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The RoleQuality and Performance Manager - WandsworthAre you passionate about driving continuous improvement and fostering a positive work environment? Do you thrive on coaching and supporting others while enhancing service delivery? If so, we want you to be a part of our team at APCOA.As our Performance Development Manager, you will play a pivotal role in supporting our contract operations.
Your mission? To elevate performance and empower our frontline colleagues through effective training and development, all while ensuring top-notch service quality for our clients.What will you do?
Provide guidance and coaching to contract management teams, promoting a culture of continuous improvement.Collaborate with clients and operations teams to innovate and refine service processesMaintain performance records and utilise analytics to identify opportunities for growthIdentify training needs, develop training programs, and foster a supportive environment for all staffAnalyse Enforcement data and track KPI’s for compliance and customer satisfactionDesign and deliver training programs on Regulations and Customer serviceCollaborate with Local authorities and community groups on parking IssuesRecommend enhancements to Parking management systems for efficiencyConduct audits and investigate complaints for accountabilityEnsure staff training on health, safety and compliance policiesWhat We’re Looking For
Passion for Development: A genuine desire to help others succeed and growAnalytical Mindset: Proficient in data analysis, with excellent Excel skills to drive performance insightsCommunication Skills: Ability to connect effectively with diverse teams and stakeholders at all levelsExperience in Parking: Background in a parking-related environment is advantageousQualifications: Degree level or equivalent desirable, but not essential and strong analytical and organizational skills, with a commitment to excellenceWhy Join Us?
Make a real difference in our operations and the communities we serveWork in a culture that values feedback, collaboration, and personal growthOpportunities for training and advancement as you help shape our team’s futureWhat is on offer to you? :We offer a competitive package designed to reward your hard work and commitment:Salary: Up £38,000 per annum & Discretionary bonusAnnual leave: A fantastic 25 days’ annual leavePension: Comprehensive pension plan to secure your futurePrivate Healthcare: Private healthcare for peace of mindSo, if you’re ready to take on a rewarding challenge that blends performance management and development in a supportive, innovative environment, we want to hear from you! Apply now to join APCOA and be part of a team committed to excellence in service and sustainability!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. With exciting projects and an atmosphere of fostering and reinforcement, staff have the development opportunities to fulfil their potential. ....Read more...
Type: Permanent Location: Wandsworth,England
Start: 01/04/2025
Salary / Rate: Up to £38,000 per annum
Posted: 2025-04-01 16:59:04
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Job title Operations Manager Location Waltham Abbey Hours of work Contracted 42.5 hours week – Monday to Friday Salary Circa £50,000 to £55,000 depending on skills and experience Our client are a proud independent bathroom manufacturer and distributor. They have a heritage of innovation and a wealth of experience supplying the leading names in bathrooms for over 37 years. Main purpose of the role: To manage and oversee the customer service, warehouse and logistic functions at our clients Waltham Abbey site to achieve the safe, efficient, timely and profitable delivery of orders to customers.
To maintain and develop the business structures with profitable implementation of the Company’s Objectives in relation to internal logistics and operational standards.
Knowledge, Skills & Experience RequiredProven experience of warehousing, logistics and distribution managementExperience within a similar industry is highly desirable but not essentialFinancial and Commercial awarenessSound knowledge of Health & Safety legislation and practiceBasic working knowledge of environmental legislationKnowledge and experience of work processesGood interpersonal and people management skillsGood motivator and people developerHighly organised; must be able to prioritise to manage workloadsA thorough knowledge of the Supply Chain is required, with particular emphasis on experience of: Warehousing, Transport, Health and Safety and Logistics ITCommunication and negotiation skills are essentialProficient in providing business solutions and communicating these for executionUnderstanding of operational issues related to business performance and productivityProven ability to follow company policy and procedures for all operational matters (i.e.
Health and Safety, Business Controls, Human Resources etc)Control HS&E trainingOversee or perform investigations as required for accidents/incidents.Report recommending approach to prevent any recurrence.Key Result AreasTo deliver targeted improvements to group internal logisticsWork closely with Warehouse Managers to ensure efficient logistics operationsContinual analysis and review of the operational processes across the site to establish their effectivenessActively seek cost-effective solutions to improve the strategic and tactical running of the businessTo meet business objectives of responsiveness and agility to maximise customer satisfaction by developing best practice operational cost-efficient processesTo develop and maintain best operating practice for the business, where appropriate ensuring the consistency of working methods and procedures across all sites, including stock management processesTo maximise efficiency and productivity through the effective deployment of resources and staff; recommend appropriate investment in plant and machineryTo monitor achievement of service levels, operating efficiencies, stock management, and supporting administration.
