The Role
Supervisor – Southwark – £31,644 per annum plus £4,000 Discretionary bonus per annum, paid monthly £333.33, only payable based on KPI achievement.
Are you a seasoned supervisor with a keen eye for detail?
Are you passionate about orchestrating seamless operations?
Do you want to work in a diverse team, where all employees are valued? 
If you're ready to take the reins of a critical role that drives efficiency and client satisfaction, we have a rewarding opportunity for you!
So, what will your day look like?
As a Contract Supervisor, you will manage a contract-based team of Civil Enforcements Officers, who implement parking regulations as directed under the Traffic Management Act.

You will oversee the daily operations of Southwark and the Enforcement Team.

•    Ensure Southwark’s operational and contractual requirements are consistently met

•   Achieve and ensure acceptable levels of performance in conjunction with KPIs

•   Review the vehicle fleet to ensure all vehicles are suitable to operate and verify driver’s check sheet
• Analyse performance data to identify if contractual requirements are met and implement corrective measures to act to possible shortfall.

•    Manage all aspects of the Team’s employment, including performance appraisals and disciplinary investigations
   
•  Ensure yourself and your team are adhering to Health and Safety requirements and best practice at all times.
   
•  Verify all paperwork including incident reports and statements is completed and submitted as per current procedures

•        Ensure that all duties and actions are in accordance with company policy, contract specification, contract manager instruction and client targets.

•     You will have a min 3 years previous experience in a supervisor role
•      Excellent interpersonal skills with the ability to build and maintain positive working relationship  internally and outside of the company
•     Previous experience in a customer-facing role
•     Good oral and written communication skills, and able to convey information easily
•     Working computer literacy, with knowledge of Microsoft Office (Word, Excel, etc.)
•    You will be Self-motivated and able to work alone