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The RoleEnvironmental Enforcement Officer - Bromley - Full-Time; 42.5 hours per week - £14.00 per hour / £30,940 per annum FULL UK DRIVING LICENCE REQUIREDDo you enjoy working outdoors?Do you care about the environment, neighbourhood and helping the public?Do you have a Full Clean UK driving licence? Do you have excellent customer service skills and enjoy being on the go?Could you be our next Environment Enforcement Officer?Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
You will be issuing tickets and notices to those who breach these.So, what can you expect as an EEO? As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.What will you do?
Monitor and enforce laws within Bromley, make enquiries and pursue action where appropriate.Examine reports of littering, fly tipping and dog fouling and other similar offences.Be able to issue Fixed Penalty Notices for offences where appropriate.Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.Record witness statements and conduct interviews under caution when required.Validate and verify personal details of offenders.And finally, build good working relations with key investors and other agencies including the Police.What will you bring?
Experience of enforcement work (including security work) preferredKnowledge of green services such as cleansing, and waste collection is desired.Be able adapt and engage with different audiences and work as part of a team.Be able to deal with complaints and resolve complex issues.Enthusiasm and a positive ‘can do’ attitude to work.A full clean driving licence. So, could this role be for you? Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area! Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career! At APCOA, we are always thinking of creative ways to reward our employees.
Here is a sample of some of the current benefits on offer: £14.00 per hour42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays - 8.5 hour shifts28 days annual leave includes 8 Bank Holidays Training and PromotionEmployee Discount SchemePension Scheme If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bromley,England
Start: 16/01/2025
Salary / Rate: £30,940 per annum
Posted: 2025-01-16 20:16:03
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The RoleEnvironmental Enforcement Officer – Hillingdon - 40 hours per week - £13.00 per hour rising to £13.15 per hour after 12 months
*Do you have experience of enforcement work? Do you enjoy working outdoors? Do you like caring for the environment and helping the public? Do you have excellent customer service skills and enjoy being on the go?Could you be our next Environmental Enforcement Officer? You will need to be over 18 to apply and having a full clean Driving Licence As an Environmental Enforcement Officer, you will enforce local laws to protect the area from litter, dog fouling, various other breaches, and local byelaw violations. So, what can you expect as an EEO? You will be helping members of the public, patrolling the streets and upholding environmental conducts. What will you do?:
Monitor and enforce the bylaws within the London Borough of Hillingdon by foot patrol, undertake inquiries and pursue action where appropriate.Take action to councillor and public enquiries /complaints regarding local environmental quality and anti-social behaviour.Issue Fixed Penalty Notices for offences where appropriate.Record witness statements and conduct interviews under caution when required.Validate personal details of offenders.The planning of and submission of relevant cases for trial.
In conjunction with legal services in presenting cases to court, attending as a witness when requiredEnsure effective and efficient recording of work details and case progression including the use of computer softwareAnd the building of good working relations with key service areas and other key agencies including the Police.What will you bring?
Experience of enforcement work.Experience of carrying out awareness raising/marketing work.Knowledge of environmental services such as cleansing and waste collection.Have the skill to communicate to different audiences and work as part of a team.Be reliable, self-motivated, and capable of dealing with possibly quarrelsome people/situations.Have the aptitude to develop, implement and follow policies/processes.Be able to deal with complaints and resolve complex issuesBe able to work flexible hours and act as cover for other enforcement staff during periods of absence.Demonstrate a knowledge of Health and Safety and data protection when dealing with confidential matters. What is on offer to you?:
£27,040 per annum40 hours per weekOvertimeFree Car parkingTraining and DevelopmentPensionGreat supportive team and career prospectsClick APPLY NOW! One of our recruitment team will be in touch shortly!
*£11.44 basic hourly rate plus £1.56 mobile hourly allowance rising to £1.71 mobile hourly allowance after 12 monthsWe are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
Offering a influencing work atmosphere where successes are shared.
With exciting projects and an atmosphere of fostering and assistance.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Uxbridge,England
Start: 16/01/2025
Salary / Rate: £27040 per annum
Posted: 2025-01-16 20:12:04
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The RoleCar Park Intercom Operator – Kingston – £13.30 per hour – Full-Time and Part-Time Hours Available!Are you an enthusiastic, professional candidate with excellent communication skills? Do you thrive in a fast-paced environment? If so, we have the perfect role for you!About the Role:As a Car Park Intercom Operator, you will be the first point of contact for all queries received through the car park intercom system.
You will ensure a smooth and professional experience for members of the public and support the operational efficiency of our car park services.Main Responsibilities:
Answer incoming calls via the car park intercom and provide excellent customer service.Maintain and update car park databases with accuracy and efficiency.Assist the contract manager and supervisors with basic office duties as required.Adhere to Health & Safety requirements and best practices at all times.Undertake any additional duties as necessary or requested, ensuring a high standard of work.About You:We are looking for someone who is bright, enthusiastic, and professional with a passion for providing outstanding customer service.
The ideal candidate will have:Excellent interpersonal skills and a confident telephone manner.Good computer skills, with basic knowledge of Microsoft Office.A minimum of 2 years of administrative experience.Previous experience in a helpdesk or receptionist role is desirable.Self-motivated, articulate, and able to work on your own initiative.Smart, professional appearance with strong analytical and organizational skills.Positive, outgoing, and persuasive in communication.Why Join Us?We offer a dynamic and supportive work environment where your skills and contributions are valued.
This is an excellent opportunity to join a professional team and build a rewarding career in a customer-focused role.Working Hours:We are pleased to offer both full-time and part-time options to suit your availability:Full-Time: Monday to Thursday, 07:00-17:00 (40 hours per week)Part-Time: Friday, 07:00-17:00; Saturday, 07:00-19:00; Sunday, 10:00-22:00 (34 hours per week)Please note these hours and shifts are subject to change based on business needs, with the potential for extra hours from time to time.