To take remedial action where required in consultation with the Managing DirectorSupport the implementation of Stock Management methods and procedures to increase stock availability at site while reducing overall stock holdingsTo establish and maintain strong, productive working relationships with the sales and Customer Service team to achieve a realistic standard of service which both meets and exceeds customer expectationTo take responsibility for recruiting, appraising, training and developing supervisors and staffTo manage the cost budgets in areas of responsibilityTo ensure the security, repair and maintenance of the sites, including offices, land, plant and machineryTo maintain a high profile for Health and Safety and to ensure the enforcement of safe working practices at all times; to ensure the adherence of supervisors and staff to the statutory and Company requirements in respect of all H&S issuesTo liaise with external transport hauliers to ensure the most effective costs and efficienciesUndertake quarterly review meetings with transport suppliers to ensure cost effectiveness and optimum service levelsQualificationA proven history of success in operations managementProfessional qualification - Six Sigma, CPC or related subjects desirable but not essentialBenefits:Holidays – 23 days rising to 25 after 5 complete years’ service.Employer Pension scheme – 3% contributionIf you feel you have the relevant experience then we’d love to hear from you, apply today! ....Read more...
Type: Permanent Location: Waltham Abbey,England
Start: 31/03/2025
Salary / Rate: £50000 - £55000 per annum, Benefits: DOE
Posted: 2025-03-31 15:33:04
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Job Role: Transport ManagerLocation: Bolton Reporting to: Warehouse DirectorSalary: £35,000 - £37,500 depending on skills and experienceHours of Work: Contracted 42.5 hours per week – Mon to Fri – 10am – 6pmOur client is one of the UK’s leading manufacturers and distributors of bathroom products.
The business has manufacturing operations in the UK (Halifax), China (Shanghai) and the UAE (Fujairah/Dubai) employing over 600 people across 6 sites with an annual turnover of £80m+.
The majority of sales are into the UK market (dominated by sales to major on-line retailers) with a growing presence in the North American market as the business expands its international operations.
Job SummaryTo safely and effectively manage drivers, fleet, 3rd party logistics providers, budgets, IT and other resources in a customer focused and cost-efficient manner to meet business requirements and support profitable growth.
To identify risks, issues and explore opportunities, and deploy innovative solutions and techniques to improve Logistics service offering.
This role will report directly to the Warehouse Director.
Reporting to this person will be approx.
30 drivers, 3 administrative staff and manage multiple 3rd party relationships with the like of DX, DPD, Parcelforce, ArrowXL pallet carriers.
Key Areas of Responsibility: Manage the routing of the vehicle effectively.To ensure all communication devices are in use and are being used correctly and in full to the benefit of the operation (PDA’s)To oversee cost control and KPI performance, actively seeking to improve efficiency, reduce operating costs whilst meeting budget as a minimumTo manage 3PL providers by controlling expenditure, service excellence and purchase order management along with POD retrievalTo have appropriate controls and procedures in place to manage all aspects of customer service and communicationTo be customer focussed by understanding and appreciating customer requirements and quality standards in order to exceed customer service expectations.Maintain an excellent working knowledge of transport legislation and requirements for the best practice relevant to the transport industry.Ensures that all Health & Safety are adhered to including H&S induction and training, operating procedures, risk assessments and near miss reporting / emergency proceduresOversees vehicle management (owned/leased) by conducting safe vehicle operational checks, including tyres, bodywork, fluids, etcTo plan driver resource strategically to maximise capacity and utilisation of the fleet whilst reducing labour costsAd-hoc projects to work on from time to time and undertake other reasonable duties as required by Senior ManagementTo implement continuous improvement (CI) initiatives to improve processes, reduce costs whilst striving to enhance customer experience.To be responsible for your own health and safety and that of your colleagues, in accordance with the Health & Safety at Work Act (1974) and relevant legislation, including reporting any health and safety hazard immediately you become aware of it.To work in accordance with the General Data Protection Regulations and Data Protection ActThe post holder may have access to material which is confidential.
