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Operational Resilience Manager

Operational Resilience Manager | Insurance | Gibraltar/UK | Competitive salary plus LTIP| Office based, some flexibility



Operational Resilience Manager required for an expanding Insurance company based in Gibraltar.


You will coordinate and support the continuous resilience of the company's intermediaries within the Group, overseeing best practice and leading the implementation of a robust Operational Resilience framework.

This will include ensuring the business is identifying and controlling operational resilience risks, engaging stakeholders, creating documentation and process and delivering the framework on time.

The Operational Resilience Manager will always be required to work with a high level of professionalism and confidentiality.



The Operational Resilience Manager can be based in the UK or Gibraltar office with a very high degree of collaboration involving time spent in both jurisdictions.



What's on offer to you?




  • Genuine career progression with a FTSE 100 company

  • 25 Days plus Gibraltar days

  • Some flexible working

  • A new role, so the opportunity to manifest it as you want to make it



What You Will Be Doing




  • Expedite the delivery of the Operational Resilience and Third-Party framework, ensuring that it is embedded in the organisation and in line with regulatory obligations.

  • Leading activities and discussions around the Operational Resilience eight steps, including regular review of existing Important Business Services and identification and scoping of new ones.

  • Reviewing change activity across the business to assess and understand potential Operational Resilience impacts and determine requirements.

  • Engaging and collaborating with stakeholders across the business acting as an advocate for Operational Resilience and driving standards, best practice, and requirements.

  • Performing scenario testing across all areas, dependencies such as third parties and departments to assess current resilience state and identify gaps.

  • Tracking Operational Resilience vulnerabilities to ensure they are remediated by the July 2026 deadline, and proactively identifying new ones that need to be addressed and controls, risks, and mitigations.

  • Developing and producing Operational & Third-Party Resilience MI & reporting.

  • Support and attend the relevant governance committees and working groups within the business.



What You Will Need to Succeed in This Role




  • Ability to build strong working relationships with Senior Managers and provide a valuable contribution to decision making

  • Effective influencing skills and a collaborative team working approach.

  • Strong connection to outside world, understanding of Regulatory expectations and industry trends (knowledge of GFSC expectations an advantage)

  • Strong communication and presentation skills, including to senior internal and external stakeholders and in formal settings such as Board meetings.

  • Strong analytical skills.

  • Customer focused.

  • The ability to articulate, build and maintain effective relationships with stakeholders and deliver both challenging and positive messages.




Keywords: Operational Resilience Manager |Gibraltar |Insurance |GFSC | Third Party Framework |Regulation and Risk Controls



  • Start: ASAP
  • Duration: Permanent
  • Rate: Competitive Salary + Benefits
  • Location: Gibraltar
  • Type: Permanent
  • Industry: Other
  • Recruiter: SRGEurope
  • Contact: Angelique Pearson
  • Tel: 0207 183 6462
  • Email: to view click here
  • Posted: 2023-11-28 16:52:36 -

  • View all Jobs from SRGEurope