Flexibility is essential in this role.Benefits:We value our team and offer a range of benefits, including:£13.50 hourly rate (£28,080 Full-Time or £23,868 Part-Time5.6 weeks of annual leave per annumPension scheme Employee of the Month award schemeEmployee discount Access to award-winning training and development programs to enhance your skills and career growthHow to Apply:If this sounds like the role for you, please apply with your CV and one of the recruitment team will be in touch shortly! We look forward to hearing from you!We are focused on ensuring APCOA is a fair place for you to work regardless of age, race, gender or level in the business.
We offer a inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work.What we’ll offer youCar ....Read more...
Type: Permanent Location: Kingston upon Thames,England
Start: 15/01/2025
Salary / Rate: £13.50 per hour
Posted: 2025-01-15 17:10:14
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The RoleCustomer Service Advisor - Wigan - 40 hours per week - £23,795.20 per annumWe are looking for a Customer Services Adviser who will be the face of our business, bringing outstanding customer serviceYou will join a team that takes a real pride in what they do.
They take pride in their Customer Service and most of all, you'll join a company that takes pride in its people.As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting.
You’ll get given every chance to progress within a company that invests in its people.
We celebrate individuality, and reward and recognise employees who go beyond the plate. Could you bring your spark to our Team? Here's what you need to know before applying:Your key duties will include:Serving customers ensuring they receive an easy and seamless tailored experience over the telephone taking inbound calls.You will provide exceptional customer service via telephone and emailWorking on the live webchat to help and support our customer issuesBeing informed about services and helping customers with natural service So, could you be the Ideal Candidate?Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?Are you able to take initiative and make choices that are right for the customers?Do you have a desire to succeed in your role?We are looking for an excellent team player with great communication skills.
You will be someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.
We'd love to hear from you. We'll ensure you are rewarded for all of your hard work, which is why we offer a competitive benefits package. This includes but is not limited to:
40 Hours working 5 days over 7 days between 08:00 - 20:00 £23,795.20 per annumFull UniformTraining and developmentCompany PensionEmployee discount schemeOnce monthly free lunch Free parking.How to Apply: If this sounds like the role for you, please apply with your CV and one of the recruitment team will be in touch shortly! We look forward to hearing from you! We are focused on ensuring APCOA is a fair place for you to work regardless of age, race, gender or level in the business.
We offer a inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Wigan,England
Start: 15/01/2025
Salary / Rate: £23,795.20 per annum
Posted: 2025-01-15 17:06:03
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Civil Enforcement Officer - Lincoln - Full-Time - 45 hours per week
* - Salary - £27,144 per annum Do you enjoy working outside? Would you like to have a positive impact on your local area?Do you have a full UK driving licence? - This is essential, Please do not apply if you do not.If you answered yes, then this may be the opening for you as we are Recruiting Civil Enforcement Officers in Lincoln. Civil Enforcement Officers are an important part of the local community.
You will be responsible for ensuring that all drivers follow parking regulations on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public! What will you do? :
Patrol public streets and local council car parks to ensure that car parking regulations are being followed.Record and issue Penalty Charge Notices.You will check parking meters and car park equipment and report damage or faults.Report defective signs and road markings, identifying and reporting abandoned vehicles. You will explain regulations to motorists and advise them about parking facilities. Check tickets and attend to minor machine faults.Ensure car parks and their facilities are clean, tidy and satisfactory What will you bring? :
Excellent customer service skills.You will have good spoken and written English and maths skills.Strong communication skills.Proficient in Microsoft Word and Excel.You will have experience or the desire to work outdoors.Resilience – as you could be walking quite long distances on patrol.
*Shifts are 45 hours per week over 5 shifts PLUS one un-paid hour for lunch.
1 shift per week will be until midnight the other 4 shifts will be daytime hours notified in advance
*£11.60 per hour You will be provided with full training and uniform.
So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then “apply now” and one of our team will be in touch very soon! We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Lincoln,England
Start: 14/01/2025
Salary / Rate: £27,144 per annum,
Posted: 2025-01-14 14:25:04
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Customer Service Executive Salary - £22575Hybrid - In Wilmslow office 2 days a weekCitation is one of the UK's leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses.
We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation.
We love what we do, and we're on a mission to grow and that's where you come in.
Not bragging but…we've also just been named one of the Sunday Times Best companies to work for.
Again.We are on the lookout for a Customer Service Executive to join us.
You will be responsible for contacting our current clients and booking in visits for our Field Consultants in line with our service offering; alongside embracing our core values through being energetic, positive and supportive to your team, and focusing on putting the client at the heart of everything you do.What will you be doing, Undertaking customer service administrative duties, Managing incoming enquiries via multiple mediums including phone, email and written correspondence., Be accountable for the resolution of all queries; working as part of a team to ensure that all customers receive the highest level of customer service., You will also help review internal processes and help manage workflow to ensure consistency amongst the team, taking the opportunity to suggest improvements and support the overall team goals and business strategy.What we're looking for, A dedicated and enthusiastic individual who aligns with our values, An open mind and the ability to learn and take on new challenges, A real passion for delivering exceptional customer service, Excellent communications skills including a polite and professional telephone mannerSkills that will help you in the role, High levels of commitment, strong customer empathy and a desire to help all customers, no matter how challenging the request., You will be proactive in your approach to your work and change within the workplace., You will be the face or voice of our brand and a very high level of professionalism is expected at all times.
, Excellent verbal and numeracy skills are essential, as is being able to communicate in a confident, professional and sincere manner., We use a range of IT systems to support our clients.
Although we'll help you learn how to use these systems, a working knowledge of Microsoft Office, including Word and Excel, is required.Here's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £22575.00 per annum
Posted: 2025-01-14 14:14:49
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Client Retention Expert Location: Hybrid (Split between home and our Meadowhall Office) Hours: Full time Salary: £24,750 plus bonus Package: Westfield Health cash plan, 23 days holiday plus bank holidays, your birthday off, along with other employee perks
Are you looking for a career rather than just a job?
