Catering Operations Manager

We are hiring for one of Blackpool’s premier food and beverage destinations.

Their catering operation includes a 300-seater family bar and restaurant, a vibrant and trendy new food hall, and four award-winning fish and chip shops!

They are seeking a Catering Operations Manager to join their team and oversee the day-to-day operations of their award-winning, NFFF-accredited fish and chip shops, ensuring a smooth running of the business, maintaining high standards, and always providing exceptional customer experiences.

This is a hands-on, people-focused role for someone confident in managing a large operation, supporting a team of 20–30, and maintaining excellence across service, food quality, and customer experience.

Your new job

• Lead and develop a team.
• Inspire high performance and professionalism.
• Ensure all staff complete tasks efficiently.
• Maintain excellent standards.
• Ensure product quality using only fresh, high-quality ingredients.
• Take a proactive and hands-on approach to all aspects of the business/operation.
• Report directly to the Senior Operations Manager.
• Uphold the core objectives of the business.
• Able to work evenings, weekends, and in a fast-paced environment.
• Provide training to all team members.

About you

• Proven experience in a management role or leading a large team.
• Experience in fish and chip shop operations is highly advantageous.
• Strong background in catering, food or hospitality business/operations.
• Excellent communication and interpersonal skills.
• Confident when interacting with team members at all levels and also with suppliers.
• Committed to delivering outstanding customer service always.
• A positive, enthusiastic and hardworking person with a strong work ethic.

Salary and benefits

• Starting salary of £32,000 plus bonus.
• Excellent working conditions.
• A supportive team environment.
• Full induction and on-going training.
• Uniform is provided.
• Free meals on shift.
• Free minibus service in peak season on a Friday, Saturday, and Sundays.
• Social events throughout the year.