It is a condition of their contract of employment that they ensure that no confidential material is leaked from the department to unauthorised personnelTo implement the Equal Opportunities Policy into your daily activities.
All employees are required to work in accordance with the Equality Act (2010)Skills, Knowledge, and Personal Attributes: Experience working in similar environmentAn experienced people manager – proven experience of leading and successful performance management and development of a team of staffExperience of working in high pressured environment handling high number of ordersProven high customer service focusCreative and innovative thinkerIT literate and able to uses multiple of software and hardware platformsWorks logically and systematically to solve problems, make decisions and think laterallyExcellent team-playerAbility to work under pressure to achieve set targets and meet deadlinesMaintains a positive attitude to continued learning and growthProfessionalSelf-motivatedConfidentPositiveFlexibleQualificationsGood competency in Excel, Word and Transport RoutingGood knowledge of health and safety legislationBenefitsHolidays – 22 days rising to 25 days after 3 complete years of servicePension – 4% contributionDeath in service – 2 x annual salaryIf you feel you have the relevant experience, we’d love to hear from you….apply today? ....Read more...
Type: Permanent Location: Bolton,England
Start: 31/03/2025
Salary / Rate: £35000 - £37500 per annum, Benefits: negotiable depending on skills and experience
Posted: 2025-03-31 13:54:03
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Job descriptionThe Opportunity Hub UK is partnering with a professional Finance education company to recruit an exceptional Graduate CEO Assistant to join their team in London.
This innovative company is dedicated to investments and financial education globally.Founder Associate (London - Hybrid) Salary: £25,000 - £35,000 DOEThis is a unique opportunity to join a growing financial education company as a Graduate CEO Assistant.
Based in London with flexibility to work hybrid near Barbican station, you will serve as the right-hand to the Founder and support the execution of their vision to make Finance education globally accessible.As Graduate CEO Assistant, you will get exposure to all aspects of running a dynamic education business:Attending key meetings and calls along side or as the Founders representativeDrafting presentations Managing the Founder's schedule and calendar to optimise their timeCoordinating across departments to ensure alignment with company goalsConducting research and analysis to inform strategic decisionsHelping prepare for key company initiatives like new course launchesTo excel as a Graduate CEO Assistant, you will need:Recent experience in a similar role, maybe you are an entrepreneur yourself looking for a new challenge Exceptional organisation skills and ability to effectively manage prioritiesStrong written and verbal communication abilitiesHigh emotional intelligence and maturity to interact with senior leadersProactive approach to identifying and solving problemsComfort adapting to dynamic startup environmentPassion for the company's mission of accessible financial educationKey advantages of joining as Graduate CEO Asaistant:Significant exposure to all aspects of a growing startupOpportunity to directly support and learn from the FounderFlexible hybrid working modelCompetitive salary and path for career developmentChance to make an impact in financial educationIf you are an ambitious self-starter looking to play a key role in an inspiring mission-driven startup, this is a can’t-miss opportunity.
Apply today! ....Read more...
Type: Permanent Location: Greater London,England
Start: 31/03/2025
Salary / Rate: £25K - £35K
Posted: 2025-03-31 12:14:06
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E-Commerce Warehouse ManagerLocation - SalfordJob Type - Permanent full-timeHours - 0745 - 1630 Mon-Thurs, 0730 - 1515 FriAbout our clientOur client is the UK's fastest growing brand house, dedicated to designing, sourcing, marketing and selling brands that are either licensed or owned.Key company valuesEmbracing changeBeing decisiveCommunicating clearlyBeing passionate about your workBeing humbleDoing the right thing for customers and business.All of which are key components to the character, behaviours and attitude of the people we believe will add value and thrive in our clients business.Job descriptionOur client is seeking a detail-oriented and experienced E-Commerce Warehouse Manager to oversee operations.
The ideal candidate will manage inventory, ensure efficient order fulfilment and maintain high standards of safety and organisation. Key responsibilitiesOversee daily warehouse operations, ensuring efficient and effective work flow.Manage inventory levels, including stock control and replenishment.Co-ordinate order fulfilment processes, ensuring timely shipping and delivery.Implement and maintain warehouse safety protocols and procedures.Collaborate with other departments, including logistics and customer service, to streamline operations.Analyse performance metrics and implement continuous improvement initiatives.Maintain accurate records of inventory, shipments and returns.Oversee maintenance of warehouse equipment and facilities. QualificationsBachelor's degree in Logistics, Supply Chain Management, Business Administration or a related field (preferred but not essential)Proven experience in warehouse management, preferably in an e-commerce setting.Strong understanding of inventory management systems and software.Excellent leadership and management skills.Strong problem solving abilities and attention to detail.Ability to work in a fast paced environment and manage multiple priorities.Familiarity with safety regulations and best practices in warehouse operations.Our client offers a competitive salary and performance bonuses along with opportunity for professional development and career growth.If you feel you have the relevant experience, then we'd love to hear from you, apply today! ....Read more...
