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Customer Success ManagerWorking pattern: Hybrid
We are Citation.
We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies! If you don't know who we are, google us….
We're one of the top 100 companies in the UK to work for with an industry-leading client retention rate and thousands of very happy customers - Our 5
* Trustpilot and Glassdoor reviews speak for themselves!
Citation is one of the UK's biggest providers of Health & Safety, HR, Employment Law and ISO services to businesses.
We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies!
The RoleYou will be responsible for meeting with key business executives and stakeholders to develop long-term relationships with your portfolio of assigned clients and to ensure the client retention rate of 92%.
You will provide support at the pre-sale stage with larger clients to introduce your role and post-sale you will liaise between clients and cross-functional internal teams to ensure the timely and successful onboarding and delivery of our solutions according to client needs.
, Operate as the lead point of contact for all matters specific to your clients and deliver an adaptive and proactive customer relationship management approach , Create a customer success roadmap to coordinate the onboarding process and handover to service colleagues , Carry out detailed and planned agenda-driven account reviews with stakeholders and communicate updates to internal teams , Build and maintain strong, long-lasting client relationships and maintain a presence throughout the client life cycle , Maximise the use of your 3 days working from your home office (or our offices) to plan, prepare and actively contact your portfolio of clients , Optimise your 2 days in the field carrying out agenda-driven client meetings , Forecast and track key account metrics , Identify and grow opportunities within territory and collaborate with internal teams to ensure growth/retention attainment , Consistently deliver plus 1% to enhance client experience and subsequent NPS ratings
Key performance indicators (subject to change in line with business needs) , Financial -Demonstrate an increase in annual contract value/total contract value.
-Increase revenue by optimising the guided selling approach to introduce additional products to clients.
, Client retention -Attain your personal portfolio targets to achieve the overall 92% client retention rate.
-Increase Net Promoter Scores (NPS) in line with company goals and act upon valuable client insights to improve service delivery and ultimately client retention.
, Process -Produce productivity returns by maintaining key account information and detail of your interactions with your clients using our internal and CRM systems.
The Person The ideal candidate for our role will demonstrate the following skills and attributes: , Proven field-based account management or other relevant experience in a volume-based SME environment , Well-presented, confident, articulate, personable and well-motivated, Demonstrate a resolution-based approach , Able to demonstrate their proficiency in undertaking video call meetings as well as face-to-face interactions with clients, Track record of meeting and exceeding targets/KPIs We're a great bunch of people to work with because we care so much about our colleagues and culture.
We're not interested in hierarchy or politics, just getting things done and enabling people to be their brilliant selves
Apply now.
Come join us. ....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Posted: 2025-03-31 15:26:43
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Recruit4Staff are proud to be representing their client, a leading construction equipment supplier, in their search for an Account Manager to be based in their Leeds office.What our client is offering for the successful Account Manager:
£40,000 - £45,000 per annum (DOE)Monday to Friday, Days role Permanent contractPerformance-based incentivesCareer progression opportunitiesPension schemeSupportive team environment
The Role – Account Manager:
Manage existing customer accounts, ensuring an outstanding customer experience.Handle inbound sales calls and maximize sales opportunities.Proactively follow up on quotes and customer inquiries.Conduct outbound calls to drive revenue growth.Utilize Gap Matrix and Drop-Off Reporting for account management.Schedule and coordinate visits for the Business Development Manager (BDM).Maintain and update CRM Follow up on visits, ensuring all necessary actions are completed.Perform telemarketing and lead qualification from online chats, adding leads to the database.Meeting internal KPIs/targets
What our client is looking for in an Account Manager:
Extensive experience in a similar role - ESSENTIALStrong telephone communication skills - ESSENTIALAbility to manage customer relationships and drive revenue growth - ESSENTIALExperience using CRM systems - DESIRABLEKnowledge of the Construction/Civils industry - DESIRABLEStrong problem-solving skills and the ability to work independentlyTeam player with a proactive and results-driven approach
Key skills or similar Job Titles:
Internal Sales Executive, Customer Account Manager, Sales Coordinator, Business Development Executive, Inside Sales Representative.Commutable From:
Leeds, Wakefield, Bradford, Castleford, Pontefract, Harrogate.For further information about this and other positions, please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency, or employment business. ....Read more...
Type: Permanent Location: Leeds
Salary / Rate: £40k - 45k per year + Free Breakfast on Site, Company Team Events, Friendly Envi
Posted: 2025-03-31 08:48:02
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Recruit4staff is proud to be representing their client, a leading manufacturing company in their search for a Customer Service Executive to work at their facility on Wrexham Industrial EstateFor the successful Customer Service Executive client is offering:
£24,683.75 per annumMonday - Friday - Either; 8:45 am -5:15 pm / 9 am - 5:30 pm (Saturday Rota Approx 1 in 6 weeks once trained)Permanent role with a reputable company Training and development opportunities Free parking on-siteIncrease in pay after 2 years services
The role – Customer Service Executive
Handling incoming calls ensuring KPIs are met Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectivelyTo answer technical questionsInputting orders on the same day as they're received To provide support with order entry and returnsAccurate data entry
What our client is looking for in a Customer Service Executive:
Must possess an excellent telephone manner - ESSENTIAL Previous customer service experience working in an office environment - ESSENTIAL Experience in dealing with customersBasic computer skillsMust be able to work effectively as part of a team
Key skills or similar Job titles: Customer Service Agent, Customer Service Executive, Customer Service Advisor, Customer Service Assistant Commutable From: Wrexham, Deeside, Ruabon, Chirk, Oswestry, Broughton For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business. ....Read more...
