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About The RoleExciting opportunity for a Project Worker based in our Maida Street service in Manchester, on a 12 month fixed term contract, key working a case load of young people who are at risk of being put on remand, helping them maintain alternative accommodation in the community.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement.As a Project Worker, you will be working our residents who are engaged with the criminal justice system support them to avoid remand and move on to independent living in partnership with the Youth Justice team.
You will also:Provide individual service users with the best possible comprehensive supported housing serviceAct as keyworker to a caseload of residentsEnable residents to achieve their goals and aspirations and the opportunity to identify and develop their talents through a range of activities and engagementsDevelop and promote this exciting pilot projectAbout The CandidateYou will be passionate about making a difference and thrive in a fast-paced environment where no two days are the same.
You will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives.You will be able to:Motivate young people to recognise and unlock their talents to enable them to achieve their full potentialEngage and relate to young people aged 16-18 yearsBuild trusting, professional relationships and have a high level of resilienceTake an asset-based approach to empowering people to develop their skills, strengths and talentsSupport clients to sustain their accommodation and manage their license agreementHave good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groupsApply safeguarding principles and practices which will be at the core of your workYou will need to be able to work outside normal office hours and be flexible in your approach to working with young peopleWe really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package. This includes:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceLong service awards from 2.5 years26 days annual leave rising to 31 days, plus 8 bank holidaysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.
In order to succeed, however, we need the right people in place.
Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement.
services to our residents.
That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Therefore, if you are interested, please submit your application as early as possible. ....Read more...
Type: Contract Location: Manchester,England
Start: 26/07/2024
Salary / Rate: £24,142.89 per annum plus great benefits
Posted: 2024-07-26 15:57:04
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Customer Service Advisor - Wigan - Nights; 39.5 hours per week - £25,749.96 per annum Shift Pattern : NIGHTS: Working 4 days on 4 days off - Inclusive of weekends.
(Will not be 4 set days) Working hours between 8PM - 8AM 1x Hour Lunch, 2x 20 minute break National Control Room (Nights) National Control Room (Nights)Do you have customer service experience? Are you a good communicator? An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan.
If you thrive in a fast-paced atmosphere, are organised, and have an eye for detail, then this role is made for you! We are passionate about the service provided and most of all take pride in our people.We are looking for an excellent team player with great communication skills who thrives under pressure and with the aptitude to multi-task.
Could this be you?What will you do?
Answering customer enquiries via telephone and email in line with APCOA service level standards (training provided)Use knowledge of processes, laws, and policies to advise customers.Undertake clerical tasks in line with KPIs and within SLAs. (This list is not exhaustive and is subject to variation as the contract requires)What will you bring?
Customer service experience Interpersonal skills, with the knack to build positive working relations.Competence to prioritise work, multi- task and maintain organisation.Uses initiative, looks for positive outcomes.Self motivated with a pro-active naturePositive behaviours with colleagues and customers.Excellent problem solving skills.Punctual and reliable.Knowledge of excel.What is on offer to you?4 on 4 off shift work (NIGHTS)Full uniformTraining and developmentCompany PensionEmployee Discount SchemeOnce monthly free staff lunchFree parkingDoes this opening sounds like a fit for you?Apply now and a member of the APCOA recruitment team will be in touch with you soon!APCOA is a fair place to work regardless of age, race, gender or level in the business.
Offering a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Wigan,England
Start: 26/07/2024
Salary / Rate: £25,749.96 per annum
Posted: 2024-07-26 14:27:08
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Customer Service Advisor - Wigan - 39 hours; 3 on 3 off - £23,028.27 per annum. Shift Pattern : Working 3 days out of 7 - Inclusive of weekends, 1-2 times per month.
3 x 12 hour shifts, have 3 days off and this will repeat.
(Will not be 3 set days) Working hours between 8AM - 8PM 1x Hour Lunch, 2x 20 minute breakNational Control Room (Days) Do you have customer service experience? Are you a good communicator? An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan.
If you thrive in a fast-paced atmosphere, are organised, and have an eye for detail, then this role is made for you! We are passionate about the service provided and most of all take pride in our people.We are looking for an excellent team player with great communication skills who thrives under pressure and with the aptitude to multi-task.
Could this be you?What will you do?
Answering customer enquiries via telephone and email in line with APCOA service level standards (training provided)Use knowledge of processes, laws, and policies to advise customers.Undertake clerical tasks in line with KPIs and within SLAs. (This list is not exhaustive and is subject to variation as the contract requires)What will you bring?
Customer service experience Interpersonal skills, with the knack to build positive working relations.Competence to prioritise work, multi- task and maintain organisation.Uses initiative, looks for positive outcomes.Self motivated with a pro-active naturePositive behaviours with colleagues and customers.Excellent problem solving skills.Punctual and reliable.Knowledge of excel.What is on offer to you?3 on 3 off shift work (08:00 - 20:00)Full uniformTraining and developmentCompany PensionEmployee Discount SchemeOnce monthly free staff lunchFree parkingDoes this opening sounds like a fit for you?Apply now and a member of the APCOA recruitment team will be in touch with you.APCOA is a fair place to work regardless of age, race, gender or level in the business.
Offering a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Wigan,England
Start: 26/07/2024
Salary / Rate: £23,028.27 per annum
Posted: 2024-07-26 14:18:04
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Catering AssistantAge: 18-20 Salary £17,063Age: 21+ Salary £22,601
The Tank Museum brings the story of tanks and their crews to life, with the world's best collection of tanks in modern, awe-inspiring exhibitions.
The Catering Assistant will support the Catering Team in its operation of a large and busy restaurant together with several other catering outlets across the Museum site.
The catering team also service external events and functions from our conference facilities.