Do you want to join a winning team that always smashes its targets and gets great customer feedback?
Do you have customer service/client retention experience? Are you a target-driven sales professional who thrives on success and smashing targets?
Would you like to join a progressive and rewarding company?
Then we want you!
We are Citation - One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses.
We are part of the Citation Group which has over 60,000 clients who love us, need us and want to buy more from us.
Having acquired 13 businesses over the last 4 years which offer products and services that our clients need and want; we're only interested in future growth; we're not finished yet.
As a result, we are looking to expand our Customer Relationship team and we are looking for the absolute best to join us.
We pride ourselves on our high levels of customer service, professional conduct, and our friendly working environment.
What we can offer:, The chance to work for a Best Companies accredited business, A fun and supportive working environment, Real opportunities to progress, A competitive base salary with uncapped commission
The job:, Contacting an existing client base to discuss their service, add value and maintain relationships all with a view to reducing attrition, Focus is on client experience, Identify client needs and find solutions using listening skills and rapport, ‘Turn round' clients who no longer wish to continue with the service, Contact past client base with a view of providing services to them again, Work with existing clients to support new business growth, Hit targets based on both revenue and retention rate as a percentage
What we are looking for:We are looking for a confident individual who is quick-thinking, adaptable and resilient.
You will be enthusiastic, driven and customer-focused.
Excellent communication skills, (especially on the phone) the ability to learn quickly and attention to detail are a must.
If you have customer service, client retention or sales experience - perfect.
If not, we have a coaching programme that will support the right candidates to become successful in this role. ....Read more...
Type: Permanent Location: Sheffield, England
Start: ASAP
Salary / Rate: Up to £24750.00 per annum + + Bonus
Posted: 2025-01-13 15:26:06
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Civil Enforcement Officer - Southwark- Full-Time; 42.5 Hours per week - up to £30,964.64
* per annum£29,139.74 per annum plus mobile allowance
* -Do you enjoy working outside?Would you like to have a positive impact on your local area?Do you have a full UK driving licence? Or a CBT? An exciting prospect has arisen for a Civil Enforcement Officer in Southwark.
Civil Enforcement Officers ensure that all drivers follow parking policies on public streets and in car parks.
They are an important part of keeping the roads moving and ensuring public safety. This opening would suit someone who;Enjoys working outside, think of all that fresh air and exercise!Wants to join a reliable business and team, you will play a key role in your local area.Has excellent Customer Service skills and enjoy working with the public.Likes to be part of a large diverse team but can work by yourself without too much direction.Is resilient, reliable, and conscientious. Does this sound like you? If so, what will you bring?
You will have excellent customer care skills and is able to converse in a friendly and effective manner.You will patrol public streets and council car parks to issue Penalty Charge Notices.You will guide the public on rules and advise about parking provisions.And you will report any defects to street furniture, such as signs and road markings. APCOA offers full training and development for successful applicants. Many of our current managers started out as Civil Enforcement Officers, so APCOA will give you the chance to kickstart your career!At APCOA, we are always trying to think of new ways to reward hardworking staff! Some of the benefits on offer to you are:
*£29,139.74 per annum or £13.15 per hour basic salary plus up to £1824.90 annual driver's allowance
*42.5 hours per week, any five days of seven as per rota 20 days annual leave plus 8 Bank Holidays We also provide, uniform, employee awards, a discount scheme, and a pension scheme.
*Mobile allowance subject to termsSo, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then “apply now” and one of our team will be in touch very soonWe are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Southwark,England
Start: 13/01/2025
Salary / Rate: £29139.74 per annum
Posted: 2025-01-13 14:47:04
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Field Support Executive - No experience needed.Location: Wilmslow, hybrid, 2 days in the office, 3 days at home.Salary: £22,575 per annumHours: Monday - Friday 08:30 - 17:00 pm
Citation is one of the UK's leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses.
We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation.
We love what we do, and we're on a mission to grow and that's where you come in.
Not bragging but…we've also just been named one of the Sunday Times Best companies to work for.
Again.
We are on the lookout for a Field Support Executive to join our busy Diary Management Team at our Head Office in Wilmslow.
You will be responsible for contacting our current clients and booking in visits for our Field Consultants in line with our service offering, along with embracing our core values through being energetic, positive and supportive to your team, and focused on putting the client at the heart of everything you do.
Your role:Client Engagement: You will be at the forefront, engaging with businesses, understanding their unique needs.
Your ability to connect with clients and grasp their specific requirements will be essential when booking client visits.Building Relationships: Developing and maintaining strong relationships with clients is key to your success, tailoring your approach to meet their specific needs.
Objection Handling: Skilfully handling objections is a core aspect of this role.
You'll have the expertise to address any concerns clients may have regarding service or booking their visits in on time.
Adaptive Communication: You'll possess the agility to adapt and vary your communication style to resonate effectively with diverse audiences, ensuring your message is received with clarity and enthusiasm.
This is a busy, fast-paced role where a high volume of Outbound calling our clients will be required.
Who are we looking for?
Whatever your background, it is paramount to us that you are passionate about great customer service.
We can teach you the rest.
We want great people who can engage effectively over the phone and are able to deliver value add to the client.
The successful candidate for this role will have strong organisational skills as they will be managing multiple diaries at once.
They will have excellent communication skills, along with a first-class telephone manner.
As a natural problem solver, this person will have the ability to take ownership of any queries from start to finish, identifying and anticipating needs and offering solutions to our clients.
