Helpdesk Administrator

Helpdesk Administrator - Leading Service Provider - Southwark, London - Up to £27,000 per annum dependent on experience 

CBW is currently recruiting for a Helpdesk Administrator looking to take on the next challenge in Facilities Management.

One of our key clients is looking for a hardworking, ambitious individual to work in a team.

Hours of work:
 
08:00am - 17:00pm 
Monday - Friday 
Full time in the office
 
 
Key duties and responsibilities:

• Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
• Check and maintain FM Helpdesk Inbox
• Schedule reactive and help desk call outs.
• To review jobs received during the working day and allocate accordingly to Engineers.
• Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
• Support the Office & Contract Managers in the administration & delivery of departmental objectives
• Attending to queries should they arise
• General administration support
• Raising Corrective maintenance tasks following on from PPM completed tasks
• Organisation of day-to-day work to ensure that all key tasks are fulfilled

• Help Desk Experience
• Experience in FM 
• Able to commit to a Permanent role