Contributing to the organisation not only commercially but adding to an excellent all-around visitor experience.
As a Catering Assistant, you will be undertaking general kitchen and restaurant duties to support the catering team in delivering the highest standards of food service and the best possible visitor experience.
No previous experience necessary but enthusiasm with the ability to deliver excellent customer service will be required.
Full training will be given.
Excellent staff benefits such as a health cash plan, life assurance, pension, Christmas shut down and much more.
To view the full role profile and to apply please click ''APPLY'' to visit our recruitment website. ....Read more...
Type: Permanent Location: Wareham, England
Start: ASAP
Salary / Rate: £17063.00 - £22601.00 per annum
Posted: 2024-07-26 12:21:33
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Fleet Administrator - Dingwall - Full-Time; 40 hours a week - £23,795.20 per annumDo you have administrative experience? Do you have excellent communication skills? We are seeking a detail-oriented and organised Fleet Administrator to join the Dingwall team.
The successful candidate will be in charge of managing and coordinating the company's fleet of vehicles.
Including, ensuring all vehicles are properly maintained, insured and compliant with legal conventions.
As the Fleet Administrator you will play a crucial role in supporting the efficiency and success of the base.What will you do?:
Maintain accurate records of all fleet vehicles, including registration, insurance, maintenance schedules, and mileage.Coordinate the purchase, leasing, and hiring of fleet vehicles.Schedule and manage regular maintenance and repair of vehicles to ensure they are safe and functioning.Monitor fuel usage and implement measures to improve fuel efficiency.Handle vehicle-related documents, including registration, insurance, and inspection records.Ensure compliance with all relevant legal and governing conditions.Liaise with suppliers, service providers, and insurance companies.Assist in budgeting and cost control related to fleet operations.Respond to and resolve any issues or emergencies related to the fleet.Aid drivers and other employees with vehicle-related enquiries and issues.Implement and monitor fleet management software and systems.Prepare reports and analysis on fleet performance and costs.What will you bring?:Strong organisational skills and attention to detail.Excellent communication and interpersonal skills.Aptitude to work independently and manage multiple tasks at once.Competence in using Microsoft Office Suite.Excellent documentation skills.Strong problem-solving skills and the skill to handle emergencies.Preferred Qualifications:· Experience in fleet management or a related administrative role is preferred but not required, as full training will be offered.Does this sound like you? If so, please apply now We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
Offering an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the growth prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Dingwall,Scotland
Start: 25/07/2024
Salary / Rate: £23795.20 per annum
Posted: 2024-07-25 15:09:21
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Moped Civil Enforcement Officer - Lambeth - Full-Time; 42.5 hours per week - £13.15 per hour | £29,061.50 per annum, PLUS daily mobile allowance. Looking for Moped Riders/CBTLocation: Streatham. Do you enjoy working outdoors, helping people and have great communication skills?Do you have excellent customer service skills and enjoy being on the go?Are you over 18 and have a CBT licence?Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer. So, could this role be for you?What can you expect as a Civil Enforcement Officer?You’ll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.Yes, you’ll be issuing parking tickets but you won’t have targets as this job is about creating a positive impact on the local community.You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.You will keep a detailed log of the violations and debrief incidents that occur during your shift.You will provide a high level of all-round customer service, providing the public with useful information and advice. Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career.What will you bring?
Excellent customer service skillsCBT licenceGood spoken and written EnglishFull time working hours.
42.5 hours per week.
5 days out of seven.
8.5 hour shifts.
Mon-Sun.
As per rota. We believe that working for Apcoa is great.
We are always thinking of creative ways to give more to our employees. Here is a sample of some of the current benefits on offer:
Up to 28 days holiday per annum (includes BH)Workplace PensionFree UniformAccess to Learning & DevelopmentEmployee Discount SchemeIf you're the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch. ....Read more...
Type: Permanent Location: Lambeth,England
Start: 25/07/2024
Salary / Rate: £29,061.50 per annum
Posted: 2024-07-25 14:40:03
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Processing Centre Administrator – Dingwall - Full-Time; 40 hours per week - £23,795.20 per annum. Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure?Are you able to work weekends? If you answered yes, then this may be the opening for you! Here are some of the Responsibilities you will have in the role, but no limited to;• Reviewing CCTV images of cars parked in violation of local site rules.• Validate Penalty Charge Notices (PCN’s) including potential fines versus approved user and exemption lists.• Undertake check-ups of vehicle ownership through the DVLA.•Create and post statutory notice letters to members of the public.•Coordinate of first line appeals and debt recovery to the point of being passed to a third-party stakeholder.• Scan of inbound post from members of the public.• Interpret enabling legal code of practice.•Be the first line for the managing of complaints.•Ensure process to apply Discounts and Exemptions are working correctly.•Monitor payment status of Penalty Charge Notices.• Complete Payment Management actions such as Refunds, Transaction Reversals and Redress Payments.•Utilise software programs such as Parkway and FGL.What will you bring?:
Excellent documentation skills. The skill to work in an clerical setting. Have a keen eye for detail. Excellent written and verbal communication skills.The talent to learn new subjects and absorb new info.Be eager to acquire new knowledge of computer systems.The skill to multitask and adapt to change with minimum direction. Have experience of working in the parking industry is desired but by no means essential.
*Full accredited training will be provided to all successful applicants
*Are you looking to build a career?There is prospect for progression within the role as it's projected the Processing Centre will grow over the next 12 months and beyond.
We are looking for applicants that are seeking to develop their skills alongside this predicted growth.What can we offer you?
£23,795.20 per annum 40 hours per week, working pattern is Mon to Fri but one Saturday every month. 5.6 weeks annual leave per annum rising to 6.6 weeks with long servicePension schemeEmployee of the month award schemeEmployee discountAward winning Training and Development Does this sound like the role for you? Please apply now!We are focused on ensuring APCOA is a fair place for you to work regardless of age, race, gender or level in the business.