Here's a taste of the perks we roll out for our extraordinary team members:
, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £22575.00 per annum
Posted: 2025-01-10 17:02:41
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The RoleCivil Enforcement Officer - Kingston - Full time; 42.4 hours per week - £31691.40 per annumDo you enjoy working outdoors, helping people and have great communication skills?Do you have excellent customer service skills and enjoy being on the go?Are you over 18 and have a full UK Driver’s License?If the answer is "YES" then keep reading as there are new openings for someone who: Wants to have a positive impact on their local areaHas excellent Customer Service skills and enjoys working with the publicHas an interest in joining a reliable team, playing a key role in the local communitySo, what can you expect as a Civil Enforcement Officer?You’ll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
Yes, you’ll be issuing parking tickets, but you won’t have targets as this job is about creating a positive impact on the local neighbourhood. You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.You will keep a detailed log of the violations and debrief incidents that occur during your shift.You will provide a high level of all-round customer service, providing the public with useful information and advice. You will need excellent customer care skills, being able to speak to people in a friendly but effective way is a very important part of the role.Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves, so this could be a great place to start your career.
We believe that working for Apcoa is great.
We are always thinking of creative ways to give more to our employees. Here is a sample of some of the current benefits on offer:
Up to 28 days holiday per annum (includes BH)Workplace PensionFree UniformAccess to Learning & DevelopmentEmployee Discount SchemeWorking Hours: 42.5 hours per week, 5 days of 7 as per rota So, if you're the sort of person who enjoys being on the go, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch shortly….We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.'' ....Read more...
Type: Permanent Location: Kingston upon Thames,England
Start: 10/01/2025
Salary / Rate: £31691.40 per annum
Posted: 2025-01-10 15:45:03
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Mobile Support Officer - Heathrow – Full-time – 4 on, 4 off days and nights - £14.58 per hourDo you have a full UK driving license? Are you a team player? Would you say you have excellent customer service skills?If you answered yes, then keep reading, this may be the role for you!APCOA Parking are currently looking for mobile support officers at Heathrow airport to monitor and maintain our car parks as well as provide outstanding customer service to all users.Reporting to the Service Delivery Manager, you will be responsible for conducting patrols of the car park, any basic repairs (don’t worry, full training will be given!) and completing any relevant logs or reports.In more detail, you will be:
Carry out patrols in line with site regulations.Complete reports or logs as instructed.Ensure a high level of customer care.Ensure the car parks are clean and free from litter.Complete basic 1st and 2nd line maintenance of equipment.Comply with all transport regulations, company procedures, health and safety and Heathrow airport regulations.Any other duties in line with your role and grade.What you’ll bring to the role:
Experience within a customer service role.Full UK driving license.A proactive attitude.Team player.Please note the shifts are 7am – 7pm and 7pm – 7am.
You will do 4 on, 4 off on a rota basis.
Please ensure you are willing and able to do these shifts before applying.If this sounds like you, then click “apply” now and one of our team will be in touch soon!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Hounslow,England
Start: 09/01/2025
Salary / Rate: £14.58 per hour
Posted: 2025-01-09 00:56:03
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Client Operations Manager – East Midlands Railway£35,000 Per annumAre you an experienced Operations Manager with excellent Communications skills?Do you have experience in a hands on field-based role?If so, we may have an exciting career opportunity for you! We are looking for a Client Operations Manager to play a vital part in identifying, establishing and maintaining positive business relationships, whilst ensuring operational standards are being achieved and adhered to in line with our individual clients requirements and expectations day to dayTechnical experience desired and would be beneficial in this role, although full training will be provided.Key Responsibilities: Produce operational reviews to allow the analysis of trends and to introduce best practice across the contractEnsure specified response times are met, in accordance with contractual and local agreementsEstablish and maintain strong internal and external stakeholder partnershipResolve all operational problems within the scope of the contract and prepare responses within established timeframes, to all service complaints and contractual issues raisedMonitor contract performance and implement measures to improve areas of poor performanceCarry out regular continuous improvement audits of all operational proceduresManage and continuously improve the SLA performance of the service provided by APCOAAssist and support the client in the examination of pertinent information to determine the accuracy of customer/client complaintsEstablish and maintain Planned Preventative Maintenance (PPM) schedules to ensure all car park equipment is fully maintained and operationalMonitor and report on progress against agreed objectives, ensuring that issues of concern are raised in a timely manner and solutions proposed. Monitor and maintain equipment including cameras and other associated car park equipment across multiple sites within the East Midlands areaTake action to resolve equipment issues identified, both remotely and on site.Monitor and manage equipment uptime in line with contract SLAsTake appropriate actions to maintain high levels of performance across the estate What we are looking :
Minimum 2 years management experienceStrong commercial acumenA high attention to detail and a hunger to improve systems and processes that are business driven.Excellent interpersonal skills with the ability to build and maintain positive working relationshipsPrevious experience in a field-based role would be beneficialSome technical experience preferredThis role offers a competitive package that rewards performance and encourages growth, supporting you in making a meaningful impact on our client’s success.Why join us:
A dynamic and collaborative working environmentOpportunities for professional development25 Days Annual Leave per annum Company Pension Scheme This role offers a rare opportunity to shape the future of Parking and make a measurable impact on client satisfaction and business growth. You’ll work in a collaborative environment where innovation is encouraged, and client success is paramount.If you have a passion for excellence, a knack for managing Clients, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Nottingham,England
Start: 09/01/2025
Salary / Rate: £35,000 Per annum
Posted: 2025-01-09 00:29:04
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The RoleCustomer Service Manager - Wigan - £50k per annumAre you an experienced Customer Service leader with a passion for operational excellence?We’re looking for a Customer Service Manager to lead our dedicated team in the fast-paced world of Parking Charge Notices (PCNs) and notice processing.
This isn’t just about managing a call centre – it’s about reinventing how we serve our customers and drive continuous improvements.
As the Customer Service Manager for our high-performing Wigan team, you’ll ensure over 2 million customer interactions annually are handled with efficiency, professionalism, and empathy.