Type: Permanent Location: Wrexham
Salary / Rate: £24,683.75 - 24,683.75 per year + Training and development opportunities, 20 Day
Posted: 2025-03-27 14:32:49
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Civil Enforcement Officer -Stafford - Full-Time; 37.5 hours per week - £23,809.50 per annumShifts:
8:00am - 4:00pm9:00am - 5:00pm1 late night a week every 4 weeks 1:00pm - 9:00pm ,1 Sunday in every 3 weeks 8:30am - 4:30pm7:5 working hours half an hour break per day over 5 days .Do you enjoy working with the public? Do you have good customer service skills? Do you like working outdoors? Do you have a Full UK Driving licence? If you answered yes, then this may be the role for you! Civil Enforcement Officers are a crucial part of our teams.
You will form part of the parking team operating mainly across the Waterfront and Riverside car parks in Stafford.
You will be ensuring all users of the car park are doing so in a respectful and safe manner. What you will do?
You will resolve customer’s concerns, patrol the car park, deter crime, and implement traffic control measures.You will be maintaining the agreed standards of site cleanliness and safety, whilst improving in all these areasMeet and exceed were ever possible the safety, security and service of the car park customers, our client, and the property.You will ensure a reliably high level of customer service, to resolve customers problems on site wherever possibleCarry out first line maintenance of payment machines, and other company equipmentAssist with Revenue Transfers and maintain records Revenue movement as laid down within the local revenue protection protocols, in line with APCOA SOP’sWhat you will bring?
Excellent customer service skillsBasic computer skillsKnowledge of health and safety needsA reliable and responsible attitude to work, including aptitude to be proactiveFull Clean UK Driving Licence
*What is on offer to you?Full training, Full all weather uniform, Overtime options Prospects for learning and development.£12.21 per hour
*Full Driving licence is essential for this role Does this sound like the ideal role for you? Click "apply" today and one of our team will be in contact soon.We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer a inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Stafford,England
Start: 27/03/2025
Salary / Rate: £23,809.50 per annum
Posted: 2025-03-27 11:13:09
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The RoleEnvironmental Enforcement Officer - HillingdonFull-Time | £13.00 per hour (£27,040 per annum)Rising to £13.15 per hour after 12 monthsDo you have a passion for protecting the environment and helping your community? Enjoy working outdoors and staying active? This could be the perfect role for you!Join our friendly and dedicated team as an Environmental Enforcement Officer (EEO) and help keep Hillingdon clean, safe, and environmentally sound.
Every day, you'll make a difference by upholding local regulations and creating a cleaner, greener space for everyone.A driving license is preferred by not essential.What You'll Be Doing:
Patrolling streets to monitor and enforce local bylaws, preventing littering, dog fouling, and environmental breaches.Assisting the public, answering enquiries, and addressing complaints with care and professionalism.Issuing Fixed Penalty Notices where necessary to maintain environmental standards.Conducting interviews under caution, validating offender details, and preparing cases for legal action.Working closely with legal services and attending court as a witness when required.Building strong partnerships with key service areas and agencies like the Police.What You’ll Bring to the Role:
Experience in enforcement or environmental services (cleansing, waste collection, etc.).Confidence in engaging with the public, even in challenging situations.Excellent communication skills, capable of adapting to different audiences.A self-motivated, reliable, and team-oriented mindset.Strong problem-solving skills for resolving complex issues and complaints.Flexibility to cover other enforcement staff as needed.Understanding of Health and Safety and data protection protocols.A full, clean driving licence and a commitment to making a positive environmental impact.What We Offer You:
Competitive Pay: £27,040 per annum, rising after 12 monthsFlexible Full-Time Work: 40 hours per week + overtime opportunitiesTraining & Career Development: We invest in your successSupportive Team Environment: Be part of a passionate group of professionalsFree Car ParkingPension SchemeReady to Make a Difference?Protecting the environment starts with people like you.
If you’re passionate about your community, have enforcement experience, and enjoy working outdoors – we want to hear from you!Click "APPLY NOW" and one of our recruitment experts will be in touch soon! ....Read more...
Type: Permanent Location: Uxbridge,England
Start: 27/03/2025
Salary / Rate: £27040 per annum
Posted: 2025-03-27 11:05:21
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The RoleProcessing Centre Administrator – Dingwall - Full-Time; 40 hours per week - £23,795.20 per annum. Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure? Are you able to work weekends? If you answered yes, then this may be the opening for you! Here are some of the Responsibilities you will have in the role, but no limited to;
Reviewing CCTV images of cars parked in violation of local site rules.Undertake check-ups of vehicle ownership through the DVLA. Scan of inbound post from members of the public.Utilise software programs such as Parkway and FGL. What will you bring?:
Excellent documentation skills. The skill to work in a clerical setting. Have a keen eye for detail. Excellent written and verbal communication skills.The talent to learn new subjects and absorb new info.Be eager to acquire new knowledge of computer systems.The skill to multitask and adapt to change with minimum direction.
*Full accredited training will be provided to all successful applicants
* Are you looking to build a career? There is prospect for progression within the role as it is projected the Processing Centre will grow over the next 12 months and beyond.