We offer a inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Dingwall,Scotland
Start: 25/07/2024
Salary / Rate: £23,795.20
Posted: 2024-07-25 14:33:03
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The RoleCivil Enforcement Officer- Southend on Sea - Full-Time (40 hours per week) - £27,352 per annumDo you enjoy working outdoors? helping people? and have great communication skills?Do you have excellent customer service skills? and enjoy being on the go?Are you over 18 and have a full UK driving Licence? Our Civil Enforcement Officers are the eyes and ears of the local neighbourhood.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. An exciting opening has arisen for someone who: Enjoys working outside, think of all that fresh air and exercise! Have a positive impact on your local area. Joining a reliable business and team, you will play a key role in your local area. Has excellent Customer Service and enjoy working with the public As a Civil Enforcement Officer, you will undertake patrols enforcing and advising on Parking Restrictions.
This is an important part of keeping our roads moving, ensuring public safety
You will have excellent customer care skills and is able to converse in a friendly and effective manner. You will patrol public streets and council car parks to issue Penalty Charge Notices. You will guide the public on rules and advise about parking provisions. You will report any defects to street furniture, such as signs and road markings. So what package is on offer for you?
Full credited trainingOngoing training and growth Full uniform for all weathersEmployee discount scheme and pension schemeOvertime rateMobile AllowanceHaving a full Driving Licence or CBT licence will be to your advantage.You will be doing shift work including weekends.
40 hours per week Monday-Sunday.
Inclusive of weekends and bank holidays.If this sounds like the opening for you then “apply now” and one of our team will be in touch soon.We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the promotion openings to fulfil their potential while aiming for excellence in their career. ....Read more...
Type: Permanent Location: SouthendonSea,England
Start: 23/07/2024
Salary / Rate: £27,352 per annum
Posted: 2024-07-23 15:21:03
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Parking Patrol Officer - £12.00 Per hour - Part time - 24 hours a week - Reading - Permanent - Driving license essentialDo you enjoy working outdoors? Are you good with Customers? Do you take pride in your work? Do you have a full UK Driving license?If this sounds like you, then read on!We have had a part-time position become vacant for a Car Parking Attendant to work from our Reading site.
Car parking attendants are a key part of our team and are in charge of the smooth and safe running of our car parks.What you'll do:
You will patrol the car parks according to the work rota.You will enforce parking rules in accordance with company policy.You will assist with cash collection duties as and when required to do so.You will make safe and report any car park structure defects.You will complete daily documents in accordance with company policy.You will answer enquiries from the public and client and report as appropriate.You will carry out First line Maintenance of Pay & Display Equipment and ANPR Camera equipmentYou will carry out cleaning duties across the car parks which will include Litter picks.What you'll bring:
A background in customer serviceGood written and spoken EnglishA flexible and positive attitude.Full UK Driving licenseDoes this sound perfect for you? Click apply today and we'll be in contact shortly!Must be 18 or over to applyWe are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Reading,England
Start: 23/07/2024
Salary / Rate: 12.00 Per Hour
Posted: 2024-07-23 13:42:03
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Parking Patrol Officer - £12.00 Per hour - Part time - 24 hours a week - Chippenham - Permanent - Driving license essentialDo you enjoy working outdoors? Are you good with Customers? Do you take pride in your work? Do you have a full UK Driving license? If this sounds like you, then read on!We have had a part-time position become vacant for a Car Parking Attendant to work from our Chippenham site.
Car parking attendants are a key part of our team and are in charge of the smooth and safe running of our car parks.What you'll do:
You will patrol the car parks according to the work rota.You will enforce parking rules in accordance with company policy.You will assist with cash collection duties as and when required to do so.You will make safe and report any car park structure defects.You will complete daily documents in accordance with company policy.You will answer enquiries from the public and client and report as appropriate.You will carry out First line Maintenance of Pay & Display Equipment and ANPR Camera equipmentYou will carry out cleaning duties across the car parks which will include Litter picks.What you'll bring:
A background in customer serviceGood written and spoken EnglishA flexible and positive attitude.Full UK Driving licenseDoes this sound perfect for you? Click apply today and we'll be in contact shortly!Must be 18 or over to applyWe are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Chippenham,England
Start: 23/07/2024
Salary / Rate: £12.00 Per Hour
Posted: 2024-07-23 13:32:04
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Field Support Executive - No experience needed.Location: Wilmslow, hybrid, 2 days in the office, 3 from home.Hours: Monday - Friday 08:30 - 17:00pmSalary: £22,575k & Bonus (£2000)
We are Citation - One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses.
We don't do micro-management - instead, we empower, support and innovate!
We are on the lookout for a Field Support Executive to join our busy Diary Management Team at our Head Office in Wilmslow.
You will be responsible for contacting our current clients and booking annual visits for our Field Consultants in line with our service offering, along with embracing our core values through being energetic, positive and supportive to your team, and focused on putting the client at the heart of everything you do.
The role:, Contacting clients to book visits in line with their service agreement, Maximising Health and Safety Consultants time with confirmed visits, Reducing our Consultant's travel time with effective diary planning, Ensuring all cancelled visits are followed up and re-booked, Achieving KPIs set regarding client visits, Dealing with and logging all Consultant queries, and where necessary, liaising with internal departments to answer any queries, Ensuring accurate reporting of visits related issues/queries, Generating and managing monthly Management Information reports, Liaising with Health and Safety Consultants, Regional Managers, Finance and Client Relations.
Who are we looking for?Whatever your background, it is paramount to us that you are passionate about great customer service.