Do you want to shape the future of customer service in the parking industry and make a lasting impact on service delivery? What makes this role stand out?We’re looking for a visionary leader who understands that customer service in the parking world isn’t just about answering calls.
It’s about providing solutions, adapting to challenges, and constantly evolving.
You’ll lead a team of over 130 people, build a resilient and engaged workforce, and harness the latest technologies to make notice processing simpler, faster, and more customer friendly. Key Responsibilities:
Manage the overall operation of the Parking Customer Service, ensuring all service levels and quality standards for notice processing and customer contact are consistently met.Put the customer at the heart of the service, resolving complaints, queries, and escalations with empathy and professionalism.Conduct the recruitment, training, and development of a large, dynamic team, ensuring continuous staff growth, high morale, and a strong retention culture.Drive performance and attendance standards, ensuring the team operates in alignment with corporate policies while continuously improving service delivery.Implement innovative strategies that enhance resource utilisation, improve service delivery, and introduce best practices in notice processing and customer interactions.Build strong relationships with both internal teams and external partners to enhance service delivery and customer experience.What will you bring?
Industry Experience: You have experience in managing customer service operations, particularly in a high-volume or contact centre environment.Leadership Skills: You bring significant senior management experience, with the ability to inspire and manage large, high-performance teams.Customer-Focused: You understand the unique complexities of the parking industry and have a passion for delivering excellent customer service.Problem-Solving: You possess excellent analytical and problem-solving abilities, allowing you to resolve escalations and service issues effectively.Innovation: You have a track record of driving innovation in service delivery, using technology and data to continuously improve the customer experience.Resilience: You are adept at managing operations in a fast-paced, high-volume environment, always ensuring that the service is resilient, adaptable, and responsive.What We Offer You:Competitive salary: £50,000 with annual discretionary bonus. Comprehensive benefits: Pension scheme, healthcare and employee discount scheme.Generous holiday allowance: 25 days holiday plus 8 Bank holidays.Working Environment: Opportunity to work within a supportive and collaborative team.Development Opportunities: within the parking industry and beyond.Flexibility: Some travel and out-of-hours work will be required, but we prioritise work-life balance and support you in managing your time.Our Values: We are committed to putting our customers first, ensuring every contact is handled with respect, empathy, and professionalism.
We value innovation, working together, and maintaining high standards of integrity.
As part of our team, you’ll help us make a difference in the parking industry, delivering services that meet both customer needs and business goals.Ready to Lead?This is your chance to step into a role where you can make a real impact – not just on your team, but on the entire parking industry.
If you’re looking for a role where innovation, challenge, and customer service excellence are at the forefront, we want to hear from you.Apply now and for your chance to revolutionise customer service in the parking industry! ....Read more...
Type: Permanent Location: Wigan,England
Start: 07/01/2025
Salary / Rate: £50,000 per annum
Posted: 2025-01-07 11:34:03
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Relief Security Officer – Hull - Full Time - 42 Hours - £24,984.96 Per AnnumAre you a security focused person? Do you like working outdoors? Do you have an SIA license?If you answered yes, then read on!An exciting prospect has arisen for someone that enjoys working with people.
You will provide a safe and secure atmosphere around the main hospitals in Hull.You will be a flexible person, open to doing a variety of shifts.
The security function is provided all year round, so if you are flexible with your shifts then we need you!What you'll do
You will make sure life threatening situations do not occur, e.g., Fire, floods, chemical and gas leaks.
Etc.You will be in charge of the protection of all hospital property and assets.You will be in charge of the protection from loss, waste theft, breach of privacy and abuse of property.You will be in charge of the prevention of detection of crimes, which includes criminal damage, deception, theft, trespass and any other public order offences.You will manage parking enforcement and traffic.You will patrol the site both inside and outside. What you'll bring: A current SIA Security /Door Supervisor Licence.Excellent communication skills, both oral and written.Knowledge of Health and Safety.Strong customer service skills.Does this sound like you? Then click apply today!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Kingston upon Hull,England
Start: 02/01/2025
Salary / Rate: £24,984.96 Per Annum
Posted: 2025-01-02 13:02:03
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Customer Service Taxi Rank Agent - Heathrow Airport - £13.15 per hour - Full-time Do you have excellent customer service skills? Do you want to work at Heathrow? Are you a team player? If you answered yes to these questions, then read on! Due to an expansion of our services at Heathrow airport, an exciting prospect has arisen for Customer Services - Taxi Rank Agents. You will be the face of our business, bringing outstanding customer service within the Airport sector. You will join a team that takes a real pride in what they do.
They take pride in their Customer Service and most of all, you will join a company that takes pride in its people. As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting.
You will get given every chance to progress within a company that invests in its people.
We celebrate individuality, and reward and recognise employees who go beyond the plate. Could you bring your spark to our Team? Here's what you need to know before applying:Your key duties will include: As the first point of contact, rank agents are responsible for the processing of passengers and establishing destinations.Liaise with the Taxi Feeder Park to confirm driver validity as and when necessary.Issue Local Journey Tickets and answer passenger and driver queries clearly and precisely.Be responsible for Badge and Licence checks on the rank, reporting any anomalies.Be proactive and security conscious reporting any unattended packages/parcels.Use the Hand Held Unit to confirm taxis should be on the ranks and correctly record LJ/ FFS during periods of peak demand.Dealing with passengers with oversize, 2 cab etc luggage requirements.Knowledge of Abstract of Laws and Heathrow Airport Bylaws (full training will be given).Learning fully the destinations and issuing Local Journey Tickets, Fares Fair Zones A, B & C (full training will be given.What you'll bring:Flexibility to work in all areas of Heathrow across the business.Willingness to work overtime should the need arise.Good command of the English language.Excellent Customer Service skills.Ability to use a two-way radio – (Training will be given).Must be able to work as part of a team and also lone working.Knowledge of Heathrow Airport plus local area would be an advantage.Driving licence preferable but not necessary.So, could you be our Ideal Candidate?Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?Are you able to take initiative and make choices that are right for our customers?Do you have a desire to succeed in your role?We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.
