors remove all generated waste from site and leave work area clean and tidyEnsure Waste Transfer Notes are completed and filed where requiredEnsure all visitors sign in and out of site and to include control of keysEnsure Site Induction has been carried out for all contractors and visitorsEnsure the operation of the school is compliant at all times.Ensure all objectives meet the client’s expectations.Assist Facilities Manager / Operations Supervisors with any other required dutiesTo be considered: Good communication skillsPrevious customer service experienceIT Skills Friendly and approachable manner Previous maintenance experience would be preferred ....Read more...
Type: Permanent Location: Glasgow,Scotland
Start: 30/09/2022
Salary / Rate: £12300 per annum
Posted: 2022-09-30 12:02:11
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Centre Manager Salary: Salary circa £31,000 to £33,000 a year depending on skills and experienceWorking hours: Full time, 37.5 hours a week, Monday to Friday, between 8 a.m.
and 6 p.m.
(Flexible according to business needs) with an hour for lunchContract: PermanentYour remit will include day-to-day management of Green Park Station and The South Vaults Offices.
You will manage the relevant staff, whilst working within the Ethical Property Company's policies and procedures.
You will play the key role in creating a vibrant, inclusive atmosphere at these centres, developing collaborative relationships and projects that attract and serve local communities and beyond.This is a demanding and busy role.
You will be juggling a range of tasks and will need to be an excellent communicator with strong organisational, planning and reporting skills.
Your management style is to lead by example and you are able to motivate, manage and support staff whilst delivering your own workload.
You are a problem-solver, able to keep calm and think flexibly to meet changing priorities.
You will have strong customer service skills, with substantial management experience.On an occasional basis you will be required to travel elsewhere within the UK for company-related activities.
As Centre Manager, your responsibilities will include:Tenant/Service User liaisonAll day-to-day tenant and service-focused operations at Green Park Station listed above:Tenant liaison, Building relationships with Directors/tenant representatives, dealing with higher-level issues and complaints., Organising appropriate and effective forums for communication with tenants, including attending Centre Management Group / Tenant Forum meetings., Ensuring high levels of tenant satisfaction by maintaining quality service standards and regularly seeking and acting on tenant feedback., Being the first point of contact when a tenant needs to discuss financial issues, including expanding or contracting their space and subletting., Working with the Development and Marketing team on filling space, including showing space to potential tenants, and quoting terms within parameters., Recommending capital improvement works to the Regional Manager / Directors of Operations and Property and liaising with tenants and other staff as necessary during the implementation.Marketing and promotion of the Centres, Liaising with internal Ethical Property marketing staff, and external consultants as appropriate., Regularly posting on the Green Park Station social mediaOperations, Overseeing the day-to-day operations of the centre, including developing processes, procedures and policies., Ensuring that the centre are well-presented, clean and tidy, with correct signage., Working with staff and tenants to reduce energy use and to ensure that issues and best practice are clearly communicated., Keeping an overview of the staff's work and Company guidance in relation to compliance, best practice, health and safety and maintenance to ensure the buildings are safe, pleasant and accessible., Ensuring timely and cost-effective solutions are implemented for reactive repairs of the building (ranging from boiler/heating breakdowns, leaking roofs and blocked toilets, to alarm activations etc.),, Overseeing/project managing major maintenance and improvement works, according to the company's ethical principles including liaising with tradespersons and tenants, specifying works, tendering, considering environmental impact and where possible using eco-friendly products, Pro-active planning of maintenance and improvement works needed, maintaining a maintenance and improvements plan and working on an annual budget with the Regional Manager,Performance of buildings - financially, socially and environmentally, Contributing to the setting of service charge budgets, in conjunction with the appropriate staff.
Conducting discussions on rent / service charge changes with tenants., Keeping an overview of the team's work to reduce energy use and carbon emissions and championing it to tenants., Ensuring continuing high standards of tenant and conference user satisfaction and development of facilities and services to meet the changing needs of our key user groups.Essential skills and experience:, Experience of commercial facilities/property management at a senior level., Well-developed staff management skills and experience., Experience of managing and reporting on a budget and authorising invoices., Strong planning and organisational skills, with the ability to prioritise effectively., A proactive problem-solver, able to keep calm in a crisis and find pragmatic solutions, allocating staff and other resources appropriately., A confident networker, able to maintain existing and develop new business relationships., Computer literate with a good working knowledge of Word, Outlook and Excel., Experience of writing formal reports to a high standard, for example for Boards and other actual or potential stakeholders., Able to maintain a professional standard of presentation and communication with colleagues and tenants at all times., Some knowledge and an interest in the social and environmental performance of buildings, particularly in relation to energy and water use, recycling, green commuting and accessibility.