We can teach you the rest.
We want great people who can engage effectively over the phone and are able to deliver value add to the client.
The successful candidate for this role will have strong organisational skills as they will be managing multiple diaries at once.
They will have excellent communication skills, along with a first-class telephone manner.
Good geographical knowledge of the UK is essential, along with being competent in using Microsoft Outlook, Excel and Word.
As a natural problem solver, this person will have the ability to take ownership of any queries from start to finish, identifying and anticipating needs and offering solutions.
What's in it for you?
We don't take ourselves too seriously, and we don't expect you to either! From your birthday off (paid!), space hopper races and incredible Christmas parties, to a 25-day holiday entitlement, gym membership discount and #freedrinkFriday, we do our fair share to keep things fun.
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £22575.00 per annum + + Bonus (£2000)
Posted: 2024-07-23 08:13:51
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An exciting new job opportunity has arisen for a dedicated Customer Relationship Manager to work in an exceptional nursing home based in the Cheltenham, Gloucestershire area.
You will be working for one of UK's leading health care providers
This nursing home is recognised for providing high-quality personalised care which combines a range of options to support the patient's needs.
The home is designed to provide residential, nursing and dementia care for residents, offering trial stays, short stays, convalescent care, long term care and end of life care for individuals or couples
As the Customer Relationship Manager your key responsibilities include:
Work closely with the Home Manager to create personalised marketing plans that connect with potential residents and their families and those in social care
Ultimately, your marketing skills will drive occupancy in our Homes
Organising and creating external events to preparing and delivering marketing materials and social content, you'll demonstrate and amplify the benefits of the company so that more people see us as the future home of choice
Represent our collective pride in the genuine care we deliver
The following skills and experience would be preferred and beneficial for the role:
B2B and B2C experience will start the process of forging strong relationships with individuals, organisations and social care experts
In this role you'll bring all your marketing knowledge and skills to life for a wide-ranging audience
Current experience in a role such as Sales Consultant, Sales Executive, Sales Account Manager, Dual Site Sales Manager
Understand the size of the challenge and how careful and precise planning gives more chance of success
Able to develop strong relationships through data and insight
The successful Customer Relationship Manager will receive an excellent salary of £40,000 per annum.
This exciting position is a permanent full time role working through days.
In return for your hard work and commitment you will receive the following generous benefits:
Ongoing and continuous career development and succession planning
Excellent on-going training from day one and throughout your career
Salary scales and progression with internal promotions available, we are a large organisation!
Long service awards
Recognition programme
Refer a friend bonus scheme (Up to £1000)
Excellent apprenticeship scheme
Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal
Pay Captain - this enables you to keep track of your earnings, have instant access to 40% of wages already earned and access guidance to help with financial wellbeing
Employee discount scheme
Discounted reloadable cards and high street vouchers
e-vouchers, access instant savings on your mobile device
Holiday discounts & days out with discounts up to 60%
Cinema benefits with discounts up to 40%
Free DBS Check
Free Blue Light Discount Card
Free or subsidised meals, depending on location
Reference ID: 6745
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Cheltenham, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £40000 per annum
Posted: 2024-07-22 17:22:01
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Role: Account Manager (3PL)Duration: 12 month FTC contract to cover Maternity Location: Corby Salary: Circa £32,000 per annum Hours: 40 hours, Monday-Thursday 8am – 5pm, Friday 8am – 4.15pm Centric Talent are currently recruiting for an experienced and talented Account Manager for our client who are a leading end to end supply chain, global logistics and fulfilment business. You’ll be supporting one of our clients prestigious customer accounts, therefore, previous experience of Account Managing within a 3PL environment would be highly desirable (but not essential). You’ll be reporting into the Client Relationship Manager whilst actively communicating with your client daily, whether that is by email, Teams calls, or on/off site visits, so you will need a proven background of client facing experience.
You will be working to handle and resolve queries that may arise, for example, stock not dispatched in time from the warehouse.
You will be actively working with operations daily as well as the customer. Key ResponsibilitiesCustomer expectations: To effectively manage all expectations in line with achievable operational service levels.
Attend customer visits/meetings on and off-site including conference calls.Communication: Speak to all customers and refer any relevant customer intelligence to the Client Relations Manager.
Identify and communicate any potential issues internally and be the customer representative onsite.
Provide clear and concise processing instructions to internal departments. Analyse statistics and KPI’s: Creation of monthly reports detailing the KPI and SLA status.Transport: Liaise with Transport, 3rd party logistics providers and our customers to arrange and schedule all inbound/outbound deliveries.Processing Instructions: Responsible for updating Operations with clear and accurate processing instructions for all work completed on siteData Accuracy: Manage stock files and inbound/outbound reports to provide customers with accurate data and real-time stock updatesInvoicing: Invoice all processes and materials accurately to an agreed schedule with each customerCreate opportunities: Maximise growth opportunities in conjunction with the Client Relations ManagerSupport: Provide support to internal departments with any queries or issues relating to customers.Liaise effectively with planning teamContinuous improvement: Identify opportunities to improve customer experienceStock Control: Maintain stock control and stock file integritySkills and knowledgeExperience of 3PL Account Management (desirable)Previous experience within a customer / service facing role (min 2 years+)Strong negotiating skillsExperience of warehouse processing, and preferable experience of WMS solutionsConfident using IT systemsAccuracy and eye for detailBenefitsHolidays:25 days per annum plus 8 days bank holidaysDeath in service x3 their salaryEnhanced mat-pay full-pay for 6 months then standard from therefore afterPension: 5% paid by the colleague 3% by ASCWellness programmesFree on-site parkingWestfield Health Care Cashplan – allowing colleagues to save on everyday medical, dental & much more through a discounted plan accessible through a rewards gateway platform.Employee Assistance Programme giving colleagues access to a free 24/7 confidential helplineIf you feel you have the relevant experience, then we’d love to hear from you, apply today! ....Read more...