We'd love to hear from you. We'll ensure you are rewarded for all your hard work, which is why we offer a benefits package which includes but is not limited to: What we'll offer you:
42 hours per week- 4on/4 off including Day's, Nights, Weekend and bank holiday's (Shift's of 07:30-19:30/19:30-07.30)£13.15 per hour or £28719.60 per annum. Training and developmentPensionEmployee discount schemeWe are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Hounslow,England
Start: 31/12/2024
Salary / Rate: £13.15 Per Hour
Posted: 2024-12-31 14:07:04
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Supervisor - Lambeth - Full-Time 42.5 hours per week - £34,214.27 per annum Do you have experience as a manager/supervisor?Do you have good people management skills?Do you have a full clean driving licence?As a market frontrunner in the Parking industry, we pride ourselves on offering tailor-made solutions to clients.
We have award-winning L&D teams, currently holding gold status with our Investment in People strategy putting us within the top 1% of UK companies.
We are looking to recruit an practised Supervisor to work on the streets directing and managing a team.
Your role is to ensure operational needs and service level agreements are met throughout all aspects of the contract. What will you do?
You will manage your on-street team of staff.Communicate effectively and lead from the frontWork on-street with your team to ensure staff are effectively deployedMotivate, praise and develop your teamMake recommendations to management on service/operational issuesSet objectives, conduct appraisals and identify training needs for operational staffYou will identify and assist in the development of new business within the contractWhat will you bring?
You will need to have 2 years minimum management experience/supervisor experience or equivalent level of trainingBe able to demonstrate excellent people management skills including coaching, training and recruitingExperience working within a client facing role with good commercial acumenExperience of monitoring KPIsA good knowledge of Microsoft OfficeHold a Full clean Drivers LicenceWhat can we offer you? : • £34,214.27 per annum • 42.5 hours per week • 28 days holiday per year (including Bank Holidays)• Pension scheme • Training & Development opportunities • Employee Discount scheme Does this sound like you? If you think you are right for the role please apply now. Focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
Offering a inspiring work atmosphere where successes are shared.
With interesting projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work ....Read more...
Type: Permanent Location: Lambeth,England
Start: 20/12/2024
Salary / Rate: £34,214.27 per annum
Posted: 2024-12-20 14:31:02
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Environmental Enforcement Officer - Ealing, Harrow and Hounslow - Full-Time; 40 hours per week - £27,040 per annum FULL UK DRIVING LICENCE REQUIREDDo you enjoy working outdoors?Do you care about the environment, neighbourhood and helping the public?Do you have a Full Clean UK driving licence? Do you have excellent customer service skills and enjoy being on the go?Could you be our next Environmental Enforcement Officer?Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
You will be issuing tickets and notices to those who breach these.So, what can you expect as an EEO? As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.PLEASE NOTE YOU WILL BE BASED IN EITHER EALING, HARROW OR HOUNSLOW.
THIS MAY NOT BE YOUR PREFERRED LOCATION BUT WE WILL TRY AND ACCOMMODATE IF POSSIBLE.What will you do?
Monitor and enforce laws within Ealing, Harrow and Hounslow, make enquiries and pursue action where appropriate.Examine reports of littering, fly tipping and dog fouling and other similar offences.Be able to issue Fixed Penalty Notices for offences where appropriate.Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.Record witness statements and conduct interviews under caution when required.Validate and verify personal details of offenders.And finally, build good working relations with key investors and other agencies including the Police.What will you bring?
Experience of enforcement work (including security work) preferredKnowledge of green services such as cleansing, and waste collection is desired.Be able adapt and engage with different audiences and work as part of a team.Be able to deal with complaints and resolve complex issues.Enthusiasm and a positive ‘can do’ attitude to work.A full clean driving licence. So, could this role be for you? Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area! Many of our current managers started out as Officers, so this could be a great place to start your career! What is on offer to you? £13 per hour40 hours per week- working any 5 from 7 days, including weekends and bank holidays - 8.5 hour shifts28 days annual leave includes 8 Bank Holidays Training and PromotionEmployee Discount SchemePension Scheme If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business.
Offering an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: London,England
Start: 20/12/2024
Salary / Rate: £27,040 per annum
Posted: 2024-12-20 14:21:03
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Environmental Enforcement Officer - Harrow - Full-Time; 40 hours per week - £27,040 per annum FULL UK DRIVING LICENCE REQUIREDDo you enjoy working outdoors?Do you care about the environment, neighbourhood and helping the public?Do you have a Full Clean UK driving licence? Do you have excellent customer service skills and enjoy being on the go?Could you be our next Environmental Enforcement Officer?Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
You will be issuing tickets and notices to those who breach these.So, what can you expect as an EEO? As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.What will you do?
Monitor and enforce laws within Harrow, make enquiries and pursue action where appropriate.Examine reports of littering, fly tipping and dog fouling and other similar offences.Be able to issue Fixed Penalty Notices for offences where appropriate.Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.Record witness statements and conduct interviews under caution when required.Validate and verify personal details of offenders.And finally, build good working relations with key investors and other agencies including the Police.What will you bring?
Experience of enforcement work (including security work) preferredKnowledge of green services such as cleansing, and waste collection is desired.Be able adapt and engage with different audiences and work as part of a team.Be able to deal with complaints and resolve complex issues.Enthusiasm and a positive ‘can do’ attitude to work.A full clean driving licence. So, could this role be for you? Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area! Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career! What is on offer to you? £13 per hour40 hours per week- working any 5 from 7 days, including weekends and bank holidays - 8.5 hour shifts28 days annual leave includes 8 Bank Holidays Training and PromotionEmployee Discount SchemePension Scheme If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business.
