Customer Relationship Manager

An exciting new job opportunity has arisen for a dedicated Customer Relationship Manager to work in an exceptional nursing home based in the Cheltenham, Gloucestershire area.

You will be working for one of UK's leading health care providers

This nursing home is recognised for providing high-quality personalised care which combines a range of options to support the patient's needs.

The home is designed to provide residential, nursing and dementia care for residents, offering trial stays, short stays, convalescent care, long term care and end of life care for individuals or couples

As the Customer Relationship Manager your key responsibilities include:

• Work closely with the Home Manager to create personalised marketing plans that connect with potential residents and their families and those in social care


• Ultimately, your marketing skills will drive occupancy in our Homes


• Organising and creating external events to preparing and delivering marketing materials and social content, you'll demonstrate and amplify the benefits of the company so that more people see us as the future home of choice


• Represent our collective pride in the genuine care we deliver

The following skills and experience would be preferred and beneficial for the role:

• B2B and B2C experience will start the process of forging strong relationships with individuals, organisations and social care experts


• In this role you'll bring all your marketing knowledge and skills to life for a wide-ranging audience


• Current experience in a role such as Sales Consultant, Sales Executive, Sales Account Manager, Dual Site Sales Manager


• Understand the size of the challenge and how careful and precise planning gives more chance of success


• Able to develop strong relationships through data and insight

The successful Customer Relationship Manager will receive an excellent salary of £40,000 per annum.

This exciting position is a permanent full time role working through days.

In return for your hard work and commitment you will receive the following generous benefits:

• Ongoing and continuous career development and succession planning


• Excellent on-going training from day one and throughout your career


• Salary scales and progression with internal promotions available, we are a large organisation!


• Long service awards


• Recognition programme


• Refer a friend bonus scheme (Up to £1000)


• Excellent apprenticeship scheme


• Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal


• Pay Captain - this enables you to keep track of your earnings, have instant access to 40% of wages already earned and access guidance to help with financial wellbeing


• Employee discount scheme


• Discounted reloadable cards and high street vouchers


• e-vouchers, access instant savings on your mobile device


• Holiday discounts & days out with discounts up to 60%


• Cinema benefits with discounts up to 40%


• Free DBS Check


• Free Blue Light Discount Card


• Free or subsidised meals, depending on location

Reference ID: 6745

To apply for this fantastic job role, please call on 0121 638 0567 or send your CV