Desirable skills and experience:, Experience of consulting or project management., Experience in the voluntary and commercial sectors., Experience of working for a social business.To continue your application, please click 'Apply' ....Read more...
Type: Permanent Location: Bath, England
Start: ASAP
Salary / Rate: £31000.00 - £33000.00 per annum
Posted: 2022-09-29 16:28:01
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Facilities Support AssistantSalary: £11.95 per hour - £ 13,360 per annum gross (£23,303 FTE)Working hours: 21.5 hours per week working Monday to Sunday on a rota basis (mainly Monday to Friday in the morning however flexibility needed to support the business needs).Location: The Foundry, 17 Oval Way, SE11 5RR
The Post The main duties will include, but not limited to:
, Setting up furniture for conference and meeting rooms, Providing Audio Visual and Information Technology support for centre users , Cleaning of meeting rooms and catering areas, Acting as point of contact for tenants with queries/problems to report, establishing and maintaining excellent communication with tenants and centre users to ensure their satisfaction with the building and services, Monitoring the condition of communal areas, tea points and toilet facilities throughout the day and carrying out any necessary tidying and occasional cleaning duties as appropriate, Making sure waste and recycling are managed well within the centre, Carrying out small-scale maintenance tasks that do not require specialist training both for the communal areas and for individual tenants.
These include; re-painting offices, basic plumbing, small-scale carpentry, key cutting, waste disposal, etc., Tenants moves, including preparation of office for new occupation, key cutting, activation phones/IT, Checking on stocks of flipchart papers, light bulbs, recycling supplies etc., preparing orders to keep stock at a good level and keeping accurate records,, Carrying out porter duties and reception cover, Assist the Facilities Manager in ensuring the building is safe, pleasant and that the services are functioning, Testing fire alarms, Compliance with Health and Safety legislation, COSHH awareness (regulations regarding hazardous substances), Reporting day-to-day building-related problems (ranging from boiler/heating breakdowns, leaking roofs and blocked toilets, to alarm activations etc.) to Facilities Manager, To carry out gardening duties, soil cultivation, digging, forking, mulching, watering, raking, weeding, edging, pruning, bed preparation and planting, Assisting the Facilities Manager with other duties that may be required from time to time
Other responsibilities include:, Making suggestions on how to improve management and delivery of maintenance and services to tenants, how to achieve the company's social and environmental objectives, etc.,, Working to improve the company's social and environmental objectives,, Attending company-wide events such as training, the employee conference, etc.,, Ad-hoc Reception duties and assisting with administrative tasks as and when required, Other duties as required, in line with the role.
Person Specification This is a busy, demanding and responsible role that requires an individual with both customer service and practical skills, and a positive attitude.
The person we are looking for will need:, Customer care skills with a commitment to provide a good service to our tenants and building users,, Good IT skills, particularly Microsoft Office software,, Extensive Audio and Visual (AV) conferencing knowledge and skills,, Previous experience in a similar post,, Practical DIY skills, e.g.
painting, putting up shelves, willing to do ‘a bit of everything', , Light plumbing skills pertaining to toilets, sinks and basins, Organisational skills and the ability to prioritise his/her work, multi-task and remain flexible,, To be trustworthy, personable and reliable,, The ability to act quickly and effectively using their own initiative,, To be a team player and a good communicator,, To maintain a professional standard of presentation and communication with colleagues and tenants at all times,, Health and Safety awareness and knowledge,, Have some knowledge and interest in social and environmental issues, particularly recycling.
Contractual Details This is a permanent contract role with a three-month probationary period.
The roles benefits include 25 days holiday entitlement pro-rata as well as statutory bank holidays.
We offer a company contribution up to 7% to a pension dependant on scheme as well as other benefits.
Please note, you must be eligible to work in the UK in order to apply for this role.
No agencies.