We are looking for applicants that are seeking to develop their skills alongside this predicted growth. What can we offer you? £23,795.20 per annum 40 hours per week, working pattern is Mon to Fri but one Saturday every month. 5.6 weeks annual leave per annum rising to 6.6 weeks with long servicePension schemeEmployee of the month award schemeEmployee discount Award winning Training and Development
Does this sound like the role for you? Please apply now! We are focused on ensuring APCOA is a fair place for you to work regardless of age, race, gender or level in the business.
We offer a inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Dingwall,Scotland
Start: 27/03/2025
Salary / Rate: £23,795.20
Posted: 2025-03-27 10:12:04
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Mobile Car Parking Attendant - Portsmouth - full Time - 12.21 Per Hour Do you have excellent customer service skills? Do you have a flexible attitude? Do you have a valid UK Driving licence? If you answered yes to these questions, then read on!An opening has arisen for a Mobile Parking Attendant to join our team based in Portsmouth.
As a Parking Attendant you will provide front-line customer service.
You will be ensuring the car park is maintained and managed to the highest standards, as expected by our customers and our client.What you'll do:
You will provide first-class customer service support to our car park customersYou will deal with unusual incidents in accordance with policies and trainingYou will record and maintain all books and records assigned to your site in a legible and timely mannerYou will deal with all enquiries made in person, by telephone or by other means from customers, our client, its representatives or visitors as requiredYou will deliver the highest level of personal behaviour and standards at all timesYou will assist with tasks or problems within the car parks or traffic management as requestedYou will ensure that vehicle users conform to the clients laid down traffic regulationsYou will comply at all times with, Company Policies and Procedures and the Health & Safety LawsYou will undertake regular patrols of the premises to maintain security standardsWhat you'll bring:
You will have excellent customer service skills.You will have excellent oral and written communication skills.You will have excellent interpersonal skills, with the competence to build and maintain positive working connections.You will have a reliable, conscientious and flexible attitude to work and proactive nature.Does this sound like you? Click "apply" and one of our team will get back to you shortly.Must be 18 or over to apply and have a valid UK Driving licence We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Portsmouth,England
Start: 23/03/2025
Salary / Rate: £12.21 Per Hour
Posted: 2025-03-23 21:45:03
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Area Operations Manager - £44,000 Per Annum - Including a car allowance - Full-time - permanentDo you have experience in Operations Management? Are you looking for a varied and interesting role? Are you a natural leader with good communication skills? Do you have multi-site experience?If you answered yes, then keep reading!An exciting opportunity has arisen for an Operations Manager to support the security functions & car park operations across our Healthcare sites. If you have demonstrable experience in multi-site, client facing operations management role with P&L management this could be the position for you. This is an excellent chance to join a dynamic and growing company and support & grow APCOAs operations across our Healthcare sector .What you'll do:
Supporting the Head of Healthcare service, you will be involved in the operational support of various contracts.
Oversee all elements of individual team’s development and performance inclusive of coaching, appraising and disciplinary support up to and including dismissals.You will address any areas of underperformance and put in place corrective action plans to address these at site or individual level.Responsibility for ensuring compliance with H&S regulations at all sites will lie with you.
You will need to put in place corrective action plans to address any local issues.
Liaison with & overseeing contractors, site works & maintenance issues.Manage all fleet vehicles assigned to various site within the areaCreating monthly reports and ad-hoc reports as & when requiredManage clients’ expectations and you will need to attend regular client meetingsCarry out car park inspections and security Audits on an ad-hoc basis and create ‘to do’ lists for local management.Act as the focal Point for the Security industry AuthorityWhat you'll bring:
Demonstrable experience in Operations Management within a multi-site environmentExperience of P&L accounting, producing & managing budgetsExcellent leadership skillsConfident & Competent to develop beneficial relationships with the clients, senior managers and key stakeholdersAble to prioritise workloads in a fast-changing work environmentCompetence to work under pressure, with a positive and resilient natureIT literate with experience of using MS Office packages (Word, Excel, Outlook, PowerPoint)Have a hands-on can-do approach Full UK driving licence essentialExperience within the security industry would be advantageous, but is not essentialDoes this sound like you? Click "apply" today and one of our team will be in touch shortly.We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Luton,England
Start: 21/03/2025
Salary / Rate: £44,000 Per annum
Posted: 2025-03-21 11:45:15
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Security and Parking Officer - Bedford Hospital - 40 Hours per week - £23,795.20 per Annum Do you have an SIA license? Do you enjoy working outside? Are you a security focused person?Do you have experience in customer service? If you answered yes to the above, then read on! We currently have an opening for a Security and Parking Officer at Bedford Hospital. Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage.
You will monitor and patrol the car parks as well as giving clear directions.
You will provide customer service to both the public and staff within the Hospital. Please note, shifts will be on a rotation basis: Days and Nights. 5 days a week, including some weekends What you will do:
You will provide safety and car park patrolling provision to our clients NHS hospital.You will patrol the hospital site ensuring the safety and security of the site and its users.You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.If you hold a current, valid SIA license, then click "apply" today and one of our team will be in touch soon! Must be 18 or over to applyWe are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bedford,England
Start: 21/03/2025
Salary / Rate: £23,795.20 per Annum
Posted: 2025-03-21 10:22:04
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Security and Parking Officer - Bedford Hospital - Flexible Hours - £12.21Do you have an SIA license? Do you enjoy working outside? Are you a security focused person?Do you have experience in customer service? If you answered yes to the above, then read on! We currently have an opening for a Security and Parking Officer at Bedford Hospital. Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage.
You will monitor and patrol the car parks as well as giving clear directions.