Type: Permanent Location: Salford,England
Start: 18/03/2025
Salary / Rate: £45000 - £55000 per annum, Benefits: DOE
Posted: 2025-03-18 15:41:10
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About YouAre you ready to be part of a team transforming and improving the Mining Remediation Authority's data? Do you have a passion for geology, mining and data? Can you understand and interpret mining and geological data and information?If so, read on...About The RoleThe Information and AI team are continually improving the Mining Remediation Authority information and data in order to ensure that it is Fit for the Future and continues to benefit the communities we serve. We are looking for enthusiastic individuals who enjoy interpreting, analysing and improving information and data.About The RoleYou'll be
Undertaking projects focused on improvement of the Mining Remediation Authority's historic mining and geological data. Undertaking mining data information maintenance, management and provision ensuring the business satisfies its statutory, legal and GDPR obligations. Performing investigation of mining data queries using mine abandonment plans, historical plans and records and a Geographical Information System (GIS). We don’t expect candidates to meet every single desired qualification.
If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:
Application closing date: 23rd March 2025Sifting date: w/c 24th March 2025Interviews: w/c 30th March 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.Unfortunately we are unable to provide sponsorship for this role.About Mining Remediation AuthorityOur benefits:
A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours.
Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with.
We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds.
Our work is helping to develop a new sustainable source of renewable energy for the UK.
By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values.
We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive. If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at recruitment@coal.gov.uk or give us a call on 01623 637000 ....Read more...
Type: Permanent Location: Mansfield,England
Start: 07/03/2025
Salary / Rate: £28,543 - £31,714
Posted: 2025-03-07 10:36:04
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Cleaning Area Manager - FM Service Provider - Cambridge - up to £40k per annum Exciting opportunity for an experienced Cleaning Manager to work for an established Facilities company on a unique site based in Cambridge.
The successful candidate will have a proven track record working in Cleaning Management and can start immediately.Hours / DetailsMonday to Friday08:00am to 17:00pmContract type - Permanent Key Responsibilities:Excellent communication skills in English, both verbal and written, are required to interact with diverse teams and customers.Lead and manage a team of supervisors and staff across designated locations to achieve operational goals.Manage staff schedules to ensure all areas are cleaned on time to standards and specification.Develop and maintain the relationship with the customer to ensure their expectations are met whilst working within defined specifications.Adjust schedules as needed based on workload and client needs.Check and complete monthly audits accurately and on time, carrying out any resolution actions identified within timescales.Prepare site performance, staff productivity, and client feedback to senior management.Ensure all cleaning materials and machinery are available, in good working order and used in a safe manner.Ensure all staff are trained in, and adhere to, Health and Safety and COSHH policies and procedures.Respond promptly to all emails and calls from clients.Previous experience of supervising/managing a team.Previous training in Health and Safety regulations and COSHH legislation.Ability to work flexible hours, including evenings and weekends as required.Ability to use MS Office.Address customer concerns promptly and professionally, ensuring satisfaction and retention. Requirements:Waste management and front of house servicesDirectly responsibility for the management and delivery of cleaning operations in a diverseand challenging environmentManaged auditing processes for a range of services and performed to service KPI’sExcellent communication (both written and verbal) and presentation skillsCompetent in the use of IT including all MS Office packagesDemonstrate a proven track record in delivering excellence in the facilities services environmentIOSH qualifiedFinancial management of an equivalent value in budget for staff, contractors and commoditiesRelevant personnel management skills and experienceDirect responsibility for operational H&S compliance Please send your CV to Jordyn at CBW Staffing Solutions for more information. ....Read more...
Type: Permanent Location: United Kingdom,United Kingdom
Start: 28/02/2025
Salary / Rate: £40000 per annum
Posted: 2025-02-28 10:05:04