Offering an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Harrow,England
Start: 20/12/2024
Salary / Rate: £27,040 per annum
Posted: 2024-12-20 14:11:07
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Civil Enforcement Officer – Bexley - Full-Time; 42.5 hours per week - £26,520 per annum FTE Do you enjoy working outdoors?Do you like helping people and have great communication skills?Do you have excellent customer service skills and enjoy being on the go?Are you over 18? A CBT or a full UK licence would be beneficial We appreciate that employees want a work life balance and helping you find it is important to us.
Working alongside the Council from either of the Bromley bases, you could be offered flexible part time hours as a Civil Enforcement Officer. So, what can you expect as a Parking Enforcement Officer?You will be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.Yes, you will be issuing parking tickets but you won’t have targets as this job is about creating a positive impact on the local neighbourhood.You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.You will provide a high level of all-round customer service, providing the public with useful knowledge and advice. So, could this role be for you?Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
If you're the sort of person who enjoys being on the go, APPLY NOW and a recruitment colleague will be in touch.We provide full training along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers, so this could be a great place for you to start your career.Here is a sample of some of the current benefits on offer:Flexible hours with both full-time and part-time roles available£12 per hour28 days holiday (includes BH)Employee Discount SchemeWork place PensionFree UniformAccess to Learning & DevelopmentMobile allowance of £1082.90 per annum for Moped riders and car drivers Full-Time and Part-Time Positions Available We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work setting where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have L&D chances to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bexleyheath,England
Start: 20/12/2024
Salary / Rate: £26,520 per annum
Posted: 2024-12-20 13:59:04
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Civil Enforcement Officer - Flexible hours - London based - £13.15 per hour plus travel expenses
* Are you looking for a role that offers you full flexibility?Do you have a full UK driving license or CBT?Are you looking for a role where you can spend your time outdoors, making London a better place to live and work? If you answered yes to these questions, then we may have just what you are looking for! APCOA are looking for Civil Enforcement Officers to work across our London contracts on a flexible basis. You will be covering sickness, holiday and any other staff shortages as, and when required dependant on your availability. Civil Enforcement Officers are at the heart of our business.
You will be an incredibly important part of the community, keeping the roads moving and ensuring public safety.
This will include:Patrolling public streets and council car parks to issue Penalty Charge Notices.Guiding the public on rules and advise about parking provisions.Reporting any defects to street furniture, such as signs and road markings.
* Please note, this role will be required to travel across the entirety of London as dictated by the business needs.
Travel expenses will be paid for travel outside of the successful applicants home borough This would be perfect for someone who:Enjoys working outside, think of all that fresh air and exercise!Wants flexible days and hours to suit.Wants to join a reliable business and team, you will play a key role in your local area.Has excellent Customer Service skills and enjoys working with the public.Likes to be part of a large diverse team but can work by yourself without too much direction.Is resilient, reliable, and conscientious. Does this sound like you? If so, what will you bring?
You will have excellent customer care skills and be able to converse in a friendly and effective manner.Must be available initially for a full week of training.Full Driving license desirable APCOA offers full training and development for successful applicants. Many of our current managers started out as Civil Enforcement Officers, so APCOA will give you the chance to kickstart your career!At APCOA, we are always trying to think of new ways to reward hardworking staff.
Some of the benefits on offer to you are:£13.15 per hour basic salaryFlexible hoursAccrued annual leave dependant on number of hours worked.We also provide, uniform, employee awards, a discount scheme, and a pension scheme. So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then “apply now” We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Contract Location: London,England
Start: 20/12/2024
Salary / Rate: £13.15 per hour
Posted: 2024-12-20 13:46:03
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Environmental Enforcement Officer - Lambeth - Full-Time; 42.5 hours - £34,458.02 per annumDo you enjoy working outdoors?Do you care about the environment, neighbourhood and helping the public?Do you have excellent customer service skills and enjoy being on the go?Could you be our next Environmental Enforcement Officer?As an Environmental Enforcement Officer, you will enforce local laws to protect the area from litter, dog fouling, various other breaches, and local bye-law violations.
So, what can you expect as an EEO? You will be helping members of the public, patrolling streets and upholding environmental conducts. What you will do:
You will monitor and enforce within the London Borough of Lambeth by foot patrol, make enquiries and pursue action where appropriateYou will examine reports of littering, fly tipping and dog fouling and other similar offenceYou will issue Fixed Penalty Notices for offences where appropriateYou will prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when neededYou will record witness statements and conduct interviews under caution when requiredYou will validate and verify personal details of offendersYou will build good working relations with key service areas and other agencies including the PoliceWhat you will bring:
Experience of enforcement work (including security work)Knowledge of environmental services such as cleansing and waste collection (desired)Skill to converse well to different audiences and work as part of a teamBe able to deal with complaints and resolve complex issuesEnthusiasm and a positive ‘can do’ attitude to workSo, could this role be for you? Our Enforcement Officers the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You'll be making a real difference to the local area! Many of our current managers started out with us as Enforcement Officer, so this could be a great place to start your career! At APCOA, we are always thinking of creative ways to reward our employees.
Here is a sample of some of the current benefits on offer: £34,458.02 per annum42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays20 days annual leave plus 8 Bank Holidays Training and PromotionEmployee Discount SchemePension Scheme If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Lambeth,England
Start: 20/12/2024
Salary / Rate: £34,458.02 per annum
Posted: 2024-12-20 13:31:03
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Civil Enforcement Officer – Bromley - Full Time; 42.5 hours per week - £26,520 per annum Do you enjoy working outdoors?Do you like helping people and have great communication skills?Do you have excellent customer service skills and enjoy being on the go?Are you over 18?So, what can you expect as a Civil Enforcement Officer?