You will provide customer service to both the public and staff within the Hospital. Please note, shifts will be on a rotation basis: Days and nights, including some weekends What you will do:
You will provide safety and car park patrolling provision to our clients NHS hospital.You will patrol the hospital site ensuring the safety and security of the site and its users.You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.If you hold a current, valid SIA license, then click "apply" today and one of our team will be in touch soon! Must be 18 or over to applyWe are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Contract Location: Bedford,England
Start: 21/03/2025
Salary / Rate: £12.21 Per Hour
Posted: 2025-03-21 10:14:04
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Area Operations Manager - £36,000 – Plus car allowance, National - Full-time - permanentDo you have experience in Operations Management? Are you looking for a varied and interesting role? Are you a natural leader with good communication skills? Do you have multi-site experience?If you answered yes, then keep reading!An exciting opportunity has arisen for an Operations Manager to support the security functions & car park operations across our Healthcare sites. If you have demonstrable experience in multi-site, client facing operations management role with P&L management this could be the position for you. This is an excellent chance to join a dynamic and growing company and support & grow APCOAs operations across our Healthcare sector .What you'll do:
Supporting the Head of Healthcare service, you will be involved in the operational support of various contracts.
Oversee all elements of individual team’s development and performance inclusive of coaching, appraising and disciplinary support up to and including dismissals.You will address any areas of underperformance and put in place corrective action plans to address these at site or individual level.Responsibility for ensuring compliance with H&S regulations at all sites will lie with you.
You will need to put in place corrective action plans to address any local issues.
Liaison with & overseeing contractors, site works & maintenance issues.Manage all fleet vehicles assigned to various site within the areaCreating monthly reports and ad-hoc reports as & when requiredManage clients’ expectations and you will need to attend regular client meetingsCarry out car park inspections and security Audits on an ad-hoc basis and create ‘to do’ lists for local management.Act as the focal Point for the Security industry AuthorityWhat you'll bring:
Demonstrable experience in Operations Management within a multi-site environmentExperience of P&L accounting, producing & managing budgetsExcellent leadership skillsConfident & Competent to develop beneficial relationships with the clients, senior managers and key stakeholdersAble to prioritise workloads in a fast-changing work environmentCompetence to work under pressure, with a positive and resilient natureIT literate with experience of using MS Office packages (Word, Excel, Outlook, PowerPoint)Have a hands-on can-do approach Full UK driving licence essentialExperience within the security industry would be advantageous, but is not essentialDoes this sound like you? Click "apply" today and one of our team will be in touch shortly.We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Luton,England
Start: 20/03/2025
Salary / Rate: £36,000 Per Annum
Posted: 2025-03-20 13:59:03
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Recruit4Staff is proud to be representing their client, a leading manufacturing company in their search for a Service Advisor to work in their leading facility in Ellesmere (Shropshire).For the successful Service Advisor, our client is offering:
£24,742 Per Annum Monday - Thursday 8:45 am-5 pm and Fridays 8:45 am- 4:30 pm PermanentImmediate startModern office-based facilities.
The Role - Service Advisor:
Accepting incoming callsTo provide administrative support to the CSC activities of the Service department.Liaise with customers to provide a consistently high level of customer serviceRaising quotes, estimates and invoices for chargeable workResponding to customer enquiries for breakdowns and servicingLiaising with Depot, ASCs and Central Service team regarding all aspects of on-call or service contracts.Day-to-day administrationPassing calls to the controllers
What our client is looking for in a Service Advisor
Office-based Administration or Service Advisor experience is required - ESSENTIAL.Good written and verbal communication skillsGood IT Skills- ESSENTIALMust be able to work in a team environment.SAP Experience - DESIRABLE
Key Skills or Similar Job Titles as the Service Advisor:Service Advisor, Service Planner, Service Admin, Office Administrator, Office Admin, Administrator, AdministrationThe Service Advisor position is Commutable From: Shrewsbury, Wrexham, Oswestry, Whitchurch, Chester, Welshpool, Powys, North Wales, Cheshire, ShropshireFor further information about this and other positions please apply now.
This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited which is operating as a recruitment agency, agent, agency, employment agency, or employment business. ....Read more...
Type: Permanent Location: Ellesmere
Salary / Rate: £24,742 per year
Posted: 2025-03-20 08:51:00
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Contract Manager – EventsMidlands - Coventry £40,000 Per AnnumAre you an experienced Events Contract Manager?Do you have experience managing Commercial Contracts?Are you good at building and maintaining Client Relations?An exciting opportunity has arisen in APCOA for a commercially minded Events Contract Manager.
You will lead, support and motivate operational teams across of a number of sites managed by APCOA, developing them to manage resources to deliver an effective and efficient business operation.We are looking for someone that will engage in stakeholder and operations management.
You will be commercially astute, with the ability to provide dynamic and inspirational leadership in a demanding environment.Key Responsibilities:
You will establish and maintain strong client relationships through regular close account management including face to face meetings and telephone and email contact.You will lead and motivate the team and develop them to deliver an effective and efficient operation.Liaising with the client to ensure commercial performance of the car park is being met and seek out new opportunities to increase any commercial performance.You will work with and communicate with offsite car park suppliers for major event days to ensure the increased demand for customer parking is being met.Generate any reports as requested to the client by interrogating the reporting manager tool available to APCOA alongside any additional information the client requests.You will liaise with key stakeholders internally and external to deliver major events for the Client and be the key contact for any third-party parking supplier or contractor.What We’re Looking For:
Experience in operational, contract, and commercial Events managementProven track record of managing budgets, and teams in a fast-paced environment.Strong problem-solving skills and the ability to manage complex relationships with clients, suppliers, and internal teams.Holder of a Temporary Traffic Management (LANTRA Awards - NHSS 12DM7) QualificationWhat We Offer: In recognition of your skills and dedication, we provide a competitive salary.