To continue your application, please click 'Apply' ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: Up to £11.95 per hour
Posted: 2022-09-28 17:33:42
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Facilities Support Assistant - Casual WorkerSalary: £10.90 per hour Working hours: Casual hours working on a casual worker agreement.
Consistent work Saturdays 0800-1730, and Sundays 0800-1730.
Other work during the week and evenings also available.Location: St Pauls Learning Centre, 94 Grosvenor Road, St Pauls, Bristol, BS2 8XJ
Role Summary
Ethical Property provide flexible workspace to a range of impact organisations, such as charities, non-profits, social enterprises, and B Corps.
We have 21 centres across the UK and more than 300 tenants.
As Facilities Support Assistant, you will play an important and responsible role helping the centre to function effectively, ensuring rooms are set up appropriately and in good time, that users' technical needs are met and overall handy-person duties.
This role will report to the Facilities Manager under the overall supervision of the Centre Manager.
The Post The Facilities Support Assistant (FSA) plays an important and responsible role at St Pauls Learning Centre.
In this role you will be responsible for helping the centre to function effectively, keeping it clean and tidy, ensuring rooms are set up appropriately and in good time, and that users' technical needs are met.
You will contribute to the day-to-day running of the centre as a whole.
You will join a team who are collectively responsible for providing professional, safe and appropriate space and facilities for the centre users.
The casual FSA is line-managed by the Office and Services Manager.
The role can often entail lone working, covering the Centre in the evenings and with potential cover at weekends due to increased events and conferences, where we require extra support, along with covering holidays/sickness/training etc.
The main duties are:Reception, Covering the reception desk and being the first point of contact for visitors and building users,, Answering phones and directing calls to other Ethical Property colleagues or tenants,, Acting as point of contact for tenants with queries/problems to report, establishing and maintaining excellent communication with tenants and centre users to ensure their satisfaction with the building and services, directing them to the appropriate tenant organisation or meeting room,, Using the computerised room booking system to check availability and ensuring all bookings are set up and the appropriate facilities are available for each meeting and for the following day,, Assisting with administration duties as and when required.Caretaking, Carrying out porter duties,, Setting up conference, training and meeting rooms,, Providing Audio Visual and Information Technology support for centre users,, Undertaking non-specialist DIY repairs and maintenance,, Making sure waste and recycling are managed well within the centre., Tidying communal areas, arranging furniture and ensuring the Centre is clean and tidy,, Carrying out re-decoration and small repairs that do not require specialist training both for the communal areas and for individual tenants,, Ensure the building is safe, pleasant and that the services are functioning,, Testing fire alarms and evacuation drills,, Compliance with Health and Safety legislation, , COSHH awareness (regulations regarding hazardous substances),, Ensuring notice boards are kept up to date and relevant, Other duties as required, in line with the role. Person Specification Essential skills and experience:, Excellent customer care with a commitment to provide a good service to our tenants and building users, Strong IT skills, particularly Microsoft Office software, Practical DIY skills, e.g.
painting, putting up shelves, willing to do ‘a bit of everything', A positive and flexible can-do attitude, To be able to cope with pressure calmly and to be able to assert themselves confidently, To be trustworthy, personable, punctual and reliable, To be a team player and a good communicator, To maintain a professional standard of presentation and communication with colleagues and tenants at all times, Health and Safety awareness , Some knowledge and interest in social and environmental issues, particularly recycling, You are able to recognise when you need to seek guidance from your manager or another colleague, An understanding of Equal OpportunitiesDesirable skills and experience:, You have previous experience in a similar role, You have some knowledge of and interest in the social and environmental performance of buildings, particularly in relation to energy and water use, recycling, green commuting and accessibility. Contractual Details This is a casual worker agreement, which means there are no standard hours of work.
Therefore, we cannot guarantee a minimum number of hours of work each week and could receive no work at all.
We aim to provide as much notice in advance as reasonably possible (normally not less than 24 hours) of the hours you will be required to work.
We are under no obligation to offer you any working hours, and you are under no obligation to accept working hours.
The hourly rate for this role is £10.30.
Please note, you must be eligible to work in the UK in order to apply for this role.
No agencies.
To continue your application, please click 'Apply' ....Read more...
Type: Contract Location: Bristol, England
Start: ASAP
Salary / Rate: Up to £10.90 per hour
Posted: 2022-09-28 17:24:17