You will be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.Yes, you will be issuing parking tickets but you won’t have targets as this job is about creating a positive impact on the local neighbourhood.You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.You will provide a high level of all-round customer service, providing the public with useful knowledge and advice. So, could this role be for you? Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
If you're the sort of person who enjoys being on the go, APPLY NOW and a recruitment colleague will be in touch.We provide full training along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers; this could be a great place for you to start your career.What benefits are on offer to you?
28 days holiday (includes BH)Employee Discount SchemeWork place PensionFree UniformAccess to Learning & DevelopmentCBT or Driving Licence would be beneficial We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work setting where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have L&D chances to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bromley,England
Start: 20/12/2024
Salary / Rate: £26,520 per annum
Posted: 2024-12-20 13:01:02
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The RoleSupervisor - Bootle - £30,279.60 per annum - 45 hours per week Do you have experience as a manager/supervisor?Do you have good people management skills?Do you have a full clean, UK manual driving licence?We are looking for an On-Street Supervisor to manage a contract-based team of Civil Enforcement Officers in Bootle.
As a Supervisor, you would be responsible for ensuring operational requirements and service level agreements are met throughout all aspects of the contract. This role is ideal for current or previous Civil Enforcement Officers looking to develop their career. What you will do:
Manage your on-street team of enforcement staff to ensure they are performing their duties.Work on-street with your team to ensure staff are effectively deployed. Review performance data to ensure contractual requirements are met and implement corrective measuresMotivate, praise and develop your teamEnsure KPIs are consistently met by the enforcement teamMake recommendations to management on service/operational issuesSet objectives, conduct appraisals and identifying training needs for operational staffMaintain and uphold client relationships. What you will bring:
You will need 1 years experience of Civil Enforcement Officer experience. Be able to demonstrate team management skills including coaching, training and recruitingExperience working within a client facing role with good commercial acumenExperience of monitoring KPIs and preparation of reportsGood written and verbal communicationHold a full clean, UK drivers licence.Does this sound like an ideal opportunity for you? Click 'Apply Now' and our recruitment team will be in touch shortly! What we can offer you:• £30,279.60 per annum (£12.94 per hour)• 45 hours per week• 28 days holiday per year including Bank Holidays• Pension scheme• Training & Development opportunities • Employee Discount schemeMust be 18 or over to apply We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With interesting projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work ....Read more...
Type: Permanent Location: Bootle,England
Start: 19/12/2024
Salary / Rate: £30,279.60 per annum
Posted: 2024-12-19 16:43:04
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School Crossing Patrol - (Lollipop person) - Part-Time - £11.44 per hour. The school you will be posted at is Churchfields Primary School, Churchfields Rd, Beckenham BR3 4QYPart-Time - £11.44 per hour - Please read carefully the details below, before applying as you need to live locally.
Monday to Friday - 10 hours a week.
2 hours per day before and after school.
(between 08:00 to 09:00 and 15:00 – 16:00; term time only)Salary - £11.44 per hour or £4999.28 per annum. Although this role is only working term times, the salary will be split across 12 months.
This means no worries about not being paid during the school holidays!This role is based outside Churchfields Primary School helping the students and their families get to and from school safely Are you looking for a few hours a week? Some extra money? Are you friendly and reliable? Willing to work outdoors in all weathers to ensure the safety of families? Do you care about your community and have a little time to spare?The role of a School Crossing Patrol officer is to ensure the safety of students and families waiting to cross the road or crossing.
This takes place at a specific point around school hours.
You will make the road safer for all users, making sure cars are stopped at appropriate times.What will you do?
Ensure the safety of families crossing the road at an assigned point on their journey to and from school.Operate hazard warning signs as appropriate.Control and direct traffic as appropriate.Maintain control over families who are awaiting instructions to cross.Use all uniform and equipment provided for personal safety and for the safety of families and other road users.Frequently assess the risks that come with the crossing site to detect any problems.Report problems and defects to manger.You will be offered:
Full trainingFull uniformPayment made throughout the year This role is subject to an enhanced Disclosure Barring Check (DBS).Does this sound like something for you? Click "apply" now and one of our team will be in touch soon!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Beckenham,England
Start: 19/12/2024
Salary / Rate: £4999.28 per annum.
Posted: 2024-12-19 14:45:04
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School Crossing Patrol - (Lollipop person) - Part-Time - £11.44 per hour. The school you will be posted at is Hayes Primary School, George Ln, Hayes, Bromley BR2 7LQPart-Time - £11.44 per hour - Please read carefully the details below, before applying as you need to live locally.
Monday to Friday - 10 hours a week.
2 hours per day before and after school.
(between 08:00 to 09:00 and 15:00 – 16:00; term time only)Salary - £11.44 per hour or £4999.28 per annum. Although this role is only working term times, the salary will be split across 12 months.
This means no worries about not being paid during the school holidays!This role is based outside Hayes Primary School helping the students and their families get to and from school safely Are you looking for a few hours a week? Some extra money? Are you friendly and reliable? Willing to work outdoors in all weathers to ensure the safety of families? Do you care about your community and have a little time to spare?The role of a School Crossing Patrol officer is to ensure the safety of students and families waiting to cross the road or crossing.
This takes place at a specific point around school hours.
You will make the road safer for all users, making sure cars are stopped at appropriate times.What will you do?
Ensure the safety of families crossing the road at an assigned point on their journey to and from school.Operate hazard warning signs as appropriate.Control and direct traffic as appropriate.Maintain control over families who are awaiting instructions to cross.Use all uniform and equipment provided for personal safety and for the safety of families and other road users.Frequently assess the risks that come with the crossing site to detect any problems.Report problems and defects to manger.You will be offered:
Full trainingFull uniformPayment made throughout the year This role is subject to an enhanced Disclosure Barring Check (DBS).Does this sound like something for you? Click "apply" now and one of our team will be in touch soon!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bromley,England
Start: 19/12/2024
Salary / Rate: £4999.28 per annum.
Posted: 2024-12-19 14:40:04