You’ll also enjoy comprehensive healthcare, a robust pension plan, and a generous holiday allowance to support a healthy work-life balance.At APCOA, we’re committed to your professional development, offering ongoing training and supporting opportunities for career advancement.If you have a passion for excellence, a knack for managing contracts, and a drive to elevate customer experiences, this is your ticket to an exciting career opportunity and we want to hear from you, so APPLY NOW!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Coventry,England
Start: 19/03/2025
Salary / Rate: £40,000 Per Annum
Posted: 2025-03-19 10:37:09
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Civil Enforcement Officer - Welwyn Garden City - Part-Time - 25.5 hours per week - £16,190.46 per annumAre you over 18?Do you enjoy working outside?Would you like to get fit while working?An exciting opening has arisen for someone who wants to:Work outside, think of all that fresh air and exercise!Have a positive impact on your local area.Join a reliable business and team, you will play a key role in your local area.Work with the public and has excellent Customer Service skills. As a Civil Enforcement Officer will undertake patrols enforcing and advising on Parking Restrictions. Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. This is an important part of keeping our roads moving, ensuring public safety.What will you do?:You will have excellent customer care skills and is able to converse in a friendly and effective manner.You will patrol public streets and council car parks to issue Penalty Charge Notices.You will guide the public on rules and advise about parking provisions.You will report any defects to street furniture, such as signs and road markings. You will bring excellent communication skills (including spoken and written English) A full package with competitive holidays, full training and support for career growth and all-weather uniform. We believe that working for Apcoa is great! We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer to you:Up to 28 days holiday per annum (includes BH)Workplace PensionFree UniformAccess to Learning & DevelopmentEmployee Discount SchemeIf this sounds like an opening for you then “apply now” and one of our team will be in touch very soon!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential. ....Read more...
Type: Permanent Location: Welwyn Garden City,England
Start: 18/03/2025
Salary / Rate: £16,190.46 per annum
Posted: 2025-03-18 14:41:03
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Civil Enforcement Officer - Welwyn Garden City - 42.5 hours per week - £26,984.10 per annumAre you over 18?Do you enjoy working outside?Would you like to get fit while working?An exciting opening has arisen for someone who wants to:Work outside, think of all that fresh air and exercise!Have a positive impact on your local area.Join a reliable business and team, you will play a key role in your local area.Work with the public and has excellent Customer Service skills. As a Civil Enforcement Officer will undertake patrols enforcing and advising on Parking Restrictions. Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. This is an important part of keeping our roads moving, ensuring public safety.What will you do?:You will have excellent customer care skills and is able to converse in a friendly and effective manner.You will patrol public streets and council car parks to issue Penalty Charge Notices.You will guide the public on rules and advise about parking provisions.You will report any defects to street furniture, such as signs and road markings. You will bring excellent communication skills (including spoken and written English) A full package with competitive holidays, full training and support for career growth and all-weather uniform. We believe that working for Apcoa is great! We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer to you:Up to 28 days holiday per annum (includes BH)Workplace PensionFree UniformAccess to Learning & DevelopmentEmployee Discount SchemeIf this sounds like an opening for you then “apply now” and one of our team will be in touch very soon!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential. ....Read more...
Type: Permanent Location: Welwyn Garden City,England
Start: 18/03/2025
Salary / Rate: £26,984.10 per annum
Posted: 2025-03-18 14:37:03
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Civil Enforcement Officer - Walsall - Part time - 32 Hours per week - £12.94 per hour - £21,532.16 per annumFrom 1st April wage rising to: £13.71 per hour - £22,813.44 per annum Full Clean UK Driving Licence ESSENTIAL Would you enjoy working outdoors? Do you have good communication skills? Do you want to make a difference in your local area? Civil Enforcement Officers walk a beat around an assigned area to ensure the neighborhood stays safe and clean. What will your duties be?:
To enforce on-street permitted parking policies and issue Penalty Charge Notices (PCN's) to vehicles in breach of these codes.To record, report and take appropriate action on any defects found in street furniture, including signs and road markings, or any suspect vehicles in accordance with local procedure.To represent the Company and the Council by promoting good public relation and providing advice and knowledge concerning parking related matters.To use your radio and Hand-Held Computer Terminal (HHCT) equipment in a proper manner in accordance with practices.To attend when needed judgment hearings to give endorsing information in connection with contested PCNsTo report all issues and PEN's issued to your supervisor at the end of each shift.What you will bring?
Good written and spoken EnglishExcellent customer service skillsA willingness to work outside in all weather conditionsA smart and professional attitude You will be working shifts; 4 days out of 7, Monday to Sunday, between 07:00 and 22:00 as per rota. Our Civil Enforcement Officers are an important part of the local area.
You will be in charge of ensuring that all drivers follow parking rules on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!In return for your hard work, we are offering: 20 days annual leave plus 8 bank holidays (P/T With be Pro rata) Pension scheme Uniform provided. Employee of the Month Award scheme Discount scheme Credit for loyal worker's scheme Training prospects We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential. ....Read more...