Type: Contract Location: Corby,England
Start: 22/07/2024
Duration: 12 month FTC
Salary / Rate: £32000 per annum, Benefits: DOE
Posted: 2024-07-22 12:23:03
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This opportunity gives you the chance to join a leading global logistics company as a Customer Service Administrator for their online retail brand.
With a long and rich history, this company is dedicated to simplifying the process of living, working, and doing business worldwide.
They achieve this mission through a diverse range of brands, each specialising in different aspects of logistics and workplace optimisation. Company Overview: Our client is a privately owned global logistics company dedicated to facilitating seamless global operations for individuals and businesses alike.
From creating inspiring workspaces to providing strategic assignment management, our client offers a comprehensive suite of services tailored to meet the diverse needs of their international clientele. Job Overview: As a Admin Assistant, you will play a vital role in ensuring seamless customer experiences and operational efficiency.
From managing online orders to handling client enquiries and coordinating deliveries, your responsibilities will be diverse and impactful. Salary £25-30k. Here's what you'll be doing:Following up on customer feedback via email or phone calls and maintaining detailed records.Managing customer remedials by liaising with operations teams and ensuring timely resolution.Processing online refunds, credits, and payment links efficiently.Handling enquiries and coordinating deliveries with existing clients.Providing general office support, including answering phones and processing insurance claims.Upholding company values of caring, determination, availability, knowledge sharing, and innovation in all interactions.Here are the skills you'll need:Proven experience in a customer service or administrative role.Excellent communication skills, both verbal and written.Strong problem-solving abilities and attention to detail.Proficiency in MS Office and CRM software.Ability to multitask and prioritise workload effectively.Work Permissions: You must have the right to work in the United Kingdom.
Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive salary of £25-30k and benefits package.Opportunities for career development and advancement within a global organisation.Dynamic and collaborative work environment.Training and support provided to enhance your skills and knowledge.Joining our client's team as a Admin Assistant offers a unique opportunity to be part of a global logistics company that is dedicated to making a positive difference in communities worldwide.
With a focus on innovation, collaboration, and customer satisfaction, this sector provides a fulfilling and rewarding career path for individuals seeking to make an impact in the dynamic field of logistics and workplace optimization. ....Read more...
Type: Permanent Location: Lower Edmonton,England
Start: 22/07/2024
Salary / Rate: £25k - £30k
Posted: 2024-07-22 10:55:06
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Customer Service Advisor - Wigan - Full-Time; 40 hours per week On -Street Notice Processing/CCTV - Wigan - £23,795.20 per annumDo you have customer service experience? Are you a good communicator? An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan.
If you thrive in a fast-paced atmosphere, are organised, and have an eye for detail, then this role is made for you! We are passionate about the service provided and most of all take pride in our people.We are looking for an excellent team player with great communication skills who thrives under pressure and with the aptitude to multi-task.
Could this be you?What will you doAnswering customer enquiries via telephone and email in line with APCOA service level standards (training provided)Use knowledge of processes, laws, and policies to advise customers.Undertake clerical tasks in line with KPIs and within SLAs.(This list is not exhaustive and is subject to variation as the contract requires)What will you bringCustomer service experience Interpersonal skills, with the knack to build positive working relations.Competence to prioritise work, multi- task and maintain organisation.Uses initiative, looks for positive outcomes.Self motivated with a pro-active naturePositive behaviours with colleagues and customers.Excellent problem solving skills.Punctual and reliable.Knowledge of excel.What is on offer40 hours per weekFull uniformTraining and developmentCompany PensionEmployee Discount SchemeOnce monthly free staff lunchFree parkingWorking hours and conditions:Monday to Friday 0900-1700.
30-minute lunch break, plus 15-minute morning and afternoon break allowance.Does this opening sounds like a fit for you?Apply now and a member of the APCOA recruitment team will be in touch with you.APCOA is a fair place to work regardless of age, race, gender or level in the business.
Offering a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Wigan,England
Start: 22/07/2024
Salary / Rate: £23,795.20 per annum
Posted: 2024-07-22 10:16:03
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Civil Enforcement Officer - Walsall - Part time - 32 Hours - £11.71 per hour - £19,485.44 per annum Full Clean UK Driving Licence ESSENTIAL Would you enjoy working outdoors? Do you have good communication skills? Do you want to make a difference in your local area? Civil Enforcement Officers walk a beat around an assigned area to ensure the neighborhood stays safe and clean. What will your duties be?:
To enforce on-street permitted parking policies and issue Penalty Charge Notices (PCN's) to vehicles in breach of these codes.To record, report and take appropriate action on any defects found in street furniture, including signs and road markings, or any suspect vehicles in accordance with local procedure.To represent the Company and the Council by promoting good public relation and providing advice and knowledge concerning parking related matters.To use your radio and Hand-Held Computer Terminal (HHCT) equipment in a proper manner in accordance with practices.To attend when needed judgment hearings to give endorsing information in connection with contested PCNsTo report all issues and PEN's issued to your supervisor at the end of each shift.What you will bring?
Good written and spoken EnglishExcellent customer service skillsA willingness to work outside in all weather conditionsA smart and professional attitude You will be working shifts; 4 days out of 7, Monday to Sunday, between 07:00 and 22:00 as per rota. Our Civil Enforcement Officers are an important part of the local area.
You will be in charge of ensuring that all drivers follow parking rules on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!In return for your hard work, we are offering: 20 days annual leave plus 8 bank holidays (P/T With be Pro rata) Pension scheme Uniform provided. Employee of the Month Award scheme Discount scheme Credit for loyal worker's scheme Training prospects We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential. ....Read more...
