Team Leader

Team Leader - Range Road, Witney, Oxfordshire - FM Service Provider - £12.00 per hour

Exciting opportunity for a cleaner to work for an established cleaning company situated in Range Road, Witney, Oxfordshire.

CBW are currently recruiting for a Team Leader to be based in a commercial building.

The successful candidates will have a proven track record in Team Leading within a commercial building.

Shift & Hours of Work

• Monday to Friday - 06:00am to 14:30pm (8.5 hours a day)
• Contract type - Temp to perm

• Organise Team Members to deliver service effectively and monitor performance including performance feedback and conducting team appraisals.
  
  Ensure all team members get involved and feel included
• Receive and deal with customer complaints appropriately and ensure compliments are shared with the team
• Organise monthly stock count and conduct appropriate brand standard audits
• Help in the recruitment and retention of Team Members
• Identifies and supports Team Members who can and are willing to evolve their careers
• Train new Team Members to learn procedures and brand standards for all general tasks
• Support the effective delivery of special functions or events
• Ensure cleaning standards and safety procedures are adhered to
• Champion excellent customer service and effectively implement all customer communication tools provided by Marketing in order to build sales
• Compile a training plan and ensure that all on and off job training is carried out accordingly for all front of house staff
• With the support of the Unit Manager and Food Production team, ensure all restaurant staff are knowledgeable of the food menu, beverages available and the promotional calendar; their contents, recipes, accompaniments and service.
• Maintain computerised point of sale system and ensure that all staff are fully trained to operate it efficiently
• Promote forward planning and ensure that the mise-en-place and ordering of stock is carried out according to the checklists and business levels
• Administration of schedules and salaries of all Team Members
• Maintain P&L accounts and make accurate projections (including raw materials, wages etc) for relevant component(s)
• Maintain schedule and timesheets of workers

• Have a proven track record in cleaning within a commercial environment
•  Supervisor/Management experience 
• Ensure compliance with relevant health & safety practices
• To always act in a professional manner
• Be honest, reliable, and hard working
• Must be able to demonstrate good communication skills
• Be eligible to work in the UK