Type: Permanent Location: Walsall,England
Start: 14/03/2025
Salary / Rate: £21,532.16 per annum
Posted: 2025-03-14 12:37:03
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The RoleCivil Enforcement Officer - Zero hours contract - London based - £13.15 per hour plus travel expenses
* Are you looking for a role that offers you full flexibility?Do you have a full UK driving license or CBT?Are you looking for a role where you can spend your time outdoors, making London a better place to live and work? If you answered yes to these questions, then we may have just what you are looking for! APCOA are looking for Civil Enforcement Officers to work across our London contracts on a flexible basis. You will be covering sickness, holiday and any other staff shortages as, and when required dependant on your availability.
Please note this is a zero hours contract, we will endeavour to ensure you have as many hours as we can on a weekly basis, but a minimum number of hours is not guaranteed. Civil Enforcement Officers are at the heart of our business.
You will be an incredibly important part of the community, keeping the roads moving and ensuring public safety.
This will include:Patrolling public streets and council car parks to issue Penalty Charge Notices.Guiding the public on rules and advise about parking provisions.Reporting any defects to street furniture, such as signs and road markings.
* Please note, this role will be required to travel across the entirety of London as dictated by the business needs.
Travel expenses will be paid for travel outside of the successful applicants if they commute outside of their home borough. This would be perfect for someone who:Enjoys working outside, think of all that fresh air and exercise!Wants flexible days and hours to suit.Wants to join a reliable business and team, you will play a key role in your local area.Has excellent Customer Service skills and enjoys working with the public.Likes to be part of a large diverse team but can work by yourself without too much direction.Is resilient, reliable, and conscientious. Does this sound like you? If so, what will you bring?
You will have excellent customer care skills and be able to converse in a friendly and effective manner.Must be available initially for a full week of training.Full Driving license desirable At APCOA, we are always trying to think of new ways to reward hardworking staff.
Some of the benefits on offer to you are:
£13.15 per hour basic salaryFlexible hoursAccrued annual leave dependant on number of hours worked.We also provide, uniform, employee awards, a discount scheme, and a pension scheme. So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then “apply now” We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Contract Location: London,England
Start: 13/03/2025
Salary / Rate: £13.15 per hour
Posted: 2025-03-13 13:28:03
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The RoleCustomer Service Advisor - Wigan£23,795.20 Per Annum | 40 Hours per Week | Flexible Shifts (08:00 – 20:00)Are you a natural problem solver with a passion for delivering exceptional customer experiences?If so, we’d love to hear from you!Join our friendly and dedicated team as a Customer Service Advisor, where every interaction makes a difference.
You’ll become the friendly voice of our company, helping customers with tailored solutions while working in a fast-paced, supportive environment that values your development and celebrates individuality.Why Join Us?
A Dynamic Work Environment: Be part of a team that takes pride in offering first-class customer service.Growth Opportunities: We invest in your career, offering training and development to help you reach your potential.Recognition & Support: Celebrate your successes and be rewarded for going the extra mile.What You'll Be Doing:
Providing outstanding service to customers over the phone, email, and live webchat.Offering tailored solutions to create seamless customer experiences.Staying informed about our services to offer natural, confident advice.Assisting with customer issues and keeping communication smooth and effective.What You'll Bring:
Excellent communication and teamwork skills.The ability to stay calm and work efficiently under pressure.Strong time management, reliability, and a positive "can-do" attitude.A safety-first mindset and passion for problem-solving.What We Offer:
Competitive Salary: £23,795.20 per annumFlexible Work Schedule: 40 hours across 5 out of 7 days (including weekends)Comprehensive Training & Career DevelopmentMonthly Free Lunch & Employee DiscountsCompany Pension SchemeReady to Join a Company That Invests in You?We’re focused on creating a supportive and inclusive workplace where everyone can thrive and excel.
If you’re driven by a passion for customer service and want to work for a company that truly values its people – APPLY NOW!We are proud to foster a diverse and inclusive work environment, welcoming applicants from all backgrounds and walks of life. ....Read more...
Type: Permanent Location: Wigan,England
Start: 11/03/2025
Salary / Rate: £23795.20 per annum
Posted: 2025-03-11 15:53:03
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Parking Enforcement Officer – Bexley - Full Time; 42.5 hours per week - £26,520 per annum RISING TO £26,984.10 per annum after 1st April- PLUS up to £90 per month mobile allowance
* Do you enjoy working outdoors?Do you like helping people and have great communication skills?Do you have excellent customer service skills and enjoy being on the go?Are you over 18?So, what can you expect as a Parking Enforcement Officer? You will be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.You will be issuing PCN's (penalty charge notices) to cars parked wrongly; but you won’t have targets as this job is about creating a positive impact on the local neighbourhood.You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.You will provide a high level of all-round customer service, providing the public with useful knowledge and advice. So, could this role be for you? Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
If you're the sort of person who enjoys being on the go, APPLY NOW and a recruitment colleague will be in touch.We provide full training along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers; this could be a great place for you to start your career.What benefits are on offer to you? 28 days holiday (includes BH)Employee Discount SchemeWork place PensionFree UniformAccess to Learning & Development
*Mobile allowance is subject to how often you are needed on moped/carCBT or Driving Licence would be beneficial but not essential for this role We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work setting where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have L&D chances to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bexleyheath,England
Start: 07/03/2025
Salary / Rate: £26,520 per annum
Posted: 2025-03-07 12:59:04
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Sales Operations ExecutiveSalary: £24,000 + bonusLocation: Hybrid working, split between office (Wilmslow) and home workingHours of Work: 8:30 am - 5 pm
The CompanyWe are Citation.