Type: Permanent Location: Walsall,England
Start: 22/07/2024
Salary / Rate: £19,485.44 per annum
Posted: 2024-07-22 08:57:03
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Civil Enforcement Officer - Twickenham - Full time; 42.5 hours per week - £29,061.50 per annumLocation: TwickenhamDo you enjoy working outdoors, helping people and have great communication skills?Do you have excellent customer service skills and enjoy being on the go?Are you over 18 and have a full UK Driver’s License?If the answer is "YES" then keep reading as we have new openings for someone who: Wants to have a positive impact on their local areaHas excellent Customer Service skills and enjoys working with the publicHas an interest in joining a reliable team, playing a key role in the local communitySo, what can you expect as a Civil Enforcement Officer?You’ll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
Yes, you’ll be issuing parking tickets, but you won’t have targets as this job is about creating a positive impact on the local community. You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.You will keep a detailed log of the violations and debrief incidents that occur during your shift.You will provide a high level of all-round customer service, providing the public with useful information and advice. You will need excellent customer care skills, being able to speak to people in a friendly but effective way is a very important part of the role.Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves, so this could be a great place to start your career.
We believe that working for Apcoa is great.
We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:Up to 28 days holiday per annum (includes BH)Workplace PensionFree UniformAccess to Learning & DevelopmentEmployee Discount SchemeWorking 5 days of 7 as per rota So, if you're the sort of person who enjoys being on the go, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch shortly….We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential. ....Read more...
Type: Permanent Location: Twickenham,England
Start: 18/07/2024
Salary / Rate: £29,061.50 per annum
Posted: 2024-07-18 12:30:04
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Civil Enforcement Officer – Boston - Full Time; 45 hours per week - £27,144 per annum - Driving Licence Essential Do you enjoy working outside? Would you like to have a positive impact on your local area?Are you 18 or older?Do you have a full UK driving licence? If you answered yes, then this may be the opportunity for you as we are Recruiting Civil Enforcement Officers in Boston. Civil Enforcement Officers are an important part of the local community.
You will be responsible for ensuring that all drivers follow parking regulations on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public! What you'll do:
Patrol public streets and local council car parks to ensure that car parking regulations are being followed.Record and issue Penalty Charge Notices.You will check parking meters and car park equipment and report damage or faults.Report defective signs and road markings, identifying and reporting abandoned vehicles. You will explain regulations to motorists and advise them about parking facilities. Check tickets and attend to minor machine faults.Ensure car parks and their facilities are clean, tidy and satisfactory What you'll bring
Excellent customer service skills.You will have good spoken and written English and arithmetic skills.Strong communication skills.Proficient in Microsoft Word and Excel.You will have experience or the desire to work outdoors.Resilience – as you could be walking quite long distances on patrol. You will hold a Full UK Drivers Licence - Essential.
*Shifts are 45 hours per week over 5 shifts.
1 shift per week will be until midnight the other 4 shifts will be daytime hours notified in advance
*You will be provided with full training and uniform.
So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then “apply now” and one of our team will be in touch very soon! We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Boston,England
Start: 18/07/2024
Salary / Rate: £27,144 per annum or £11.60 per hour
Posted: 2024-07-18 12:28:02
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Mobile Civil Enforcement Officer - Lambeth - Full-Time; 42.5 hours per week - £13.15 per hour | £29,061.50 per annum, PLUS daily mobile allowance. Looking for Moped Riders/CBTLocation: Streatham. Do you enjoy working outdoors, helping people and have great communication skills?Do you have excellent customer service skills and enjoy being on the go?Are you over 18 and have a CBT licence?Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer. So, could this role be for you?What can you expect as a Civil Enforcement Officer?You’ll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.Yes, you’ll be issuing parking tickets but you won’t have targets as this job is about creating a positive impact on the local community.You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.You will keep a detailed log of the violations and debrief incidents that occur during your shift.You will provide a high level of all-round customer service, providing the public with useful information and advice. Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career.What will you bring?
Excellent customer service skillsCBT licenceGood spoken and written EnglishFull time working hours.
42.5 hours per week.
5 days out of seven.
8.5 hour shifts.
Mon-Sun.
As per rota. We believe that working for Apcoa is great.
We are always thinking of creative ways to give more to our employees. Here is a sample of some of the current benefits on offer:
Up to 28 days holiday per annum (includes BH)Workplace PensionFree UniformAccess to Learning & DevelopmentEmployee Discount SchemeIf you're the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch. ....Read more...
Type: Permanent Location: Lambeth,England
Start: 18/07/2024
Salary / Rate: £29,061.50 per annum
Posted: 2024-07-18 11:20:06
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Civil Enforcement Officer – Bexley - Full-Time; 42.5 hours per week - £25,282.40 per annum CBT, Moped rider required. Do you enjoy working outdoors?Do you like helping people and have great communication skills?Do you have excellent customer service skills and enjoy being on the go?Are you over 18?Do you have a CBT or a full UK licence and would like to ride a moped? We appreciate that employees want a work life balance and helping you find it is important to us.
