HR Administrator

HR Administrator
Location: Wilmslow, Hybrid split of home and office.


Working Hours: Full-time, Permanent

Are you struggling to see how you could progress in your HR career? We might be able to help.

If you are bored of the same old HR roles and are keen to unleash your creativity in solving problems in a fast-paced and demanding but highly rewarding and supportive environment, then come and join us.

The role:
We are looking to develop your HR skills and allow you to flourish into that HR role that you might be dreaming about becoming! You might have graduated and be wondering how you get the exposure and experience to progress, or you might be working towards HR qualifications and need someone to take that chance on you.

You will learn more with us in one year than you will in five years somewhere else.

You will be involved in updating HR documentation for our clients, ensuring that their contracts of employment, employee handbooks and policies are up to date in line with employment legislation changes.

(Please note, there will be support available to identify what changes in legislation will mean to our clients, their contracts, handbooks and policies).

In addition, you will provide support for our clients in relation to simple requests in respect of their HR documentation.

For example, a client may require additional contracts or specific amends in their handbook to reflect changes in their business.

You will also assist the wider HR service team with general administration, processing reports, getting the right work to the right person at the right time, and answering client queries coming in by phone.

We are Citation.

We are far from your average service provider.? We have leading colleague and client engagement rates because we are a nice bunch who get on and really care about our service.? We don't do office politics or “that's not my job.”? We listen, support, take ownership and succeed.? We have an open and transparent culture and share business insight right across our business - we are not hierarchical and do not believe that Senior Managers have all the answers.

Working as part of our HR Services team, you will be surrounded by highly experienced HR consultants and employment law solicitors to learn from.? But this is not just about your technical expertise, we only employ professionals with personalities who are dedicated to client care.?

We've grown quickly and our clients really value our support so this does mean that your day will fly by.

Responsibilities & Duties
Our client base covers a wide range of UK industries and businesses, so no two days are the same.

As your development progresses, you will take ownership of more complex client requests, and talking clients through changes to be made to their HR documentation.

We will support you to enable you to provide a first-rate service to our clients on a wide range of employment law and HR issues such as terms and conditions, disciplinary and grievance, sickness and absence, performance and misconduct, TUPE, redundancy, discrimination, dismissal, employee relations, recruitment etc.

The Person
, A basic knowledge of HR and Employment Law and we will support you with the rest!
, Have an appetite to learn and grow your knowledge
, Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential
, Display integrity and professionalism at all times
, Be self-motivated and able to work within a team.

About Us
We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years.

Passionate about service, we're on a mission to revolutionise our colleague's and client's experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.

Working for Citation you will have access to 25 days holiday, plus your birthday off work and 8 bank holidays plus the ability to purchase extra holidays.? You also get access to, discounts, a health cash plan, pension, childcare vouchers, life assurance and more.

It's a great place to work because of the people we employ.

Fun and professional, we want likeminded individuals who love to love their job and want the Company to succeed.

So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.


What you get from us?

From your birthday off work (in addition to a generous annual leave and bank holiday entitlement of 33 days), wellbeing support and a health cash plan, recognition and incentives, to continuous learning and development, we invest in you holistically.

Apply now.

Come join us.