Apcoa Parking UK
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Customer Service Advisor - Wigan

The Role
Customer Service advisor : Location - Wigan 
 
Salary £21015.74 per annum. 
 
We are looking for a Customer Services Adviser who will be the face of our business, bringing outstanding customer service
You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of all, you'll join a company that takes pride in its people.

As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting.

You wiII be given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go above and beyond.
Working 3 days out of 7 - Inclusive of weekends, 1-2 times per month. 
3 x 12 hour shifts, have 3 days off and this will repeat. (Will not be 3 set days) Working hours between 8AM - 8PM
1x Hour Lunch, 2x 20 minute break.
 
So could you be the ideal candidate? 
Doyou havea passionfor providing outstandingservice,greetingcustomerswithasmile and serving them with pride?
Areyou ableto take initiativeandmakechoicesthatare right fort thecustomers?
Do you have a desire to succeed in your role?
Could you bring your spark to our Team? Here's what you need to know before applying:
Your key duties will include:

  •  Answering the intercom to assist customers at the Car Park barriers and pay stations.
  • Handling in bound email queries from clients and customers, and advise them how to appeal correctly.
  •  You will be placed in a rotating roster with your fellow CSC members and must be flexible to change working hours
  • You'll be required to work in our office as our contracts are essential services.

 
We'll ensure you are rewarded for all of your hard work, which is why we offer a good benefits package.
This includes but is not limited to:
  • Full training will be provided
  • Chance to learn multiple skills in different sectors of the parking industry.
  • Full time employment
  • Pension Scheme.
  • Hourly wage
  • Free town centre parking
 


  • Start: 07/02/2024
  • Rate: £21015.74 per annum.
  • Location: Wigan,England
  • Type: Contract
  • Industry: Customer_services
  • Recruiter: Apcoa Parking UK
  • Contact: APCOA Admin
  • Tel: 018 95 27 25 00
  • Email: to view click here
  • Reference: 2660
  • Posted: 2024-02-07 15:18:02 -

  • View all Jobs from Apcoa Parking UK