Working alongside the Council from either of the Bromley bases, you could be offered flexible part time hours as a Civil Enforcement Officer. So, what can you expect as a Parking Enforcement Officer?You will be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.Yes, you will be issuing parking tickets but you won’t have targets as this job is about creating a positive impact on the local neighbourhood.You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.You will provide a high level of all-round customer service, providing the public with useful knowledge and advice. So, could this role be for you?Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
If you're the sort of person who enjoys being on the go, APPLY NOW and a recruitment colleague will be in touch.We provide full training along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers, so this could be a great place for you to start your career.Here is a sample of some of the current benefits on offer:28 days holiday (includes BH)Employee Discount SchemeWork place PensionFree UniformAccess to Learning & DevelopmentWe are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work setting where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have L&D chances to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bexleyheath,England
Start: 18/07/2024
Salary / Rate: £25,282.40 per annum
Posted: 2024-07-18 09:58:03
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The RoleCustomer Service Assistant Manager - Wigan - Full time; 40 hours per week - £28,000-£30,000 per annum DOE Hours: Monday to Friday 08:00 - 17:00 Do you have experience in a management or equivalent role? Do you have excellent communication skills?As a Customer Service Assistant Manager you will be working as part of the Management team to ensure all operational conditions andservice level agreements are met through all aspects of the contract.
You will be responsible for ensuring quality standards and contractual requirements are maintained.What will you do?To assist the Customer service manager in ensuring the smooth delivery of the contract Conduct disciplinaries and grievances within the contract, ensuring all processes are followed in line with company policyManagement of resources including ensuring effective deployment of staff throughout the contract ensuring contractual requirements are met.Continuous monitoring of enforcement activity, involving regular reporting on Key Performance Indicators to Contract Manager, identifying trends and instigating remedial action where necessaryDevelop, coach, and monitor the supervisory team in relation to cost control, supervisory skills, Health & Safety, and environmental issues.Set objectives, conduct appraisals and identifying training needs for operational staff.Monitor and manage staff absence and lateness.Monitor budget and contract spend in relation to uniform, stationary and other supplies ensuring effective cost control. What will you bring?
Minimum 36 months management experience gained within the last 3 years at Team Manager or equivalent level where you managed a team of supervisors or equivalent grade or above.Strong people management skills gained within a diverse workforce, including coaching, training, and recruiting skills.Experience of monitoring KPIs and preparation of reportsExperience of Dealing with disciplinary issues with a good understanding of policy and procedure What is required? Experience in a management roleExcellent interpersonal and communication skills What can we offer you? :28-30K per annum DOEPension Scheme 28 days annual leave includes 8 Bank Holidays Training and Promotion Employee Discount Scheme If you fit these requirements and are interested in the role please apply and a member of the recruitment team will be in touch with you shortly.We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Wigan,England
Start: 17/07/2024
Salary / Rate: £28,000 - £30,000 per annum DOE
Posted: 2024-07-17 15:43:03
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The RoleEnvironmental Enforcement Officer – Hillingdon - Full-Time - 40 hours per week - £13.15 hourly rate
*Do you have experience of enforcement work? Do you enjoy working outdoors? Do you like caring for the environment and helping the public? Do you have excellent customer service skills and enjoy being on the go? Could you be our next Environmental Enforcement Officer? You will need to be over 18 to apply and having a full clean Driving Licence As an Environmental Enforcement Officer, you will enforce local laws to protect the area from litter, dog fouling, various other breaches, and local byelaw violations. So, what can you expect as an EEO? You will be helping members of the public, patrolling the streets and upholding environmental conducts. What will you do?:
Monitor and enforce the bylaws within the London Borough of Hillingdon by foot patrol, undertake inquiries and pursue action where appropriate. Take action to councillor and public enquiries /complaints regarding local environmental quality and anti-social behaviour.To issue Fixed Penalty Notices for offences where appropriate. Record witness statements and conduct interviews under caution when required.Validate personal details of offenders.The planning of and submission of relevant cases for prosecution.
In conjunction with legal services in presenting cases to court, attending as a witness when required Ensure effective and efficient recording of work details and case progression including the use of computer softwareAnd the building of good working relations with key service areas and other key agencies including the Police.What will you bring?:
Experience of enforcement work. Experience of carrying out awareness raising/marketing work.Knowledge of environmental services such as cleansing and waste collection. Have the skill to communicate to different audiences and work as part of a team.Be reliable, self-motivated, and capable of dealing with possibly quarrelsome people/situations.Have the aptitude to develop, implement and follow policies/processes.Be able to deal with complaints and resolve complex issuesBe able to work flexible hours and act as cover for other enforcement staff during periods of absence.Demonstrate a knowledge of Health and Safety and data protection when dealing with confidential matters. What is on offer to you?:£27,352 per annum40 hours per weekOvertimeBonusFree Car parkingTraining and DevelopmentPension· Great supportive team and career prospectsSo, what are you waiting for? APPLY NOWWe are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
Offering a influencing work atmosphere where successes are shared.
With exciting projects and an atmosphere of fostering and assistance.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
*£11.44 basic hourly rate plus £1.71 hourly allowance ....Read more...
Type: Permanent Location: Hillingdon,England
Start: 17/07/2024
Salary / Rate: £27352 per annum
Posted: 2024-07-17 15:29:03
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Qualified PCV Drivers needed for London Luton Airport! Immediate start available.
£13.63 per hourAre you a qualified bus driver?Do you have a passion for providing outstanding service, greeting customers with a smile, and serving them with pride?Are you able to take initiative and make choices that are right for our customers?Do you have a desire to succeed in your role?So, could you be our Ideal Candidate?If so, then we would like to hear from you! Click “apply” today and we will be in touch with you.We're looking for a PCV drivers who will be the face of our business, bringing outstanding customer service within the Airport sector.You'll join a team that takes a real pride in what they do.
They take pride in their Customer Service and most of all, you'll join a company that takes pride in its people.As a PCV driver you will contribute to a passionate and friendly team working in a fast-paced setting.
You'll get given every chance to progress within a company that invests in its people.We will work as one team in pursuit of a shared vision.Could you bring your spark to our Team? Here's what you need to know before applying:You are required to have a PCV licence with Cat D with no more than 3 points and an up-to-date CPC card. We also training for CPC courses.The role is to drive the courtesy shuttle bus around the designated Airport Car Main duties include:
Drive the Company’s vehicles in a safe, legal and professional way.Carrying out the safety walk round checks before commencing service. Ensuring that any defect in the vehicle or equipment is reported on our defect app.
