Job Role:                      Transport Manager

Location:                      Bolton

Reporting to:                Warehouse Director

Salary:                          £35,000 - £37,500 depending on skills and experience

Hours of Work:             Contracted 42.5 hours per week – Mon to Fri – 10am – 6pm

Our client is one of the UK’s leading manufacturers and distributors of bathroom products.

The business has manufacturing operations in the UK (Halifax), China (Shanghai) and the UAE (Fujairah/Dubai) employing over 600 people across 6 sites with an annual turnover of £80m+.

The majority of sales are into the UK market (dominated by sales to major on-line retailers) with a growing presence in the North American market as the business expands its international operations.



Job Summary

To safely and effectively manage drivers, fleet, 3rd party logistics providers, budgets, IT and other resources in a customer focused and cost-efficient manner to meet business requirements and support profitable growth.

To identify risks, issues and explore opportunities, and deploy innovative solutions and techniques to improve Logistics service offering.


This role will report directly to the Warehouse Director.

Reporting to this person will be approx.

30 drivers, 3 administrative staff and manage multiple 3rd party relationships with the like of DX, DPD, Parcelforce, ArrowXL pallet carriers.



Key Areas of Responsibility:

• Manage the routing of the vehicle effectively.
• To ensure all communication devices are in use and are being used correctly and in full to the benefit of the operation (PDA’s)
• To oversee cost control and KPI performance, actively seeking to improve efficiency, reduce operating costs whilst meeting budget as a minimum
• To manage 3PL providers by controlling expenditure, service excellence and purchase order management along with POD retrieval
• To have appropriate controls and procedures in place to manage all aspects of customer service and communication
• To be customer focussed by understanding and appreciating customer requirements and quality standards in order to exceed customer service expectations.
• Maintain an excellent working knowledge of transport legislation and requirements for the best practice relevant to the transport industry.
• Ensures that all Health & Safety are adhered to including H&S induction and training, operating procedures, risk assessments and near miss reporting / emergency procedures
• Oversees vehicle management (owned/leased) by conducting safe vehicle operational checks, including tyres, bodywork, fluids, etc
• To plan driver resource strategically to maximise capacity and utilisation of the fleet whilst reducing labour costs
• Ad-hoc projects to work on from time to time and undertake other reasonable duties as required by Senior Management
• To implement continuous improvement (CI) initiatives to improve processes, reduce costs whilst striving to enhance customer experience.
• To be responsible for your own health and safety and that of your colleagues, in accordance with the Health & Safety at Work Act (1974) and relevant legislation, including reporting any health and safety hazard immediately you become aware of it.
• To work in accordance with the General Data Protection Regulations and Data Protection Act
• The post holder may have access to material which is confidential.
  
  It is a condition of their contract of employment that they ensure that no confidential material is leaked from the department to unauthorised personnel
• To implement the Equal Opportunities Policy into your daily activities.
  
  All employees are required to work in accordance with the Equality Act (2010)

• Experience working in similar environment
• An experienced people manager – proven experience of leading and successful performance management and development of a team of staff
• Experience of working in high pressured environment handling high number of orders
• Proven high customer service focus
• Creative and innovative thinker
• IT literate and able to uses multiple of software and hardware platforms
• Works logically and systematically to solve problems, make decisions and think laterally
• Excellent team-player
• Ability to work under pressure to achieve set targets and meet deadlines
• Maintains a positive attitude to continued learning and growth
• Professional
• Self-motivated
• Confident
• Positive
• Flexible

• Good competency in Excel, Word and Transport Routing
• Good knowledge of health and safety legislation

• Holidays – 22 days rising to 25 days after 3 complete years of service
• Pension – 4% contribution
• Death in service – 2 x annual salary