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Customer Service Admin

Customer Service Admin

This opportunity gives you the chance to join a leading global logistics company as a Customer Service Administrator for their online retail brand.

With a long and rich history, this company is dedicated to simplifying the process of living, working, and doing business worldwide.

They achieve this mission through a diverse range of brands, each specialising in different aspects of logistics and workplace optimisation.

Company Overview:
Our client is a privately owned global logistics company dedicated to facilitating seamless global operations for individuals and businesses alike.

From creating inspiring workspaces to providing strategic assignment management, our client offers a comprehensive suite of services tailored to meet the diverse needs of their international clientele.

Job Overview:
As a Admin Assistant, you will play a vital role in ensuring seamless customer experiences and operational efficiency.

From managing online orders to handling client enquiries and coordinating deliveries, your responsibilities will be diverse and impactful.

Salary £25-30k.

Here's what you'll be doing:

  • Following up on customer feedback via email or phone calls and maintaining detailed records.
  • Managing customer remedials by liaising with operations teams and ensuring timely resolution.
  • Processing online refunds, credits, and payment links efficiently.
  • Handling enquiries and coordinating deliveries with existing clients.
  • Providing general office support, including answering phones and processing insurance claims.
  • Upholding company values of caring, determination, availability, knowledge sharing, and innovation in all interactions.
Here are the skills you'll need:
  • Proven experience in a customer service or administrative role.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in MS Office and CRM software.
  • Ability to multitask and prioritise workload effectively.
Work Permissions:
You must have the right to work in the United Kingdom.

Visa sponsorship is not available at this time.

Here are the benefits of this job:
  • Competitive salary of £25-30k and benefits package.
  • Opportunities for career development and advancement within a global organisation.
  • Dynamic and collaborative work environment.
  • Training and support provided to enhance your skills and knowledge.
Joining our client's team as a Admin Assistant offers a unique opportunity to be part of a global logistics company that is dedicated to making a positive difference in communities worldwide.

With a focus on innovation, collaboration, and customer satisfaction, this sector provides a fulfilling and rewarding career path for individuals seeking to make an impact in the dynamic field of logistics and workplace optimization.

  • Start: 26/02/2024
  • Rate: £25k - £30k
  • Location: Lower Edmonton,England
  • Type: Permanent
  • Industry: Secreterial
  • Recruiter: The Opportunity Hub UK
  • Contact: Ada - The OHUB UK McFarden
  • Tel: +44 7453 928140
  • Email: to view click here
  • Reference: BH-1275-6
  • Posted: 2024-02-26 12:05:03 -

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