Always provide a high standard of customer service.Give customers on the bus any information that may help them during their journey.Always behave in a friendly and professional way to customers and colleagues.Recognise and assist with the additional needs of children and vulnerable adults, the elderly, infirm or people with disabilities.Essential Requirements for the role:
Category D driving licence.Up to date CPC qualification card.The ability to work shifts on a rolling shift pattern including days, nights, weekends, and bank holidays. Preferred Requirements for the role:
Strong Customer service skillsFriendly manner What we offer you in return:
Competitive rate of £13.63 per hourFull uniform providedPaid breaksStarting with 28 days holidays, (including 8 bank holidays) then increasing annually up to 32Friendly working environmentNo cash handling involved We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Luton,England
Start: 17/07/2024
Salary / Rate: £13.63 per hour
Posted: 2024-07-17 10:12:02
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Taxi Marshal / Parking Patrol Officer – Bristol Temple Meads – Full Time 42 Hours Per Week – £12 Per Hour Do you have a SIA License?Do you enjoy working outdoors?Do you have great customer service skills?Do you work well as part of a team?Does this sound like you?If so, an exciting opening has arisen for a Taxi Marshal / Parking Patrol Officer to join our Network Rail team based in Bristol.
The aim of the role is to provide security patrols, ensure the smooth operation of the taxi rank, resolve customer concerns and maintain the company standards of quality, cleanliness and safety.What you will do:- You will monitor traffic flow to ensure the smooth running of the taxi rank operation, ensuring all taxi drivers have valid permits to operate.- You will ensure permitted Taxis adhere to the Taxi Rank terms and conditions of use.- You will report all Breaches of Taxi Terms and Conditions, using the correct process.- You will be a Host and primary point of contact whilst assisting customers / passengers who may require assistance- You will minimise congestion at the Taxi Rank and drop off area- You will conduct security patrols in line with client instructions- You will provide a high standard of customer service for all car park users- You will undertake foot patrols of the car park- You will monitor, deter and report criminal doings- You will ensure Parking Enforcement is correctly reported and recorded. What you will bring:- You will have good problem solving skills- You will be friendly and able to work in a team- You will have great communication skills- You will be customer focusedDoes this sound like your next career opportunity? If so, APPLY NOW! We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bristol,England
Start: 17/07/2024
Salary / Rate: £12 Per Hour
Posted: 2024-07-17 09:49:03
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Job role: National Account Customer Service (German speaking) Location: Blackburn (hybrid working opportunity) Salary: £29,500 (Depending on skills and experience)Hours: Flexible working hours Monday to Friday between 08:00 and 18:00Centric Talent are currently recruiting for a National Account Customer Service Exec (German speaking) for our client, who since 2008, have been transforming the lives of thousands of smokers and vapers with their amazing combination of e-liquids, devices and of course their expert team.They are currently looking to strengthen their team with a new National Account Customer Service Exec who is fluent in German both spoken and written.
The role is based in Blackburn, after training, the role will offer a hybrid working pattern being required to attend the office 3 days per week and 2 day working from home.This is a dynamic role working within the National Accounts Team to support GmbH customers operationally on a daily basis, ensuring all operational tasks are completed to agreed timescales.Benefits of working for our client as a Sales Support Executive: This is a superb company to work for, and some of these include: Employee DiscountEmployee Assistance ProgrammeAccess to Instant Savings vouchersAccess to the Head Office in-house GymQuarterly Recognition AwardsFlexible working hours between 08:00 and 18:00Christmas Raffle (some excellent prizes that include new mobile phones, tablets, cash prizes from £250 to £1,000, Holiday Vouchers - it's quite an extravaganza!)Holiday Buy and Sell SchemeGenerous Holiday allowance rising to 27 days plus Bank Holidays (rules apply) Summary of positionA dynamic role working within the National Accounts Team to support our GmbH customers operationally on a daily basis, ensuring all operational tasks are completed to agreed timescales.Roles & ResponsibilitieComplete order management, focusing on order processing, inputting and tracking orders to the point of delivery.Maintaining accurate customer records, ensuring internal systems and databases are kept upto date at all times.Clear, concise, and professional customer communication, both written and oral.Monitoring e-mails & managing both personal and department specific inboxes ensuringresponses are made within set SLA’s.Inbound and outbound calls.General administration duties including maintaining and updating logs, databases, trackersand spreadsheets, ensuring that information is kept up to date.Sales reports generated from sales data received and data pulled from our internal systems.Building and maintaining good working relationships with both your colleagues & customers.Dealing with our carriers on queries, collections, missing parcels and proof of deliveries.To support the wider business with projects and ad hoc requests that aid growth in line withour company vision and strategy.Supporting our Field Merchandising team with queries, additional orders, returns and POSrequirements.Completing any additional general administration duties that the business may require.Person SpecificationFluent in written and spoken German (essential)Team player, able to prioritise tasks (essential)Previous experience in an Administration role with excellent organisation skills (essential)Experience in SAP, Magento (Drupal, Salesforce, etc) (desirable)Competent in Microsoft excel, word and Outlook.(essential)Customer service focussed attitude.
(essential)Problem solving skills to resolve customer queries / enquiries (essential)If you feel you have the relevant experience, then we’d love to hear from you, apply today! ....Read more...
Type: Permanent Location: Blackburn,England
Start: 15/07/2024
Salary / Rate: £29500 per annum, Benefits: Depending on skills and experience - excellent benefits
Posted: 2024-07-15 10:13:07