We are one of the top 30 companies in the UK to work for, we have an industry-leading client retention rate and thousands of very happy customers.
We've been proudly delivering HR and Health and Safety services to SMEs across the UK for over 20 years - working with over 50,000 clients who love us, need us and want to buy more from us.
We have more than doubled in size over the last few years and we've just entered our 3rd wave of private equity ownership so our ambitious growth plans will not stop anytime soon….
It's a great place to work because of the people we employ.
Fun, professional and supportive - we want likeminded individuals who love to love their job and want the company to succeed.
The RoleDue to our continued growth, an opportunity has arisen for a Sales Operations Executive to join our Contact Centre Operations team.
As a business we are all about quality not quantity, so we are looking for individuals who embody the same ethos!
What will I be doing day to day?, Listening to recorded calls to monitor and review the ‘quality' of appointments booked by the Contact Centre, ensuring the appointments meet the business criteria and standards., Sharing calls for training and collaboration, Administration of inbound lead allocation , Answering inbound calls, Managing cancellation of appointments
About YouYou are a team player with excellent communication skills.
You can pick things up quickly, so understanding our sales process won't be a problem for you.
We are a fast-paced company, so you'll be comfortable working at speed and able to adapt quickly.
Working for Citation you will receive 25 days holiday, healthcare cash plan, your birthday off work, the opportunity to purchase extra leave, pension contributions and more.
It's a great place to work because of the people we employ.
Fun, professional and supportive, we want likeminded individuals who love to love their job, so if our culture sounds like a good fit for you and you want to be part of our success story then apply now!
Hit 'Apply' now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £24000.00 per annum + + bonus
Posted: 2025-03-07 12:35:34
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The RoleParking Enforcement Officer - Lincoln - Full-Time - 45 hours per week
* - £27,144 per annum Do you enjoy working outside? Would you like to have a positive impact on your local area?Do you have a full UK driving licence? If you answered yes, then this may be the opening for you as we are looking for Parking Enforcement Officers in Lincoln to assist traffic control and enforce parking regulations. Parking Enforcement Officers are an important part of the local community.
You will be responsible for ensuring that all drivers follow parking regulations on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public! What will you do? :
Patrol public streets and local council car parks to ensure that car parking regulations are being followed.Record and issue Penalty Charge Notices.Check parking meters and car park equipment and report damage or faults.Report defective signs and road markings, identifying and reporting abandoned vehicles. Check tickets and attend to minor machine faults.Ensure car parks and their facilities are clean, tidy and satisfactoryWhat will you bring? :
Excellent customer service skills.You will have good spoken and written English and maths skills.Strong communication skills.Proficient in Microsoft Word and Excel.You will have experience or the desire to work outdoors
*Shifts are 45 hours per week over 5 shifts PLUS one un-paid hour for lunch.
1 shift per week will be until midnight the other 4 shifts will be daytime hours notified in advance
* What we'll offer you: £27,144 per annum45 hours per week28 days of annual leave (20 + 8 BHs)Company Pension Scheme Employee of the Month SchemeFree UniformTraining and DevelopmentSo, could you be our next Enforcement Officer? If this sounds like an opening for you then “apply now” and one of our team will be in touch very soon! We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Lincoln,England
Start: 06/03/2025
Salary / Rate: £27,144 per annum,
Posted: 2025-03-06 18:18:04
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Customer Retention AdvisorLocation: NorwichWorking Hours: 9-5 PM
Citation is one of the UK's leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses.
We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation.
We love what we do, and we're on a mission to grow and that's where you come in.
Not bragging but…we've also just been named one of the Sunday Times Best companies to work for.
Again.
Operating in the UK since 1993, Citation ISO Certification (formerly QMS International Ltd) provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification.
We have proudly been delivering internationally recognised ISO Management Systems with the aim of ‘making businesses better' since 1993.
Our growth plans are ambitious and we're part of the private equity owned Citation Group.
We're an amazing success story; our customer base has grown significantly year on year over the past few years and we regularly receive service awards, most recently the Feefo top accolade for Exceptional Service for the second year in a row.
Our plans for the next five years are exciting and will see HUGE growth and even more success - that's where you come in!
The role: The primary function of the role is to renew and retain Citation ISO clients, reselling the benefits of our products and services, providing super service, whilst meeting internal targets / KPIs., Client retention: manage the retention of our customer base to ensure that we continue to grow year on year, Provide advice and guidance; liaise with customers who express an interest in cancelling or renewing their certification contract; with the focus being to ‘winback' customers expressing a wish to cancel and ‘renew' customers at the end of their current certification contract.
, Client feedback: proactively provide customer feedback data to management team regarding the service provided, to ensure our customer journey continues to improve and evolve in line with our customer and industry requirements.
About you: As a Customer Retention Advisor, you will play a key role in renewing client contracts and retaining customers.
If you're motivated, resilient and have excellent influencing and negotiation skills and want to earn a heap in bonuses, you could be just who we're looking for.
