Apcoa Parking UK
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Contract Manager - Walsall

The Role
Contract Manager – Walsall.
Are you an experienced Contract Manager? Are you commercially focused? Are you good at building client relationships?
If you answered yes to these questions, then we may have the role you have been looking for.
We are looking to recruit a commercially minded Contract Manager.  You will lead, support and motivate the team, developing them to manage resources to deliver an effective and efficient business operation.

This will achieve the budgeted financial results and deliver a performance that consistently exceeds the service levels and KPI standards agreed with the client.

Customer service is key to the success of this account.

The Operations Contract  Manager must ensure that all team members are focused on delivering consistently excellent levels of service.

This includes all stakeholders, particularly members of the public.
We are looking for someone that will engage in stakeholder and operations management.

You will be commercially astute, with the ability to provide dynamic and inspirational leadership in a demanding environment.
What will I do?

  • You will oversee budgeting and cost control across contracts.
  • Be responsible for the operational management of contracts.
  • Manage the team, including appraisals, disciplinaries, rotas and any arising conflicts.
  • Responsible for ensuring Health & Safety policies are adhered to.
  • You will be in charge of building client relationships.
  • Responsible for account Management and business development.
What type of skills and experience do I need?
  • Proven multi-disciplinary experience in operational, contract, commercial and project management 2 years minimum contract management experience in a client facing role.
  • Experienced in setting and managing budgets and KPIs performance.
  • Strong leadership and people management skills; able to coach, motivate and train staff to produce positive results.
  • Excellent communication and interpersonal skills at individual, team and group level.

    You will be equally comfortable and effective in communicating with front line staff, managers, Directors and members of the public.
  • Excellent relationship management skills and able to build, develop and maintain positive working relationships with clients, suppliers and internal support services.
  • Able to produce informative and concise reports and make effective oral and written presentations.
Does this sound like you? Click "apply" today and one of our team will be in touch soon. 
We can offer you:
  • Salary £33,500 per annum (DOE)
  • 33 days holiday (including 8 Bank holidays)
  • Pension
  • Training and Development
  • Employee discount scheme
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.

We offer a motivating work environment where successes are shared.

With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.

  • Start: 18/10/2023
  • Rate: £33,500 per annum
  • Location: Walsall,England
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: Apcoa Parking UK
  • Contact: APCOA Admin
  • Tel: 018 95 27 25 00
  • Email: to view click here
  • Reference: 2335
  • Posted: 2023-10-18 13:44:06 -

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