For this role you will need to have:, Excellent communication skills (written and verbal), Strong negotiation, influencing and improvisational skills, Strong organisation skills with the ability to multi-task / prioritise, and adapt, Proven retention and customer service experience , Great numerical skills and superb attention to detail , Problem solving skills with the ability to think on your feet, The ability to work autonomously and be able to make decisions where necessary to drive performance, Previous B2B experience , Computer literacy: previous experience of working with Salesforce is advantageous, Knowledge of ISO Certification advantageous, but not essential, Resilience, driven to exceed targets
Here's a taste of the perks we roll out for our extraordinary team members:
, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit 'Apply' now to forward your CV. ....Read more...
Type: Permanent Location: Norwich, England
Start: ASAP
Posted: 2025-03-06 16:56:04
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Civil Enforcement Officer – Bexley - Full Time; 42.5 hours per week - £26,520 per annum Do you enjoy working outdoors?Do you like helping people and have great communication skills?Do you have excellent customer service skills and enjoy being on the go?Are you over 18?So, what can you expect as a Civil Enforcement Officer? You will be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.Yes, you will be issuing parking tickets but you won’t have targets as this job is about creating a positive impact on the local neighbourhood.You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.You will provide a high level of all-round customer service, providing the public with useful knowledge and advice. So, could this role be for you? Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
If you're the sort of person who enjoys being on the go, APPLY NOW and a recruitment colleague will be in touch.We provide full training along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers; this could be a great place for you to start your career.What benefits are on offer to you? 28 days holiday (includes BH)Employee Discount SchemeWork place PensionFree UniformAccess to Learning & DevelopmentCBT or Driving Licence would be beneficial We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work setting where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have L&D chances to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bexleyheath,England
Start: 06/03/2025
Salary / Rate: £26,520 per annum
Posted: 2025-03-06 14:27:04
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Permanent Facilities Assistant - FM Service Provider - Basildon - £30,000 per annum Are you a Facilities Assistant looking for a new challenge? If so please read on...Exciting opportunity for an experienced Facilities Assistant to work for an established Facilities company on a unique site based in Basildon.
The successful candidate will have a proven track record of working within Facilities Management and can start immediately.
Your main duties will consist of being responsible for the day to day maintenance and operation of the building you are assigned to, to keep the building up to the company standards. Hours of work / Details :Monday to Friday08:00am to 17:00pmPermanant role Responsibilities: Handling the client mailroom, accepting incoming deliveriesAssisting with on-site tasksReporting any building defects found to the clientCompleting meeting room setupsOrdering and maintaining stationeryDeliver post around the buildingPhotocopying, filing, posting mailAssisting with office movesMoving furnitureMinor repairs in the buildingInstall safety equipmentRepairs, fixtures and fittingsOverseeing building maintenanceEnsuring the building and environment stays clean and sanitisedEnsure emergency procedures are in place and functioningBasic administration Requirements:Proactive, intuitive, punctualExperience within a facilities environmentExperience with basic handyman dutiesIT proficientBasic administrative dutiesPost Room experience required Please send your CV to Jordyn at CBW Staffing Solutions.com for more information. ....Read more...
Type: Permanent Location: Basildon,England
Start: 06/03/2025
Salary / Rate: £30000 per annum
Posted: 2025-03-06 09:37:07
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Customer Service Taxi Rank Agent - Heathrow Airport - £14.10 per hour - Full-time Do you have excellent customer service skills? Do you want to work at Heathrow? Are you a team player? If you answered yes to these questions, then read on! Due to an expansion of our services at Heathrow airport, an exciting prospect has arisen for Customer Services - Taxi Rank Agents. You will be the face of our business, bringing outstanding customer service within the Airport sector. You will join a team that takes a real pride in what they do.
They take pride in their Customer Service and most of all, you will join a company that takes pride in its people. As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting.
You will get given every chance to progress within a company that invests in its people.
We celebrate individuality, and reward and recognise employees who go beyond the plate. Could you bring your spark to our Team? Here's what you need to know before applying:Your key duties will include: As the first point of contact, rank agents are responsible for the processing of passengers and establishing destinations.Liaise with the Taxi Feeder Park to confirm driver validity as and when necessary.Issue Local Journey Tickets and answer passenger and driver queries clearly and precisely.Be responsible for Badge and Licence checks on the rank, reporting any anomalies.Be proactive and security conscious reporting any unattended packages/parcels.Use the Hand Held Unit to confirm taxis should be on the ranks and correctly record LJ/ FFS during periods of peak demand.Dealing with passengers with oversize, 2 cab etc luggage requirements.Knowledge of Abstract of Laws and Heathrow Airport Bylaws (full training will be given).Learning fully the destinations and issuing Local Journey Tickets, Fares Fair Zones A, B & C (full training will be given.What you'll bring:Flexibility to work in all areas of Heathrow across the business.Willingness to work overtime should the need arise.Good command of the English language.Excellent Customer Service skills.Ability to use a two-way radio – (Training will be given).Must be able to work as part of a team and also lone working.Knowledge of Heathrow Airport plus local area would be an advantage.Driving licence preferable but not necessary.So, could you be our Ideal Candidate?Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?Are you able to take initiative and make choices that are right for our customers?Do you have a desire to succeed in your role?We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.
We'd love to hear from you. We'll ensure you are rewarded for all your hard work, which is why we offer a benefits package which includes but is not limited to: What we'll offer you:
42 hours per week- 4on/4 off including Day's, Nights, Weekend and bank holiday's (Shift's of 07:30-19:30/19:30-07.30)£14.10 per hourTraining and developmentPensionEmployee discount schemeWe are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Hounslow,England
Start: 03/03/2025
Salary / Rate: £14.10 Per Hour
Posted: 2025-03-03 14:14:31
